Wie gebruikt deze software?

Software voor risico, contracten, claims, verzekeringen en incidenten. Integraties met boekhouding en HR. Perfect voor klanten die op zoek zijn naar een snelle of aangepaste implementatie met groeimogelijkheden. Geïntegreerde dashboards.

Gemiddelde scores

44 beoordelingen
  • In totaal 4.9 / 5
  • Gebruiksgemak 4.8 / 5
  • Klantenservice 5 / 5
  • Functies 4.7 / 5
  • Waar voor je geld 4.8 / 5

Productgegevens

  • Beginprijs US$ 2.000,00
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • A1 Enterprise
  • http://www.a1enterprise.com
  • Opgericht in 2001

Over A1 Tracker

Krachtige en gebruiksvriendelijke risicobeheersoftware met dashboardstatistieken en grafieken, webportal, dreigingsbeoordelingen, risico-audits, geschiedenis van risicogegevens, workflowgoedkeuringen, meldingen, waarschuwingen, reactie op dreigingen, risicobeoordelingen en documenten. Integratie van rapportage met financiële software. Biedt ondersteunende modules om gebeurtenissen, incidenten, contracten, verzekeringen, claims, projecten en middelen bij te houden. Werkt in alle sectoren en wordt aangeboden in volledig gehoste of zelfgehoste versies met professionele ondersteuning en training.

Functies van A1 Tracker

  • Compliance bijhouden
  • Elektronische handtekening
  • Inkoopzijde (leveranciers)
  • Levensduurbeheer van contracten
  • Overheidscontracten
  • Specialiteitencontracten
  • Verkoopzijde (klanten)
  • Versiebheer
  • Voltooiing bijhouden
  • Voorgedefinieerde sjablonen
  • Workflowbeheer
  • Zoeken in gehele tekst
  • Beheer van onderdelen
  • Beleidbeheer
  • Contractbeheer
  • Garanties bijhouden
  • Geschiktheidsverificatie
  • Productregistratie
  • Reparatiebeheer
  • Retourbeheer
  • Servicebeheer
  • Voor aannemers
  • Voor de buitendienst
  • Voor fabrikanten
  • Audittrail
  • Corrigerende maatregelen (CAPA)
  • Hoofdoorzaakdiagnose
  • Naleving van OSHA
  • Noodherstel
  • Rapportage van incidenten
  • Taakbeheer
  • Ticketbeheer
  • Veiligheidsbeheer
  • Antwoordbeheer
  • Auditing
  • Bedrijfsprocesbesturing
  • Beheer van operationele risico's
  • Compliancebeheer
  • Corrigerende maatregelen (CAPA)
  • IT-risicobeheer
  • Intern controlebeheer
  • Juridisch risicobeheer
  • Mobiele toegang
  • Predictieve analyse
  • Reputatierisicobeheer
  • Risicobeoordeling
  • Uitzonderingenbeheer
  • Waarschuwingen/Meldingen
  • Betalersbeheer
  • Casusbeheer
  • Compliancebeheer
  • Eigen bijdragen aftrekbare bedragen bijhouden
  • Elektronische claims
  • Formulierbeheer
  • Geschillenbeslechting volgen
  • Klantenbeheer
  • Papiergebaseerde claims
  • Politieadministratie
  • Schaderegeling
  • Beheer van claims
  • Beheer van verzekeringsgarantie
  • Beleidbeheer
  • Documentbeheer
  • Factureren
  • Herverzekeringsbeheer
  • Klantenportal
  • Offertebeheer
  • Portal voor makelaars/tussenpersonen
  • Provisiebeheer
  • Risicobeoordeling
  • Verzekeringsclassificatie

De nuttigste reviews van A1 Tracker

We've used A1 software since 2013 and very pleased with the quality of product service and support.

Beoordeeld op 30-4-2018
Catherine K.
Guarantee Administrator
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits.
A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs.
Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Minpunten: A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!

