Wat is NinjaOne?
NinjaOne is een toonaangevende uniforme oplossing voor IT-activiteiten die de manier waarop IT-teams werken vereenvoudigt. Met NinjaOne kunnen MSP's en IT-afdelingen al hun taken voor eindpuntbeheer automatiseren, beheren en verhelpen binnen één snel, modern en intuïtief platform, waardoor de efficiëntie van technici en gebruikerstevredenheid worden verbeterd. NinjaOne ondersteunt meer dan 6000 klanten over de hele wereld en staat consequent op de eerste plaats voor klantenondersteuning van wereldklasse. NinjaOne wordt erkend als de best beoordeelde software in zijn categorie.
Wie gebruikt NinjaOne?
Voor IT-professionals die onmiddellijke reactie op gebruikersproblemen nodig hebben en hun IT-omgevingen moeten beveiligen.
Waar kan NinjaOne worden geïmplementeerd?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
Video's en afbeeldingen van NinjaOne
Functies van NinjaOne
- Aanpasbare rapporten
- Activiteiten volgen
- Assets volgen
- Auditing van problemen
- Automatische patchcommando's
- Automatische scans
- Back-up en herstel
- Beheer van IT-assets
- Beheer van Service Level Agreements (SLA's)
- Beheer van problemen
- Beheer van supporttickets
- Bestanden delen
- Beveiligde gegevensopslag
- Compliance bijhouden
- Contract- en licentiebeheer
- Controle en beheer op afstand
- Diagnostische hulpmiddelen
- Endpoint protection
- IP-adressen controleren
- Integraties van derden
- Live chatten
- Netwerkbreed beheer
- Onbeheerde toegang
- Rapportage en analyse
- Realtime chatten
- Realtime controle
- Realtime meldingen
- Realtime rapportage
- Scannen op kwetsbaarheden
- Scherm delen
- Sessies opnemen
- Testen van beschikbaarheid
- Toegang en controle op afstand
- Voor MSP's
- Voor websites
- Waarschuwingen / Escalatie
- Witte lijst/zwarte lijst
Alternatieven voor NinjaOne
Reviews over NinjaOne
Well-rounded and easy to implement
We purchased Ninja to support our staff when everyone was sent home during the covid19 panic. It took mere hours to configure our instance and be ready to roll out to our users. My IT staff needed just one hour of training to get going on the software before they were able to locate the necessary features to provide excellent support using this tool
It's very much still being developed, and there are a few annoying ways that patching and scripting are set up that is unlike any other software I've used in the past. This had a learning curve, and eventually some limitations on how we implemented certain fixes for issues we encountered. Highly encourage to make full use of the trial period to make sure your needs are fully met by this platform.
Migrating to NinjaOne was the best choice for our firm
Opmerkingen: We use a majority of the functionnalities (monitoring, scripting, remote control, update management) on a daily basis, but still have the pleasant feeling of discovering new ways to deploy, retrieve information on the clients park and save time on time-consming tasks. On the human level, discussing with the NinjaONe team has always been a real pleasure, as they are accessible, from the commercial team to the back office team (support & expert team) . After more than a year and a half working with their tool and having regular exchanges with the NinjaOne team, I have never experienced the classic and destestable one way relationship : provider to client. I can truly say that the relationship with the NinjaOne team represents a real collaboration between two companies.
Compared to the RMM Platform we used for more than 4 years (which was a must in the market), I discovered with NinjaOne a complete tool bringing a real sense of modernity in this RMM sector. I'm still wondering how their team managed the difficult task of combinging a fully developed tool with and an interface easy to apprehend.
So many functionalities that it was sometimes frustrating for my team to figure out how to totally manage the tool.
Software per MSP
Opmerkingen: It has greatly simplified the work of technicians. It has improved all prevention work and especially the ability to handle multiple devices at once.
What is interesting is the ability to automate so many repetitive and tedious functions for an IT person. Centrally manage patches of windows and third-party software.
The thing that perhaps needs improvement is that when running tasks at set times there is no option to have an email arrive with the outcome of the task.
Overwogen alternatieven: SolarWinds Service Desk
Redenen om voor NinjaOne te kiezen: Because Ninjaone in my opinion handled the update patch better. Furthermore, the price includes a ticketing system
Overgestapt van: Datto RMM
Redenen om over te stappen op NinjaOne: Price, simplicity, functionality and product offer
RMM with not enough going on for it
Opmerkingen: None. We choose not to use this software as it didn't do what we wanted it to do.
I like the overall look of the user interface and it is quick and speedy. Installs quickly without much delay, provides good information about computer specs.
Hard to figure out how it works. Uninstall option simply didn't work. RMM software installs NOT in the system tray. Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none. User interface navigation is terrible. Was completely unable to figure out how scripting works. No native remote control. Not enough options. We have been using Kaseya for 5+ years and it is so much better and easier to use.
Huge bang for your buck!
Opmerkingen: We started with a demo that was great and then the setup was made as easy as possible. The price is outstanding, I really did expect to pay quite a bit more. I don't write a lot of raving software reviews, but I have to hand it to them.
It's really easy to use, and SO MANY ways to track what's going on behind the scenes.
It's not really a problem that's specific to NinjaOne, but this kind of product takes a while to set up.
Redenen om voor NinjaOne te kiezen: We wanted something that was all inclusive and designed to work together. We were able to save money and get a lot more information from their products than the multiple tools we were using before.
Redenen om over te stappen op NinjaOne: GoTo/Join were both more expensive and less responsive.