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Wat is MassMailer?

MassMailer (alleen voor gebruikers van Salesforce CRM) is de oplossing om de e-mailbeperkingen van Salesforce CRM voor het verzenden van bulk-e-mails te elimineren. Je kunt ook e-mails verifiëren op geldigheid en je domein whitelabelen om de campagneprestaties te verbeteren.

- eenvoudige wizard om bulk-e-mail te verzenden naar leads, contacten of gebruikers;
- bulk-e-mail naar campagneleden zonder de limiet per batch;
- e-mailklikken, openingspercentages, bouncepercentages, ongeldige e-mails volgen;
- e-mails controleren om het bouncepercentage te verlagen;
- bestandsbijlagen verzenden;
- e-mails whitelabelen.

Wie gebruikt MassMailer?

Salesforce CRM-klanten en e-mailmarketingserviceproviders wereldwijd

MassMailer Software - 1
MassMailer Software - 2
MassMailer Software - 3
MassMailer Software - 4
MassMailer Software - 5

Twijfels over MassMailer? Vergelijk met een populair alternatief

MassMailer

MassMailer

4,5 (28)
US$ 49,99
maand
Gratis versie
Gratis proefversie
49
1
4,3 (28)
4,4 (28)
4,6 (28)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
€ 49,00
maand
Gratis versie
Gratis proefversie
109
91
4,2 (16)
4,7 (16)
4,7 (16)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor MassMailer

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E-mailmarketing
Marketingautomatisering
ActiveCampaign
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Salesforce Marketing Cloud
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Campagnebeheer
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ROUTEE
Functies met hoogste score
Massa-sms
Messaging in twee richtingen
Personalisatie van berichten

Reviews over MassMailer

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,3
Klantenservice
4,6
Functies
4,4
Prijs-kwaliteitverhouding
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
57%
4
36%
3
7%
Fahad
Fahad
Android Developer in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Only MassMailer You'll ever Need

5,0 2 jaar geleden

Opmerkingen: Great!

Pluspunten:

MassMailer has been the de facto standard in our organisation for mass email sending and for spam detection as well. Not only has it increased the total number of leads, but generated extra revenue by saving more time with its efficient way of sending mails.

Minpunten:

Could provide a feature to preview emails and confirmation being sent, since sending 100+ emails is a bit stressful.

Ron
Co-Founder in Brazilië
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

MassMailer is the BEST e-mail solution for Salesforce

5,0 4 jaar geleden

Opmerkingen: We are using MassMailer for drip-marketing campaigns, newsletter, lead-hunting and as the one and only complete email solution for our needs.

Pluspunten:

Easy of use, 100% native OOTB, better return of investment than any other alternative I've ever seen.

Minpunten:

Unfortunately not a lot of people now the power of MassMailer.

Reactie MassMailer

4 jaar geleden

Thanks so much, Ron for your kind review. It has been a great pleasure working with you.

Alan
Sales Operations Supervisor in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to setup and integrate with SalesForce for basic mass email functionality.

3,0 7 jaar geleden

Opmerkingen: Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.

Pluspunten:

Improves on base technology for SalesForce to do mass email without daily limits and tracks the statistics for reporting.

Minpunten:

Is not a very robust solution and has many glitches that we've tried to troubleshoot with their staff. Somewhat outdated technology relative to the many tools out there.

Reactie MassMailer

7 jaar geleden

Thanks Alan for your candid reply. I will reach out to you to resolve any issues you are facing.

Prince Amjad
Prince Amjad
Salesforce Practice Head in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Hidden gem and a Rockstar customer support

5,0 5 jaar geleden

Opmerkingen: I have been referring MassMailer to many of my clients and happy to say that we always get excellent customer support from MassMailer. They have built this app one goal in mind - keep it simple. It is straightforward to send outbound mass email campaigns. I like the outreach wizard, which is very intuitive to use for business users. MassMailer has a clean way to support the drip campaigns and workflow email alerts via the process builder. It makes it easy to execute any other workflow processes alongside. You can track the email events such as opens, clicks, unsubscribes, and also capture the email statistics. If you are looking for a robust and straightforward email tool, I put my hands down and say go with MassMailer.

Pluspunten:

Unlimited Emailing bypassing Salesforce limitations

Minpunten:

Everything looks good - No drawback and No Cons

Reactie MassMailer

4 jaar geleden

Thanks so much, Amjad for your kind review. It has been a great pleasure to work with you always.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The functionality of the tool is great, but the usability is a bit tricky to learn.

