Samsara

Great product for the price

Opmerkingen: We have had verizon, gps insite and now leaving azuga. Samsara has blown all of these out the water. The AI Camera system is great with it customization of levels of triggers. The previous systems had lots of false flags. With previous systems we struggled to get video from accidents which lead to leaving other platforms.

Pluspunten:

- Features - AI Cameras - Simple AI Driver Assignments - Coaching Drivers - Accurate GPS System that works

Minpunten:

- higher price - I can't really think of any cons right now

Select 1 Group and Samsara

Pluspunten:

Samsara has the best real-time tracking capabilities of all of the other Telematics providers. The reporting functionality is superb.I love the integration with Fleetio and Magnus Technologies. I'd like to see Samsara work closer with TMS providers to offer better service and provide insight for improvements to operational efficiency.

Minpunten:

I'd like to see more integrations with other companies. The dispatch and maintenance functions are very lacking.

Disappointed

Opmerkingen: Terrible customer service no emails They are all automated and no phone number to call

Pluspunten:

Nothing . The cameras are good but overall I need more than to just see

Minpunten:

No help or customer service Nobody answers anything

Samsara review

Opmerkingen: Overall samsara does work well for dispatch logistics/ log management.

Pluspunten:

Api available to our maintenance system is the biggest pro to this system

Minpunten:

They need more APIs to multiple Canadian fleet fuel cards, Petro Canada for example. Their prices are very high as well, I can understand the cost of the gateway but cameras should be bundled with gateways for less. Also non-powered asset gateways should cost way less than they do for just location tracking. Logs are the main reason companies have to use this software Since the mandates by the government these logs still have glitches the oilfield exemption still needs work and needs to be prioritized higher as officers will not care if it is a software problem logs must be correct. They should work with companies closely to try to help improve this software to aid all parties involved most importantly the drivers themselves. The obvious next step once logs for oilfield exemption have come out of beta is to start building some driver ticket/bol automatically from the driver's logs that can be directly input into some accounting software for invoicing this is a feature that would actually add value and may be worth more.

The smart, do everything, connected vehicle solution.

Opmerkingen: Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

Pluspunten:

Everything you need is included, and in one place. Fleet tracking, cameras, HOS, safety, performance, and dispatch tools all live in one place. Additionally, the team is very responsive in creating one-off or custom integrations should you need them.

Minpunten:

The cameras, the logic by which they record, and the dashboard for viewing them could use some work. You're unable to retrieve segments more than 60 seconds in length at any one period of time. They offer a "hyperlapse" mode, but I find this to be a useless gimmick as the compression effectively omits frames making it difficult to identify incident times.