Freshteam

Excellent for recruitment tracking and job posting

Opmerkingen: Freshteam solved the Careers and recruitment issues we had. Job posting was a headache and tracking applicants all over the place was a mammoth task. Freshteam cuts that time out and I now actually look forward to going through our applicants. Very impressed and will definitely continue using it for the foreseeable.

Pluspunten:

Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier.

Minpunten:

So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing.

Freshteam is very smooth to operate

Opmerkingen: Overall, it's a nice experience with Frehteam. We can use it for bulk mailing, posting job requirements and shortlisted the candidates smoothly. It is really a user-friendly tech tool along with its easy setup process and intuitive setting.
Still, we hope it can improvise more e.g. on the mail text body format at least.

Pluspunten:

1. The consolidated Database 2. Using Bulk Email with a single click and ofcourse the "Canned response" support 3. Easily posting the job requirement 4. Screening candidates 5. Easily operate from phone (Handset Device) 6. Very easy to understand the entire operation. Don't need an expert to execute the features. Very user-friendly.

Minpunten:

1. The data import process can be easier if the required fields can be reduced. Sometimes occurs problems during the import. Although it can be negligible! 2. The email format (Text Body) can be more user-friendly. As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body. Maybe it can add a feature similar to MS Word or Google Docs. 3. It's really excellent for the free tier, but expensive for the pro versions.

Overwogen alternatieven: Zoho Recruit en Asana

Redenen om over te stappen op Freshteam: Freshteam is more user-friendly with a lot more interesting features e.g. smooth job posting, screening candidates and sending bulk emails. It is really a user-friendly tech tool along with its easy setup process and intuitive setting.

ATS + HRIS is a winning combination

Pluspunten:

We don't hire often, so it never made sense to subscribe to a pure ATS solution that we'd only use 2-3 times a year. Freshteam solves that by being a combination ATS and HRIS system. The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more. All this for less than the cost of most ATS-only solutions.

Minpunten:

I haven't been thrilled with the Tech Support. I reported a problem with the documentation and instead of fixing it they just sent me the missing screenshots. There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support cases for them.

Overwogen alternatieven: Breezy en BambooHR

Redenen om voor Freshteam te kiezen: Even the least expensive subscription was too much for how little we needed it Recruitee as an ATS.

Overgestapt van: Recruitee

Redenen om over te stappen op Freshteam: Freshteam was the most cost effective solution for the features it offers. I've used other Freshworks products and have been impressed by how well thought-out their solutions are and Freshteam was no exception. Their native features are great and they have good integration points so that I can trivially automate our hiring workflows.

Nice tool for job postings

Opmerkingen: Support is fast to respond whenever I send a ticket to them.

Pluspunten:

We mainly use this for job postings and we integrate to our website.

Minpunten:

I can’t view previous receipts unless I ask support.

Easy onboarding, fast installation, very user friendly dashboards

Opmerkingen: Overall we are satisfied with Freshteam. It has everything that we need and then some.

Pluspunten:

Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved.

Minpunten:

Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss.

Overwogen alternatieven: Vacation Tracker

Redenen om over te stappen op Freshteam: We already use Freshdesk and Freshchat and we are happy with these products. It made sense to switch to Freshteam.