4,0 7 jaar geleden

Opmerkingen: We were able to design a quarterly marketing email to our prospective customers to re-engage with them and try to sell more product. The software also helped us determine whether the email addresses we had were accurate, which was helpful for additional email campaigns.

Pluspunten:

The ability to bypass the Salesforce mass email limit is very helpful to our business. Being able to see the status of the emails that have been sent (bounced, rejected, etc) is also very helpful.

Minpunten:

The flow for setting up the lists to email is tricky and not very well documented. The descriptions of the email statuses is not as intuitive as the provider thinks it is. Documentation needs updating for more clarity.

Reactie MassMailer

7 jaar geleden

Thanks so much for your candid comments. It would be very helpful if you can reach out support on how the email status values can be updated so that it can give more clarity. Our support portal is at support.massmailer.io Thanks again for being MassMailer customer

Vivek
Vivek
Student Success Head - Data Analytics in India
Geverifieerde LinkedIn-gebruiker
, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Just a few edits from a smooth experience.

4,0 7 jaar geleden

Pluspunten:

The email sending capability is better than the preset limits for Salesforce Massmail. Tracking capability includes bounce, clicked and many more that is useful for scoring and drip marketing.

Minpunten:

On a Lead level, there is a limit of adding filters to a view and each filter accomodates only one instance. So for example, If I were to pull a view of people from select cities, I need to create individual filters for each city.

Reactie MassMailer

6 jaar geleden

Thanks Vivek for the feedback. You have been a very valuable customer for us. Regarding the filters, we will take this up as an enhancement and implement it in our upcoming releases.

Jim
Jim
Chief Growth Officer in VS
Geverifieerde LinkedIn-gebruiker
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent SF add on.

5,0 7 jaar geleden

Pluspunten:

- Ease of Use - overall - Open Report Tracking and integration with SF reporting - Ability to utilize templates from SF - Integrated with SendGrid

Minpunten:

- Filter Fields with list building is clunky - It would be beneficial to be able to use templates from outside SF

Reactie MassMailer

7 jaar geleden

Thanks Jim for your help and support. Appreciate if you can contact our support team with list building with filter fields. Happy to support. Thanks again for being MassMailer customer.

Lakis
Lakis
CRM Manager in VK
Geverifieerde LinkedIn-gebruiker
, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fantastic mass mailing solution from within Salesforce!!!

5,0 7 jaar geleden

Opmerkingen: We finally got the mass mailing solution that is perfectly integrated with Salesforce. We no longer need to export our database to use external mass mailing solutions.

Pluspunten:

Flexible software and easy/intuitive to use with great deliverability score. Amazing reporting features and outstanding support from the MassMailer tech team.

Minpunten:

Limited email formatting as well as lack of "cc" feature that would allow extra visibility of cc'd contacts for the main recipient.

Reactie MassMailer

6 jaar geleden

Thanks Lakis for the review. It means a lot to us to hear from our customers. Regarding CC functionality that you have mentioned, I am assuming that with the recent roll out of mass email to opportunities feature you are able to CC the contacts. Regarding the email templates, again with the new template builder functionality you can very well build your own templates that are professional and nice looking.

Devin
Consultant Director in VS
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Incredible Tool & Experience

5,0 5 jaar geleden

Opmerkingen: Potential users of the tool can look forward to a streamlined approach of Campaign management, email template creation, sending of emails w/ & w/o attachments, and then finally email analytics. The fact that their tool is built natively into Salesforce means all the analytics can be easily reported on via Salesforce reports. The approach to how analytics are logged can also be configured/enhanced if you have a strong in-house team member or Salesforce consultant partner to help.

Pluspunten:

As a Salesforce consultant I've had to deal with a lot of vendors over the years, and specifically a lot around mass mailing capabilities. Each of those products/vendors left a lot to be desired, and it was hard to find one that had intuitive functionality as well as a strong support team. MassMailer is an outlier in that their functionality is built natively into Salesforce, the setup & usability is intuitive, and their support team is extremely attentive. I've really enjoyed the product as well as working with the MM team.

Minpunten:

The only real con is that I didn't find this tool sooner.

Reactie MassMailer

5 jaar geleden

Thanks so much, Devin for your great support. We really enjoy working with your team always. I am glad to have a partner like you. I am sure it would be a great long term relationship. Thanks again.

Stefan
Stefan
Customer Relations Manager in VS
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great product

5,0 6 jaar geleden

Opmerkingen: Any problems or questions I have are answered very quickly.

Pluspunten:

It is very easy to use and set up. Say goodbye to Salesforce limits!

Minpunten:

Email templates don't always look as you initially create them. I usually have to modify them a bit unless I use an HTML e-mail template. I don't like that I need to set the status' each time I create a campaign.

Reactie MassMailer

6 jaar geleden

Thanks so much Stefan for your review. It means a lot to us. I will reach out to you to understand your pain points right now and provide a resolution quickly. We do have a new feature through which you can click a button to set the campaign member status to New. We have a new email template builder that has drag and drop feature and very easy to create email templates. We can talk about that in our call. Thanks again for being a very valuable customer.

Travis
CEO in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good experience

4,0 7 jaar geleden

Pluspunten:

This is a good tool for mass mailing. Makes it much easier to reach a wider audience. Does what other software programs do.

Minpunten:

Would like this to be less expensive. Lots of tools on the market and some at a lower price than this one.

Reactie MassMailer

6 jaar geleden

Thanks Travis for your valuable feedback the product and the pricing. It means a lot to us. Regarding pricing, we believe that our pricing is very competitive being a native Salesforce app vs other solutions that are not native to Salesforce. Also with advanced features such as template builder, workflow email alerts, email verification, mass stay in touch, opportunity mass emails, campaign email feature we believe that our pricing is justified but would welcome your feedback. Thanks again for being such a valuable customer.

Sean
Managing Director in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Absolutely fantastic tool.

5,0 7 jaar geleden

Pluspunten:

Tracking - The ability to track each recipient outcome is amazing. No Email Limits - Native SF email functionality imposes limits rendering certain use cases impossible, MassMailer breathes life into said use cases. Detailed Campaign Feedback - Detailed metrics to determine efficiency of campaigns.

Minpunten:

Series of steps to setup campaigns correctly - Multiple step process to prep campaigns Current lack of Lightning integration - Spoke to company and this should occur by Q218

Reactie MassMailer

7 jaar geleden

Thanks Sean for your comments. Yes, we will surely make a note of it and improve the usability of the app.

Aidel
Salesforce Admin and Developer in Israël
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Mass mailer is a great tool

5,0 4 jaar geleden

Opmerkingen: We are able to reach out to our patients with ease and we are realizing how important this connection is.

Pluspunten:

My organization uses mass mailer to send out email notifications based on a report of accounts. The setup was done within a week and our users were able to use it right away. Any support we needed was provided within 24 hours.

Minpunten:

This is really a minor con. We had to purchase 2 licenses even though only 1 user is using mass mailer. Mass mailer requires an admin to have a license and the user using Mass mailer is not an admin.

Reactie MassMailer

4 jaar geleden

Thanks so much, Aidel for your kind review. A pleasure to work with you always.

Allison
CA in VS
Medische apparatuur, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

MassMailer

4,0 6 jaar geleden

Opmerkingen: We can send out mass amount of mail instead of doing it all individually which helps a lot and save employees time

Pluspunten:

This really helps with sending out our marketing. Its all centralized.

Minpunten:

It seems difficult to use at first. We have some problems with sending things out sometimes. It would be nice to have reports on what is being sent out sent weekly.

Reactie MassMailer

6 jaar geleden

Thanks Allison for your kind review. I believe we have not educated your team on how to setup weekly email reports. I will have this discussed in our next meeting with your team. Thanks again for being such a valuable customer.

Kristen
Lead Generation in VS
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Grew product!

5,0 6 jaar geleden

Opmerkingen: Great experience. Customer service is prompt and helpful. Would love if there would be a notification sent before the system maintenance/updates are done.

Pluspunten:

The information we can retrieve, the personal customer service, the filters .

Minpunten:

Unpredictable times where the system is down during updates.

Reactie MassMailer

6 jaar geleden

Thanks so much Kristen for your feedback. I am assuming that you are referring to MassMailer Prospector product updates. I will reach out to you personally to understand a bit more about the difficulties you are facing.

Kelli
Director of Operations in VS
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Review of MassMailer

5,0 4 jaar geleden

Pluspunten:

Once you get it set up, it is pretty easy to use, and I like that it is able to archive the emails.

Minpunten:

It was hard to set up at first and took a while to figure out the nuances of the software.

Reactie MassMailer

4 jaar geleden

Thanks, Kelli for your kind review and thanks for being MassMailer customer.

Bo Won
SF Admin and Data Scientist in VS
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great product for emailing

4,0 4 jaar geleden

Pluspunten:

The selling point for this application is the fact that you can use cross object fields as criteria to send emails. It's UI is very simple, and it allows any user to understand exactly what you need in order to target the correct people.

Minpunten:

I think there were a few settings that were needed to configure our instance correctly, it took quite a bit of time and communication to make sure that things were working as expected.

Reactie MassMailer

4 jaar geleden

Thanks, Bo Won for your review and your feedback. It has been great working with you and your team.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatiediensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I've been able to, with little training, figure out how to use the software and various features.

3,0 7 jaar geleden

Pluspunten:

The system does appear to be very easy to use. I have been actively using Mass Mailer for about 5 months now and it didn't take long to get it working.

Minpunten:

Analytics produced by "MM Statistics" don't always appear correct, or even track-able. Would love to see the statistics interface fixed/updated.

Reactie MassMailer

7 jaar geleden

Thanks for your feedback. Please raiser a support ticket at support.massmailer.io to take a look at the stats issue. You may just have to upgrade to the latest version to fix this issue.

Patricia
VP Marketing in VS
Milieudiensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

MassMailer has been a great resource for us and has been instrumental in expanding our reach

5,0 7 jaar geleden

Opmerkingen: We have been able to mail to targets that we would otherwise not be able to reach , which is a big deal for our marketing team and our digital campaigns.

Pluspunten:

The customer service team has been helpful and responsive. The demos are also helpful in setting up campaigns.

Minpunten:

It would be great if the software was better integrated and incorporated more features like combining Inchworm and Prospector tools.

Reactie MassMailer

7 jaar geleden

Thanks for the feedback Patricia. Yes, Inchworm and Prospector tools are already integrated. I am assuming you meant to integrate with Salesforce. This is in the pipeline and surely will keep you posted when it is done. Thanks again for being MassMailer customer.

Christina
Business Manager in VS
Juridische dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Awesome, quick set up and lets me get around SF limits!

4,0 7 jaar geleden

Opmerkingen: It allowed us to get around Sales force limits

Pluspunten:

Professional services, I'm an solo admin and when I need additional help they have a team always available.

Minpunten:

It was a little confusing when we initial set up the account , but otherwise than that great!!!!!!!

Reactie MassMailer

7 jaar geleden

Thanks Christia for your review. It is always great to hear from our customers and feel happy that we are able to add value to their organization.

Lewis
Technology Director in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Integrated well into Salesforce and has worked well since deployment.

4,0 7 jaar geleden

Pluspunten:

This platform does what it was designed to do, and integrated effectively with Salesforce, bringing new functionality that has proved useful for our business.

Reactie MassMailer

7 jaar geleden

Thanks Lewis for your kind review and for being a long term customer. Appreciate it much.

Nancy
VP - Client Services in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great plug in for mass emails for SFDC, excellent support team

5,0 7 jaar geleden

Opmerkingen: Excellent overall trending data as well as contact specific details.

Pluspunten:

Love the reporting abilities, also love that it creates a record for each recipient when the open or click through to a link. Allows us to do targeted post-mailer followups based on who clicked on what and how often.

Reactie MassMailer

7 jaar geleden

Thanks Nancy for your kind review. Great to have you as our customer.

Laxmi
Salesforce Developer in VS
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great software

4,0 7 jaar geleden

Pluspunten:

The software is easy to use and thr guide is also easily understood. Looking forward for more updates.

Minpunten:

There are no cons specifically about the product. Looking forward for more updates in future from the team.

Reactie MassMailer

7 jaar geleden

Thanks Laxmi for your kind review, appreciate it.

Suzy
Marketing Manager in VS
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

One of the last providers for salesforce integration

5,0 4 jaar geleden

Opmerkingen: customer support is A+++ system works well and easy to use

Pluspunten:

works well with salesforce. Pricey, but support is excellent and it works well.

Minpunten:

expensive, but only a few options available.

Reactie MassMailer

4 jaar geleden

Thanks, Suzy for your kind review. It has been a pleasure working with you.

Leigh
Management in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great product and support

5,0 4 jaar geleden

Opmerkingen: Good product.

Pluspunten:

Support has been very helpful. Videos to guide you, prompt service and the addition of prospect object page has been very successful for our purposes.

Minpunten:

The editing abilities of text placement in a design is more challenging to edit than other software programs.

Reactie MassMailer

4 jaar geleden

Thanks, Leigh for being a great customer of MassMailer.