Construction Project & Risk Management Management Software

Beoordeeld op 27-10-2016
Mark H.
Construction Manager
Bouw, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers. I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying. The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere. A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Pluspunten: The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Minpunten: There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

A1 Tracker is Well Worth the Investment

Beoordeeld op 1-7-2016
Heidi C.
Accounting Analyst
Verzekeringen, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Our company invested a significant amount of time comparing different insurance software packages, features, and pricing. We also wanted to get a good feel for how well the A1 Enterprise would support us, we have many diverse needs. Being a unique insurance business, as a third-party administrator, we have many complex insurance billing, renewal, and customer service requirements to meet for different carriers and types of ancillary products. We were not fully prepared, at least at the beginning, for the amount of work involved in researching and selecting the appropriate insurance software system. However, I am really glad we took the time to do so. In the end, we wound up with a system that was totally customized and configured to suit all of our business requirements, and made our day-to-day insurance processing easier to manage. We were struggling with a multitude of systems that did not talk to each other, and found we were able to consolidate virtually all of the systems together into one package with A1 Tracker.

Pluspunten: Support is consistently reliable, and a fixed budget was provided by A1 before implementation, so there were no surprises.

Minpunten: I think the cons of any software is the amount of time a company must invest into understanding their own needs to ensure they select the right product. I'm not sure if this would really be a con, because the end result is better than it would have otherwise been.

A-1 Contract Management Software

Beoordeeld op 27-6-2016
Ann marie R.
Manager, Administrative Services
Ziekenhuis- en gezondheidszorgbranche, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: The start-up process was went very well. A-1 used our Excel spreadsheet data to customize a software tool that was much easier to manage and navigate than the spreadsheet. A-1 customized the program to fit our contract management needs. Customer service was excellent -- truly very attentive. They go the extra mile to ensure satisfaction. The software for was user friendly and met our needs. Last but not least, the cost was so reasonable. I had shopped around for other contract managment software, and A-1 offered the best value.

Pluspunten: As requested, the software had all the fields I needed on two screens that I could toggle between. A few tabs were also provided for detail, such as contact information and notes. The program enabled me to set up auto emails reminders for important dates, such as contract expiration dates.

Minpunten: The software's capabilities extended beyond what I used on a day-to-day basis. I had the ability to customize or use other features. but because I didn't often utilize these options, I had a difficult time recalling how to make choices or navigate through the menu. Fortunately, all it took was a phone call to A-1 customer support, and I received timely help with whatever I needed.

A1 is a Great Company to Work With

Beoordeeld op 26-6-2018
Renee L.
Bookkeeper
Verzekeringen, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Much faster efficiency of work, we can submit and generate more claim invoices each day, and see more information about claim status and costs than ever.

Pluspunten: We implemented A1 Tracker to replace our old claims management software and we are extremely pleased with the outcome. A1 offers far superior claim reporting tools, as well as a claim data entry portal where EVERYTHING we need to input for a claim is all in ONE screen. In our old software we had to go to several different screens to input claim details, which gave us many extra and unnecessary steps that tripled our workload when inputting new claims. A1 Tracker also exports data to our accounting software, allowing us to generate a batch of invoices with a click of a button! This is so much more efficient than what we had before. A1 Tracker also has a nice dashboard, with features we haven't seen before allowing us to see the most important details about claims when we first login. We can see claim costs, appointments, claimant details, and other parties involved in a claim without navigating to different screens. The setup process with A1 was smooth, and VERY user friendly. A technical support person from A1 came out to visit us and walked us through the claim data entry process. We exchanged different ideas and scenarios, and ultimately A1 configured their software based on what our company needed, which was above and beyond what we expected. Since we have started using the new system, A1 has been very responsive to our questions and concerns, and gave us the training and support we needed to adapt to the new system. Requesting support is easy, very responsive.

Minpunten: If this software had a native mobile app, that would be even better. The user help functions would be easier to use if it was in an online format, it is currently a separate PDF document.

Lees meer reviews