Samsara

Samsara

door Samsara

Wie gebruikt Samsara?

Vloten van alle soorten en maten uit allerlei sectoren gebruiken Samsara om hun activiteiten te vereenvoudigen en kosten te verlagen.

Wat is Samsara?

Stroomlijn je activiteiten en verlaag de kosten met het alles-in-één platform van Samsara voor wagenparkbeheer. Live GPS-tracering tot op de seconde toont je voertuigen in realtime en is gekoppeld met uitgebreide rapporten, zodat je betere routes kunt plannen, chauffeurs op het laatste moment kunt uitzenden en nauwkeurige verwachte aankomsttijden met klanten kunt delen. Met geïntegreerde dashboardcamera's, veiligheidsscores voor bestuurders en automatische waarschuwingen voor snelheidsovertredingen, stationair draaien en geofencing helpt Samsara je je bedrijf en bedrijfsmiddelen te beschermen. Samsara is een door FMCSA goedgekeurde ELD.

Samsara - Details

Samsara

https://www.samsara.com

Opgericht in 2015

Samsara - Prijsoverzicht

Samsara heeft geen gratis versie maar biedt wel een gratis proefperiode.

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Samsara

Brandstofmanagement software
Beheer van brandstofkosten
Brancheprijzen
Factureren
IFTA-rapportage
Interface van derden
Personeelsbeheer
Samenvoegen van tankkaarten
Tankkaarten
Variabelen controleren
Bandenbeheer
Brandstofbeheer
GPS-tracking
Inspectiebeheer
Kilometerstanden bijhouden
Motorvoertuigenpark
Onderhoudsbeheer
Personeelsbeheer
Rapportage van incidenten
Routering
VIN-lookup
Verzendbeheer
Voorraadbeheer
Werkorderbeheer
Assets volgen
Beheer van chauffeurs
Bijhouden in realtime
Historische verslaglegging
Mensen volgen
Mobiel bijhouden
Routering
Status bijhouden
Territoriumbeheer
Voertuigen bijhouden
Waarschuwingen/Meldingen
Beheer van chauffeurs
Drag & drop-planning
Live tracken bestuurder
Prestatiemeetwaarden
Territoriumbeheer
Verzendbeheer
Beheer van chauffeurs
Beheer van wagenpark en apparatuur
Beladingsbeheer
Factureren
Klantenbeheer
Offertes
Orderbeheer
Plannen
Providerbeheer
Routering
Transportbeheer
Verzendbeheer
Brandstofbeheer
Computerondersteund verzenden
Factureren
Kilometerstanden bijhouden
Klantendatabase
Noodinterventie
Orderbeheer
Plannen
Routering
Voertuigen bijhouden
Beheer van chauffeurs
Beladingsoptimalisatie
Factureren
Kilometerstanden bijhouden
Offertes
Onderhoudsbeheer
Plannen
Reisverslagen
Routering
Vereffeningen met chauffeurs
Verzendbeheer
Voertuigbeheer
Bandenbeheer
Beheer van onderdelenvoorraad
Brandstoffen bijhouden
Garanties bijhouden
Kosten bijhouden
Onderhoudsplanning
Reparatie bijhouden
Voertuiginformatie
Volgen van servicegeschiedenis
Werkorderbeheer

Reviews van Samsara

5 van 179 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,4/5
Klantenservice
4,4/5
Functies
4,2/5
Waar voor je geld
4,2/5
L. houston S.
Fleet Manager
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 10-9-2019

"Samsara is an excellent Fleet Management software"

Opmerkingen: I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Pluspunten: I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Minpunten: The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

  • Bron van de reviewer 
  • Beoordeeld op 10-9-2019
Tate F.
Director of technical operations, growth, and development
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 28-12-2019

"The smart, do everything, connected vehicle solution."

Opmerkingen: Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

Pluspunten: Everything you need is included, and in one place. Fleet tracking, cameras, HOS, safety, performance, and dispatch tools all live in one place. Additionally, the team is very responsive in creating one-off or custom integrations should you need them.

Minpunten: The cameras, the logic by which they record, and the dashboard for viewing them could use some work. You're unable to retrieve segments more than 60 seconds in length at any one period of time. They offer a "hyperlapse" mode, but I find this to be a useless gimmick as the compression effectively omits frames making it difficult to identify incident times.

  • Bron van de reviewer 
  • Beoordeeld op 28-12-2019
Lisa L.
Special Project Manager
Nutsbedrijven, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 11-6-2020

"Great Products, Great Customer Service"

Opmerkingen: I have touched may departments in Samsara and they always make you feel like they are your #1 customer. Response time is great and they quick to follow-up to make sure everything is to your satisfaction.

Pluspunten: We are in the honeymoon stage with Samsara and so far everything is great. The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point. It is the best integration I have seen so far.

Minpunten: It is a bit pricey but well worth the spend in my book. All it's missing, in my opinion, is a timesheet option for drivers and non-drivers and then I would be totally satisfied.

  • Bron van de reviewer 
  • Beoordeeld op 11-6-2020
Anthony S.
President
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 10-8-2019

"Samsara Commited Fraud Against Our Company"

Opmerkingen: I was a customer of Samsara for over 2 years. After believing Samsara was a good company I referred other companies, also due to the referral incentives pushed by their sales associates. I referred a fleet over to Samsara after some time Samsara stop receiving payment from the referred company they decided to take money from my card on file monthly for that referred companies bill. I was unaware when it started thinking it was my monthly payment for my fleet of truck until one day I was looking through bank statements and noticed multiple payments being pulled monthly from Samsara. I immediately contacted their accounting department and was given the run around for nearly two months. After sometime a rep called me and basically said it was a mistake that must of been my fault and they will not be refunding over 3,000.00 that was deducted throughout nearly a year. I tried to reason with them as being a long time customer that they can pay me back slowly or work out some type of repayment and I was basically told they will not reimburse any of my money taken. I am taken the proper steps now to ensure I am reimbursed by Samsara since they were illegally pulling payments from my account for another trucking company's bill. I am also leaving this comment to make other customers aware of the shady business being performed behind closed doors.

Pluspunten: I have no Pros after there was continuous issues throughout the time I was locked into my contract.

Minpunten: Read my overall experience worst experience ever!!!

Antwoord van de leverancier

van Samsara op 13-8-2019

We appreciate your feedback and we're so sorry to hear about your disappointing experience. We've informed our Finance team about your situation as we always want to give our customers the best experience possible.

  • Bron van de reviewer 
  • Beoordeeld op 10-8-2019
Manjit G.
Safety Coordinator
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 16-6-2020

"customer service"

Opmerkingen: its been over 2 years , so far we are very happy with the service and functionality of the product.

Pluspunten: Samasara has a great reputation in the trucking industry. we are using GPS tracking and we are very satisfied with the service.

Minpunten: we are using trailer tracking system from last 2+ years. we are very satisfied due to:
system is very easy to use, great customer service , price is very reasonable, knowledgeable & very helpful staff.

  • Bron van de reviewer 
  • Beoordeeld op 16-6-2020