Wie gebruikt deze software?

Small business owners and marketers

Gemiddelde scores

5 beoordelingen
  • In totaal 3.6 / 5
  • Gebruiksgemak 3.4 / 5
  • Klantenservice 2.3 / 5
  • Functies 3.4 / 5
  • Waar voor je geld 2.7 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proef Nee
  • Implementatie Cloud, SaaS, Web
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • JUMP
  • https://jjumpp.com
  • Opgericht in 2016

Over JUMP

JUMP is a platform for small business that improves your online reputation through meaningful customer engagement. It's an easy to use solution for managing your online reviews, social media, and directory listings.

Functies van JUMP

  • Antwoordbeheer
  • Bewaking van sociale media
  • Campagnebehee
  • Gamification
  • Meetwaarden voor sociale media
  • Reviews controleren
  • Reviews genereren
  • Sentimentanalyse
  • Antwoordbeheer
  • Beheer van negatieve feedback
  • Campagnebehee
  • Dashboard
  • Maatschappelijk delen
  • Reviewaanvraag
  • Reviewmelding
  • Reviews controleren
  • Sentimentanalyse
  • Beheer van meerdere accounts
  • Bewaking van sociale media
  • Contentbeheer
  • Geautomatiseerd publiceren
  • Klantenbinding
  • Merken volgen
  • Postplanning
  • Rapportage en analyse
  • Samenwerking tussen meerdere gebruikers

De nuttigste reviews van JUMP

Great Listing Software for a Great Price

Beoordeeld op 10-8-2018
Gardner W.
Marketing Manager
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: The overall experience with JJUMPP has been great. As a former user of Yext, the customer service and the willingness to work around my small company's needs has been a day and night difference. My account manager has gone above and beyond a few times to make sure that JJUMPP was able to be there for me immediately if I saw an issue or even a time when I had screwed up with my company's operating capital and needed a few extra days to be billed for the software which support team was able to pull some strings and oblige that request. The software is similar between JJUMPP and Yext with JJUMPP coming out on top for the review generation feature, the social media scheduling, and Overall, the PEOPLE that win the race for them! Thanks JJUMPP!

Pluspunten: The functionality of the software and the review generation is very straightforward and effective. Reviews have been so much easier to get with the software as well as posting any changes throughout the swath of directories.

Minpunten: The only thing that I don't like about the software is that it doesn't connect to Instagram like was supposed to happen a few months ago, that was a huge selling point for my clients but we have worked around that.

Disappointing

Beoordeeld op 7-6-2019
Angel F.
owner
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
3/5
In totaal
2 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
1 / 5
Klantenondersteuning
2 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Very disappointed in the product. I would really like out of the contract. I found out this week that somehow through this I was signed up for a hosting package with a sister company to them and have repeated ask for copies of the contract and how I was signed up and cannot get a answer or any proof I actually agreed to be signed up. The sales guys are really good at telling you what you want to hear. But the promises are not kept.

Pluspunten: I liked that we could text people to request reviews. I liked promises that we would be in the top of all the google, bing, and apple reviews.

Minpunten: I signed up for the software with promises of making me top of the page on google and other platforms. I ask about certain locations making our presence known, because most of our work is in a larger town than our business is located and I wanted to make sure our presence would be know. Four months into this program and I can't even locate the company in that town on google. The reviews are not automatically posting to the google and other platforms like promised. I tried using the scheduling of adds for facebook and instagram and it has some bug and it wasn't working.

A cheaper alternative to Review Tracker or Podium

Beoordeeld op 2-2-2019
Brandon O.
Sr. UX Consultant
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I like that the costs associated with using the review management and aggregated listing platform are more in line with what most customers can afford.

Minpunten: It is not as feature rich as competitor software and is still growing. It will get there.

PLEASE HELP EXPOSE JUMP SOFTWARE'S FRAUD!

Beoordeeld op 8-2-2019
Shegun O.
Predident
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
1/5
In totaal
1 / 5
Gebruiksgemak
1 / 5
Functies en functionaliteit
1 / 5
Klantenondersteuning
1 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: They claimed to be lead generating company and that was their sales pitch.
They're ripping us off without anything besides the phone call once!...please help!

Pluspunten: Nothing....they signed my company up. Took our credit card number .disappeared!
We have been getting charged every month without any account.
We call and they use answering services with dead end calls.
Please help!

Minpunten: We cant reach them. They're extracting hundreds of dollars out of our account every month but can't reach them..please help!

Excited to see the long term results

Beoordeeld op 13-8-2018
Greg A.
Co-owner
Entertainment, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I'm still new to it all but it looks very promising.

Pluspunten: You can make it around pretty easy which is what any busy owner wants.

Minpunten: Not a lot of description if you get stuck.

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