--- description: Ontdek de plus- en minpunten van ChatBot en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatBot - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [ChatBot](/software/166420/chatbot) # ChatBot Canonical: https://www.capterra.nl/software/166420/chatbot Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/166420/chatbot?page=2) > ChatBot biedt bedrijven een eenvoudige manier om zonder codering interactieve conversatiechatbots te ontwerpen, schrijven en implementeren. > > Oordeel: score van **4.6/5** door 66 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ChatBot? ChatBot is bedoeld voor elk bedrijf dat chatbots wil ontwerpen, creëren en implementeren voor dagelijkse consumentenverzoeken en het verbeteren van klantervaringen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 66 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Text - **Locatie**: Boston, VS - **Opgericht**: 2002 ## Commerciële context - **Beginprijs**: US$ 50,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Deens, Duits, Engels, Fins, Frans, Hongaars, Iers, Italiaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Tsjechisch, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - AI Copilot - AI/machine learning - Aanpasbare branding - Augmented analytics - Autoresponders - Chatbot - Chatten/messaging - Codevrije ontwikkeling - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Doelgroeptargeting - Doorgave menselijke medewerker - Geautomatiseerde antwoorden - Geautomatiseerde routing - Gegevens importeren en exporteren - Geotargeting - Klantenondersteuning - Leaddistributie - Leadkwalificatie - Live chatten - Mobiele toegang - Offline formulier - Overdrachten en routering - Predictieve analyse - Proactief chatten - Proces- en workflowautomatisering - Query-suggesties - Rapportage en analyse - Spraakherkenning - Taaldetectie - Third-Party Integrations - Transcripten/chatgeschiedenis - Verwerking van natuurlijke taal (NLP) - Virtuele persoonlijke assistent (VPA) - Voor meerdere talen - Vooraf geconfigureerde bot ## Integraties (37 in totaal) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... en 22 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Gerelateerde categorieën - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) - [AI-software](https://www.capterra.nl/directory/30938/artificial-intelligence/software) - [Conversational AI software](https://www.capterra.nl/directory/31596/conversational-ai-platform/software) - [Conversationele marketing software](https://www.capterra.nl/directory/31562/conversational-marketing-platform/software) - [Chatbot software](https://www.capterra.nl/directory/32448/chatbot/software) ## Alternatieven 1. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24103 reviews) 2. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1781 reviews) 4. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1723 reviews) 5. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4079 reviews) ## Reviews ### "ChatBot works for you when you can't" — 3.0/5 > **Desiree** | *1 april 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Easy to use and set up. You can also sign up for free. One of the best features is that you give it your webpage and it learns everything it can about your services and products and can answer queastions all day even when you are not avaliable. It's also great for use with diffrent languages. > > **Minpunten**: The price is crazy. Even the smallest package is more expensive than most. > > Overall it was a good experiance the ChatBot knows it's stuff and is extremly helpful in managing customer support. ----- ### "Great Program for Conferences\!" — 5.0/5 > **Lauren** | *12 augustus 2021* | Management non-profit organisaties | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I loved the canned responses. We were able to answer our attendees not only quickly, but with the correct response as well. Users were able to gain analytics from the system about where our attendees were from and what type of computer or phone they were using. This helped when they asked us to troubleshoot some issues on our other platform. Users were able to see what attendees were writing so they could pre-empt the question and get the information over to the attendee faster. > > **Minpunten**: The billing process starts when you order the software. This was difficult for us because one of our conferences landed in between the billing period. Therefore, it meant we would have to pay for 2 months of the program when we only needed it for one. We were able to speak with their team and figured out a solution which was great. > > This is a great software\! My company loved it because we gave our attendees a personal experience as we logged in as ourselves. We were able to "say hi" to attendees while they were looking around the platform. This gave the attendees an "in-person" feel as if we saw them at an in-person conference. The analytics were great and we gained a lot of knowledge about our attendees and how we can improve our event for next time. ----- ### "ChatBot is hit or miss" — 3.0/5 > **Geverifieerde reviewer** | *9 juli 2025* | E-learning | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: ChatBot allows you to ask questions without waiting for a customer service representative. It is instant. > > **Minpunten**: I don't like how the ChatBot presents many drop down menus for a problem I may have. I want the ChatBot to be able to answer without me tailoring the responses for it. > > I am not a huge fan. Maybe once AI becomes better, I will enjoy using ChatBot more than talking to a person. ----- ### "CHATBOT Happy" — 4.0/5 > **Rachel** | *5 maart 2026* | Gezondheid, wellness en fitness | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients. > > **Minpunten**: I dont have complaints on it so far. We've been using it for a while and the benefits have been pretty good > > It is great because it is excellent at understanding natural language and providing instant responses, which is vital in our industry. ----- ### "Ai chat platform with Chatbot" — 4.0/5 > **Azizah** | *13 september 2022* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The chatbot is not too demanding to use. After establishing a few encounters, you'll be well on your way to executing many more. It's simple to get started training the bot, and looking back on old conversations can reveal any problems with the answer sequence and easy to fix the wrong sequence. > > **Minpunten**: The most glaring drawback of ChatBot is that it cannot deal with more complicated customer dissatisfaction scenarios, limiting its usefulness to website users with simple troubles only. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/166420/chatbot?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/166420/chatbot) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens