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Wat is Zoho One?

Zoho One bevat meer dan 40 applicaties met aanvullende mobiele apps, zodat je je hele bedrijf op één suite kunt runnen. Dit hier is het echte werk: Je krijgt uitgebreide zakelijke edities van de hele Zoho-suite. Dit betekent dat je klanten kunt bereiken, omzet kunt laten groeien, je boeken op orde kunt brengen en op productieve en collaboratieve manier kunt werken vanaf elk apparaat met één gebruikersnaam en wachtwoord.

Wie gebruikt Zoho One?

Grote bedrijven, middelgrote bedrijven, non-profitorganisaties, overheidsdiensten, kleine bedrijven.

Twijfels over Zoho One? Vergelijk met een populair alternatief

Zoho One

Zoho One

4,2 (115)
US$ 45,00
maand
Gratis versie
Gratis proefversie
39
Geen integraties gevonden
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4,1 (115)
3,7 (115)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
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US$ 25,00
maand
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194
26
4,0 (18.402)
4,0 (18.402)
4,1 (18.402)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Zoho One

Gemiddelde score

In totaal
4,2
Gebruiksgemak
3,8
Klantenservice
3,7
Functies
4,3
Prijs-kwaliteitverhouding
4,1

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Chad
Chad
CEO in VS
Geverifieerde LinkedIn-gebruiker
Design en ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

The Ultimate Choice for Small Businesses

5,0 5 jaar geleden

Opmerkingen: Zoho One has helped us stay on top of all the things that are important in our business. From managing customers and leads to staying on top of our finances. It has been very useful in streamlining a lot of the processes we had in our company and finding new and meaningful ways to improve upon them in both time and cost. For certain processes that we weren't really sure about how to do it right (like HR) - it made these things much easier for us and gave us a system to keep all our challenges in sight rather than being overwhelmed by them.

Pluspunten:

We have tried many, many, many programs in our history. Zoho One was the one that answered all of our problems. Imagine every single thing your business needs to operate and I'm pretty confident that Zoho One includes that. It has everything including a CRM, accounting, analytics, automated marketing, social management, HR, and even custom apps. And it does all of this extremely well. Even on the CRM side - you can customize it to your heart's content, including creating your own tables and interactions between them. All of this is great. If you are a micro-business, then you can handle a lot of normally complicated tasks and processes much easier in Zoho One. On the other hand, if you are a small or medium-sized business with many people controlling different aspects of your business - they can all collaborate and do their jobs here too. And the pricing? It is amazing. I was shocked when they announced this. We were subscribing to four or five of their products at a much higher rate per month. We were actually considering building our own system internally to save money and then they announced Zoho One. It gave us nearly everything in their catalog of programs - at a much lower rate than we were already paying. I mean the value is phenominal.

Minpunten:

The only complaint I have is that some of the programs don't talk to each other as well as I would like. For instance, their Connect program has a lot of features that work well with project management and job tasks. However, it wasn't possible to attach the data in our Kanban lists to data in our CRM. I think if they could fully open each app so that its data was interchangable with all other apps - that would take Zoho One to a whole different level.

Tim
Tim
Managing director in Hongkong
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Lots of Features, but takes some work to fully integrate

4,0 3 jaar geleden

Opmerkingen: I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense, inventory, CRM), however, the more I had to push the customisation of Zoho, the more barriers I found and cracks started to appear in their polished promises. I still believe that Zoho has a big offering for small businesses as long as they do not need customised process flows or integrations. I have decided to move my business away from using Zoho and have actually downgraded in functionality to another "business platform" provider on a lifetime deal. I will be fully evaluating Zoho for future clients as I have spent far too many weeks pushing out project deadlines due to poor inter-Zoho integrations.

Pluspunten:

A HUGE bang for the buck. Getting access to all Zoho apps for one value price is super appealing and great value. All the apps a business needs in a single platform Easy to administer User friendly screens (mostly)

Minpunten:

Apps are not as integrated as they could be. I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box). Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps. Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Meetings vs Zoom, Bookings vs Calendly, Campaigns vs Active Campaign). Their strong point is definitely CRM, Books, and Inventory, which are all very strong products. Support is hit and miss. I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a response. Sometimes I had to explain the issue several times before I got more than a canned response.

John
Owner / Operator in Canada
Mediaproductie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Do NOT use ZOHO!

1,0 vorig jaar

Opmerkingen: We recently made the COLOSSAL MISTAKE of signing up with Zoho One for our small business. (I highly recommend that you don't!) Long story short, the Zoho One and Zoho CRM software are full of bugs. It was advertised as an "all-in-one" business solution that "seamlessly" integrates with all your business needs (mail, CRM, finance, marketing, etc.) It doesn't! Furthermore, Zoho likes to advertise their "award-winning customer service", which they are abysmally far from providing. We spent more time troubleshooting than we did getting anything accomplished. We contacted Zoho countless times over a six month period, which was a futile and frustrating waste of time. As mentioned by other reviewers here, they take weeks to return a simple email and they never answer their phones. I can't speak for anyone else, but when I've got customers waiting, I can't delay my business operations for 6-7 days waiting for Zoho to get their act together, because my customers WILL and DID go elsewhere! To make matters worse, the Zoho Mail software was constantly sending messages from trusted and established clients listed in my database to either Junk or Trash folders, and some of those customers believed I was ignoring them, so again they went elsewhere. Zoho has cost us time, money, and energy.

Pluspunten:

Nothing at all! There was absolutely nothing useful about this software and I would strongly urge anyone considering it to think twice.

Minpunten:

Terrible customer service. The software is full of bugs. There's nothing "seamless" about it.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Fantastic value for money as a complete business OS

5,0 8 maanden geleden

Opmerkingen: Zoho One has been at the core of our business for quite some time due to the amount of capabilities the software suite has and the value it offers. Have experienced good customer support when needed also.

Pluspunten:

The amount of software included which covers so many different business tasks, the different pricing structures to suit all sized businesses, the value and efficiency in managing so much software in one place.

Minpunten:

Pricing has recently gone up however the value for money is still brilliant compared to the alternatives and there is constant software development and support available.

Vincent
C.E.O. in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Zoho One Daily User

4,0 3 jaar geleden

Opmerkingen: I'm very satisfied, I'm very technical and have a lot of skills so doing some of the stuff that most people are unable to do I can do for myself by a little bit of research and a little bit of time invested. Lots of reports, you can track almost anything that you do inside that database, which means you can track anything your employees do. Personally I'm not a spymaster and I really don't care to spend my time looking at what my employees are doing on a daily basis, but when there's a question I'll use it to verify what they've been up to. If you have the money, you can save yourself a lot of time, if you're technical you can do it yourself otherwise, you can work with your zoho one partner and they can make your entire environment do whatever magical thoughts you have come out of your head. Yeah there's some limitations some quirks but it's a really great platform so far.

Pluspunten:

Zoho One, is an overall enterprise platform gravitate in and around the CRM application first and foremost. We use it every single day. it's highly customizable, flexible integrations galore. We use the email templates quite frequently, that's a real timesaver. We’ve integrated RingCentral our VoIP phone system; with that you can click call any contact in your database. If you have any understanding of coding you can create whatever it is that you want, that said you also need the time to do it. if not you can use your zoho one partner or zoho one support. If you have the money you can work with a zoho partner and they will make your entire system cook eggs washing dishes and mop the floors. The functionality's available or just endless and it's only limited by your imagination. Zoho One support group does not have the intuition or business understanding on how you need to accomplish your tasks do not rely upon them to give you any kind of insight or guidance they can only answer specific questions that you ask them. if they don't know they will do the research and get back to you.

Minpunten:

I’d the cons with Zoho One there is a learning curve, but isn't that the case with anything that you engage? My impression at first was that this thing was ready to go the moment I turned it on… Oh no not the case. but if you give it time you'll figure out exactly what you need and you can get that addressed by support.

Software gevonden in