Wie gebruikt deze software?

Consumer Internet businesses, Enterprise customers as well Small and Medium Business who are looking to proactively engage their users through the right channel, at the right time.

Gemiddelde scores

15 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.3 / 5
  • Klantenservice 5 / 5
  • Functies 4.3 / 5
  • Waar voor je geld 4.7 / 5

Productgegevens

  • Beginprijs US$ 749,00/maand
  • Gratis versie Ja
  • Gratis proefversie Ja
  • Implementatie Cloud, SaaS, Web
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • MoEngage
  • http://www.moengage.com/
  • Opgericht in 2014

Over MoEngage

MoEngage is an intelligent customer engagement platform, built for the mobile-first world. With AI-powered automation, optimization capabilities, and in-built analytics MoEngage enables hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, On-site messages, ad re-targeting, and SMS. Fortune 500 brands across 35+ countries use MoEngage to orchestrate their omnichannel campaigns. MoEngage has been recognised in 2019 Gartner's Magic Quadrant again.

Functies van MoEngage

  • Analyse
  • Communicatiebeheer
  • Communitybeheer
  • Contentsyndicatie
  • Gamification
  • Live chatten
  • Opzeggingenbeheer
  • Verzamelen van feedback
  • Video-inhoud
  • A/B-tests
  • Abonneebeheer
  • Afbeeldingenbibliotheek
  • Autoresponders
  • Beheer van mailinglijsten
  • Bestemmingspagina's en webformulieren
  • CAN SPAM-compliance
  • Door gebeurtenissen geactiveerde e-mail
  • Drip -campagnes
  • Dynamische inhoud
  • Klantenonderzoeken
  • Rapportage en analyse
  • Sjabloonbeheer
  • Voor mobiel geoptimaliseerde e-mails
  • WYSIWYG-e-maileditor
  • A/B-tests
  • Aanpasbare CTA's
  • Analyse/ROI volgen
  • Bestemmingspagina's en webformulieren
  • Drip -campagnes
  • Dynamische inhoud
  • Leadscoring
  • Sales Intelligence
  • Segmentering
  • Social marketing
  • Websitebezoekers bijhouden
  • Zoekmachinemarketing
  • A/B-tests
  • Cohortanalyse
  • Deïnstallaties bijhouden
  • Funnelanalyse
  • In-apps-gebeurtenissen bijhouden
  • Inkomsten bijhouden
  • Kanaaltoewijzing
  • Push-meldingen
  • Retenties bijhouden
  • A/B-tests
  • Analyse
  • Apparaattargeting
  • Campagnesegmentering
  • Contextgevoelige targeting
  • Geotargeting
  • Meldingen over vervaltijden en -datums
  • Mobiele meldingen
  • Planning van kennisgevingen
  • Visuele meldingen
  • Webmeldingen

De nuttigste reviews van MoEngage

Business treat!

Beoordeeld op 1-11-2018
Amey S.
Marketing Executive - Content
Entertainment, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
3 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I have been handling organic engagement activities. This includes planning, designing and execution of engagement notifications. Through Moengage's analytical insights, I can easily focus more on scaling my campaigns. This has eventually reduced my time which I usually spend planning the engagement activities.
The ready to use reporting structure is even amazing. Makes things easier for MIS Team.

Pluspunten: 1. Very user-friendly interface
2. Much convenient (Basis my experience with previous engagement tool)
3. Can send engagement campaigns to multiple platforms all in one go.
4. The reporting structure is very well designed. Had helped me a lot in terms of preparing engagement reports.
5. Analytics provides deep insights basis which the task of optimising campaigns, selecting segments becomes less hectic.

Minpunten: 1. Not at all mobile friendly.
2. Frequently takes time to load. (Homepage & even campaigns)

Thought leaders for cross-channel engagement

Beoordeeld op 29-11-2018
Stuart D.
Senior eCRM Manager
Horeca, 10.001+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We selected Moengage as the expertise they could provide in the digital sphere really drew us. Their product innovation is second to none - they aren't just players in notifications, they are thought leaders. Their support and knowledge they provide, from our client manager to the free webinars they provide to get the most of the tools, are second to none. We look forward to many more years working together and growing on the impressive results we've achieved to date.

Pluspunten: Personalisation is key in digital marketing and the level of depth of the technical capabilities the Moengage platform offers has been critical in our cross-channel activities. Instead of BAU, one-size-fits-all approach, you can really dig down into granular segmentation and this has been catalyst to such impressive commercial successes in our first year.

Minpunten: The tools are strong but the interface could use some development. It's not necessarily 'pretty' or too intuitive, and that's okay, because it works. But could use some improvements.

Messaging made right!

Beoordeeld op 12-12-2018
Geverifieerde reviewer
Product Manager
Computer- en netwerkbeveiliging, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
4/5
In totaal
3 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We are using MoEngage as single messaging platform for all of our products, to fill the gap of reaching user contextually, on time and convert them into our loyal user base. We have broad range of platforms and plan to experiment a lot around content, channel, etc to beat the indutry best of messaging. He have succeeded in the initial tests, got our benchmark and now want to go above and beyond in meeting our monetization and engagement goals.

Pluspunten: Many aspects - Reachability to various types of devices, support to all the platforms we need, basic Messaging and Analytics possibilities, A/B Test Messaging and many others. The team is awesome who diligently have been closing all the gaps we found in feature set. Their approach is very positive and the quality with time have been satisfactory. There are competitive products with more features, but MoEngage approach to start with MVP and pick up our priorities first, shows the commitment needed for long term relationship.

Minpunten: Few parts of the usage needs basic product Engineering understanding which is often lacking in Marketing. The solution should abstract such flows such that the campaign definition to product mapping is agnostic to campaigner's engineering knowledge.

Best tool for Marketing Automation

Beoordeeld op 20-11-2018
Saurabh P.
Business Analyst
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: The critical problem we had, while serving almost half-million active base in a day, was the segmentation. The proceeding problem involved serving the right content at right time. With Moengage in our application, we could do it in minutes. That's what Moengage became our saviour

Pluspunten: The custom delivery options that moengage has, enabled our team to personalise users and made our marketing omni channel.

Minpunten: While infusing into the system, several requirements of analytics were missing from the product. With regular feedback with the team, we received them but it took months.

super powerful, super simple

Beoordeeld op 7-12-2018
Gaurav M.
Head of Growth
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Its helping us grow our retention rate. Flows are helping improve stickiness and overall gains in LTV are clearly there.

Pluspunten: if you lead product, you can't not have Moengage in your arsenal. Its intuitively designed with only one user in mind - the product marketing guy. All your important metrics are right there, accurate and up-to-date. Flows and journeys are super easy to set up. Run all the A/B tests you like. Always up. Great team as well - they routinely conduct enormously informative webinars that grow your learning dramatically.

Minpunten: None noticed yet. Tough to find a flaw so far.

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