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Wie gebruikt ShipBob?

ShipBob biedt verzend- en orderverwerkingsdiensten voor e-commercebedrijven. Een schaalbare en gebruiksvriendelijke oplossing voor orderverwerking die e-commercebedrijven helpt bij het realiseren van logistiek op Amazon-schaal.

ShipBob Software - 1
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Twijfels over ShipBob? Vergelijk met een populair alternatief

ShipBob

ShipBob

3,7 (99)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
73
22
3,8 (99)
3,4 (99)
3,5 (99)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 9,99
maand
Gratis versie
Gratis proefversie
72
25
4,5 (896)
4,5 (896)
4,4 (896)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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ShipMonk
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ShipHero
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Infoplus
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Reviews over ShipBob

Gemiddelde score

In totaal
3,7
Gebruiksgemak
3,8
Klantenservice
3,5
Functies
3,7
Prijs-kwaliteitverhouding
3,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Jon
Jon
Founder & President in VS
Geverifieerde LinkedIn-gebruiker
Managementconsulting, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Our Most Often Recommended Fulfillment Provider

5,0 5 jaar geleden

Pluspunten:

We're a conversion rate optimization firm who helps ecommerce brands choose vendors who add to the customer experience, which includes fulfillment. As you can imagine, having a fulfillment partner who can ship in 2 days to any location in the mainland USA is crucial to increasing conversion rates –– and competing with Amazon.

Minpunten:

We honestly haven't heard any complaints once we've recommended ShipBob – and working with their team to help onboard ecommerce brands we've recommended has always been a pleasure.

Jazmen
Owner in VS
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overall Thoughts About ShipBob Experience

5,0 5 jaar geleden

Opmerkingen: I have been in partnership with ShipBob for 2 years now. Overall my experience has been a positive one. There have been hiccups throughout the years but what I appreciate about ShipBob the most is that they’re always willing to correct any mishaps.

Pluspunten:

User friendly software. Customer support is reliable & transparent.

Minpunten:

Sometimes the response is slow with loading pages.

Reactie ShipBob

5 jaar geleden

Jaz, thanks so much for taking the time to visit with us in person and leave this review. Keep up the success!

Todd
CEO in Canada
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

ShipBob Does NOT Work With Shopify Markets

2,0 3 maanden geleden

Opmerkingen: Overall the experience has been OK. The issue with Shopify not working properly with Shopify Markets means we wasted a ton of our time and now have to leave to find a new 3PL that works properly with Shopify Markets.

Pluspunten:

Multiple fulfillment centers around the world.

Minpunten:

If anyone at ShipBob tries to tell you their app works with Shopify Markets they are lying to you. If you have several markets setup in Shopify (ie, the US, Australia, the EU), ShipBob's crappy app will only sync to Shopify the AGGREGATED inventory count across ALL of your markets. So if you have 100 units in the Australia and 0 units in the US at your ShipBob Australia and US fulfillment centers, it will tell Shopify that there are 100 units across ALL markets. So it's not possible to have out of stock in the US and Available for sale in AU. Even with 0 units in the US, it will continue to show 100 in the US because there are 100 in Australia. ShipBob completely ignores the fact that different markets in Shopify can have different inventory counts (Shopify confirmed they can do this and the issue is ShipBob's app). So now we have people in the US buying a product that we have to fulfill from Australia! Rather than being out of stock in the US. This is just plain stupid. Shopify has been pushing everyone to use Shopify Markets, and ShipBob is always telling us how easy it is to expand globally with them, but that's not true if you plan to use Shopify Markets. We even had an external agency quote us well over $20K to fix this issue because ShipBiob won't. lol. After months of this BS, and no interest on ShipBob's part to fix this, we are actively looking to move to a new 3PL. If you use, or plan to use in the future, Shopify Markets then ShipBob is not for you.

Louisa
Product Manager in VS
E-learning, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great platform for those starting with fulfillment

5,0 5 jaar geleden

Opmerkingen: Shipbob was a great and budget-friendly resource for my company's needs. We needed a fulfillment center that was easy to work with and didn't have too many requirements around how to package items for shipping. Shipping rates are fair and support is always willing to audit our orders for any discrepancies. I only have positive things to say about Shipbob and recommend them for any company who's looking for a fulfillment center.

Pluspunten:

The dashboard is easy to use. Customer service is great and answers all of my questions quickly.

Minpunten:

Order and product pages load slowly. I've had issues with posters getting damaged in shipping.

Steven
Steven
Private Capital Manager in VS
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best Shipping Option for High-Volume E-commerce start ups

4,0 6 jaar geleden

Opmerkingen: Shipbob does a great job making it easy for anyone to run a high-volume e-commerce site. Their team is very helpful during the onboarding process, and their platform is very easy for anyone to use. Their support team is very responsive and clear up issues quickly. When I was in search of a company to package and ship, Shipbob was able to take inventory within days after the first call and our site was live shortly thereafter. I don't think there is anyone else in the market that has that ability at the moment. I still work a full-time job in banking and have very little knowledge of logistics or shipping, Shipbob handles all of that for me and now with their amount of locations growing it is only getting easier to service our customers in all 50 states.

Pluspunten:

The Shipbob platform is easy, their support team is responsive, orders get packaged and shipped and I don't have to touch a thing. I work full time in banking but still run a company on the side that generates a lot of orders that need to be packaged and shipped. This may the most user friendly platform and any issues are resolved quickly via emailing their support team.

Minpunten:

The app works well but no where near as good as the online site.