--- description: Ontdek de plus- en minpunten van Text Request en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [SMS-marketing software](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.nl/software/167015/text-request Pagina: 1 / 49\ Volgende: [Volgende pagina](https://www.capterra.nl/software/167015/text-request?page=2) > Text Request is een online sms-dienst voor bedrijven. Verzend en ontvang sms- en mms-berichten met je huidige kantoornummer. > > Oordeel: score van **4.6/5** door 1193 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Text Request? Bedrijven die een betere manier nodig hebben om verbinding te maken. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 1193 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Text Request - **Locatie**: Chattanooga, VS - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 59,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Amerikaanse Maagdeneilanden, Canada, Verenigde Staten ## Functies - Activiteitendashboard - Antwoordbeheer - Autoresponders - Campagnebeheer - Campagneplanning - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Consumentgericht chatten in realtime - Contactenbeheer - Dashboard - Feedbackbeheer - Geautomatiseerde antwoorden - Geplande berichtgeving - Interactie bijhouden - Klantgeschiedenis - Live chatten - Massa-sms - Messaging in twee richtingen - Mobiele coupons - Mobiele toegang - Personalisatie - Personalisatie van berichten - Proactief chatten - Rapportage en analyse - Rapportage en statistieken - Realtime chatten - Reviewmelding - Reviews controleren - Sjabloonbeheer - Third-Party Integrations - Transcripten/chatgeschiedenis - Voor meerdere talen - Waarschuwingen/Meldingen - Werknemersdatabase ## Integraties (9 in totaal) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [SMS-marketing software](https://www.capterra.nl/directory/30842/sms-marketing/software) ## Gerelateerde categorieën - [SMS-marketing software](https://www.capterra.nl/directory/30842/sms-marketing/software) - [Interne communicatie tools](https://www.capterra.nl/directory/31014/internal-communications/software) - [Review management software](https://www.capterra.nl/directory/31024/review-management/software) - [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software) - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) ## Alternatieven 1. [WhatsApp](https://www.capterra.nl/software/180345/whatsapp) — 4.7/5 (16298 reviews) 2. [Viber](https://www.capterra.nl/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Telegram](https://www.capterra.nl/software/180347/telegram) — 4.7/5 (6406 reviews) 4. [Bitrix24](https://www.capterra.nl/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Thryv](https://www.capterra.nl/software/156926/thryv) — 4.2/5 (505 reviews) ## Reviews ### "A great SMS solution for Businesses to serve their customers and community" — 5.0/5 > **Brian Del Terzo** | *20 juni 2024* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The HubSpot Integration is \#1 and the chrome extension has actually proven to set this solution above the competition. It was important for us to be able to communicate with our customers in a personal way and TextRequest was the only solution we found that integrated with HubSpot in a way that promoted live and natural sms engagement. > > **Minpunten**: I was initially concerned about the use of a chrome extension but that has turned out to be a positive and important aspect of what makes TextRequest the best solution for me and my team. > > The solution, servicer, and support has exceeded my expectations. ----- ### "Nice platform to use." — 4.0/5 > **Mellissa** | *10 december 2024* | E-learning | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The ability to schedule messages makes sending messages easier and more convenient. I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward. > > **Minpunten**: I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the fact that you have to select resolved after every reply can be cumbersome. I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification. > > Overall, it is a nice platform that is easy to use and provides an uncomplicated way to communicate with others. ----- ### "An alright alternative" — 2.0/5 > **Jacob** | *12 december 2024* | E-learning | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: It worked when our normal system did not > > **Minpunten**: Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive. > > Experience with TextRequest overall was "mid", there were many glaring UI issues, on top of what was already mentioned. I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult. ----- ### "It's okay, with exceptions." — 4.0/5 > **Tim** | *3 december 2024* | Hoger onderwijs | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It's easy to use, but the Contacts List function doesn't work. I also need to be able to import a list of contacts and that seems to be a missing function. > > **Minpunten**: The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. The training shows how to use it, but the link doesn't work. > > It's pretty easy except for the Contact List not being functional. I need to be able to import a list of contacts. ----- ### "Great Tool for Small Business" — 5.0/5 > **Jessica** | *8 oktober 2024* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It was very easy to transfer our contact information over from our previous software. > > **Minpunten**: The limitation when it comes to video and picture messages. > > We use it several times per day, every day\! It is user friendly and has saved us time and money\! ----- Pagina: 1 / 49\ Volgende: [Volgende pagina](https://www.capterra.nl/software/167015/text-request?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/167015/text-request) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens