Salesforce.org Nonprofit Cloud

Non-Profit SalesForce

Opmerkingen: Positive for the most part, with some difficulty in initial implementation.

Pluspunten:

This software helps organize our donor and grantor database and helps monitor deadlines, scheduling follow-ups, measuring donation details, and more. We are pretty new to the system, but the customer support and training accelerators are very helpful.

Minpunten:

It is expensive and difficult to implement, especially if you are a new user. We were fortunate that we had staff experienced with the software and received grant money to implement it.

Salesforce for Non Profits

Pluspunten:

It does everything you need it to. It's very capable of using the most up-to-date technology available.

Minpunten:

It is difficult to manage. Requires a lot of staff time to keep up to date with the latest updates and ensure everything is working smoothly. There's also a lot of add ons which can making initial pricing difficult

Great Once You Get to Know It

Opmerkingen: If you know how to use it, it’s an amazing tool!

Pluspunten:

There is not a better product out there for keeping information on clients, participants, and donor information organized.

Minpunten:

It can take a long time for those new to the platform to feel comfortable using it.

Not Created with Nonprofits in Mind

Opmerkingen: We use Salesforce as our main CRM at my non-profit, mostly so that we can keep track of clients, donors, and volunteers all in one place. I mostly use it to track volunteer participation and hours and pull reports on donor and volunteer activity to include in grants and marketing materials.

Pluspunten:

Salesforce for Nonprofits does add some additional features that nonprofits are likely to need for donor and volunteer management, and it allows everything to be in one CRM (versus having volunteers, donors, and clients in separate databases)

Minpunten:

Salesforce for Nonprofits feels like it was a stretch for Salesforce. The way that Salesforce was built doesn't work well for many of the needs non-profits have, and Salesforce for Nonprofits is basically the same platform with just a few added features. It's clunky, and doing things like program management and pulling reports is not as easy as you'd expect given how it's described. Overall, it's clear that Salesforce kept it's sales mindset when building this software, rather than starting from the non-profit perspective.

Americorp Reading Partners Salesforce Review

Opmerkingen: I used Salesforce daily when I worked at a nonprofit. Salesforce allowed for me to track the number of students in my program and also their progress over their time in the program. These results were also available to other sites, allowing for comparison.

Pluspunten:

For the nonprofit I worked for, we had to track the progress of different students reading abilities. Salesforce allowed me to view these results in real time and in many different formats, which was very helpful to me.

Minpunten:

I did run into a bit of a learning curve with Salesforce because it is so complex.