Xplor Education

XPlor has changed the way I manage my kids daycare account

Pluspunten:

Easy to manage There is menu options to apply holiday discount, check on health, report any issued and above all keep an eye on how my kid is doing at the center. We get regular feedback and communications via XPlor. An additonal benefit is to check-in and check-out my kid right from the convenience of mobile.

Minpunten:

The interface can be improved and made more interactive but that is not a burning issue as such. It is more of an add-on

Xplor review- Little Darlings II child care

Opmerkingen: fantastic product- has streamlined my admin work since making the switch.

Pluspunten:

so many things i love about this product. -our onboarding specialist, [SENSITIVE CONTENT], was incredible and went above and beyond -the support agents are always so professional, so kind and friendly. I sometimes ask a lot of a questions and they always have answers and never make me feel silly for asking. -it is very user friendly

Minpunten:

i sometimes struggle (and so do the parents) with reading the statements as fore mentioned. We charge two weeks in advance which makes it harder.

Don’t Buy!

Opmerkingen: This software is a joke. I swear every day I use this junk there is an issue. It seems I’m the only one using this software because I’m always told that none of these issues never come up. Scheduling zoom is horrible. You can schedule into the future. If it does it counts all the appointments for one day. The nutrition part is terrible. The workout builder sucks (takes way too much time to create) and the demo videos are done by amateurs. I can go on and on but most recently it didn’t spit out invoices or process payments for the month of February. It’s like everything stopped at the end of January. This is unacceptable because now I have bills that aren’t getting paid. The reporting is vague and lacks many features, and…just don’t buy this.

Minpunten:

I didn’t like anything about this software.

using Xplor software

Opmerkingen: Xplor has simplified my accounting process. The Xplor staff are wonderful and could not be more helpful. Parents do not have the same experience though and have described having to wait for 45minutes to have their calls answered.

Pluspunten:

The Xplor accounting system works extremely well for Tharawonga. If the Master Roll is right then accounts are correct and charges are made to parents and it is very easy.

Minpunten:

Parents find it hard to connect and book and sign Compliant Written Agreements. I have had parents that have been with us for two years that still haven't connected with the childcare subsidy. Sometimes, when I am inputting emergency contact details for a child, the addresses and contact details will auto-fill. This has caused confusion as the details entered may be wrong. I have also input addresses on parent profiles that disappear.

Xplor versus ??????

Opmerkingen: Ease of inking information
Not having have cupboards and files of papers

Pluspunten:

Xplor is easy to use Accounts and observation and planning are all under one program Can use multi media devices to use. Bit restricted to just the computer Can provide a snap shit and come back later and expand Parents have instant snap shots if there child day. Throughout the day

Minpunten:

For me it’s the distance. I’m in Western Australia and Its difficult to have a face to face chat and training Everything is done on line