
isolved
Wat is isolved?
iSolved HCM is een toonaangevend bedrijf op het gebied van technologie voor het beheer van menselijk kapitaal, dat de belangrijkste personeelsfuncties samenbrengt in één robuust, gebruiksvriendelijk platform: iSolved. Loonlijst, HR, tijd en aanwezigheid, recruiting, onboarding, ACA-naleving en voordelenregistratie worden allemaal geleverd vanuit één applicatie, in de cloud, speciaal gebouwd voor kleine tot middelgrote werkgevers. Het heeft snel een marktaandeel bereikt met meer dan 3 miljoen medewerkers, en groeit nog altijd.
Wie gebruikt isolved?
Kleine tot middelgrote werkgevers
Twijfels over isolved?
Vergelijk met een populair alternatief

isolved
Reviews over isolved

Heidi E.
Multiple Features
Pluspunten:
- Forcasting PTO for current and upcoming year. Helps for planning vacations. - Preview Paycheck. Can see the potential breakdown of pay before pay day. - Multiple options for clocking in and lunch breaks.
Minpunten:
You can access the website via mobile or app but they don’t have all features available.
Talitha
Non-Profit Payroll Review
Opmerkingen: Overall, we enjoy using the software and it works for us. Our customer service reps are easy to work with and quick to respond to anything that can be taken care of at their level. The less timely responses are when questions/challenges have to go to higher levels of service.
Pluspunten:
It's easy to use and very user friendly. Our employees love the adaptive employee experience. This was a great leap into current technology for our organization. We went from our payroll and HR systems being separate to being able to combine them with iSolved. It has saved us a lot of time in many areas.
Minpunten:
There is a lack of communication to clients at some times. This has caused a couple of issues with our payroll submission or paying our employees. Occassionally, an update is completed that affects other things that we use and causes something to stop working correctly and cannot be fixed in a timely manner. The Multiple Worksite Reporting never matches our tax reports which causes more time consuming calculations to figure out the correct information.
Reactie isolved
2 weken geleden
Hello! Thank you for taking the time to write this thoughtful review of isolved. We appreciate you and your business! Please feel free to contact me at [email protected] should any issues arise in the future.
Patrick
Overwogen alternatieven:
Not for small business
Opmerkingen: They Lock you in a contract beware. If you need HR this is for you. As a start up this was way to expensive and was sold on all it could do. They spend tons of time setting you up so prepare on lots of onboarding. My major gripe is setting me up without a California tax ID. I sent my Fed ID thinking that was it not being a payroll -professional. They open my account did my payroll and accrued my taxes. Months later refunded my state tax saying there was a problem. After back and forth it was the tax ID and I was hit for 5k plus in penalty’s by the state. Their contract covers them so suck it up. After many emails and months I did get 1700. I had HR and didn’t need it as well didn’t find a benefit at all. I was charged a cancellation fee over 1K and forced to renew contract to extend it. If your a small business don’t make the mistake of this company.
Pluspunten:
None better payroll and more small business friendly
Minpunten:
Expensive not your best choice as a start up or restaurant
Reactie isolved
2 weken geleden
We apologize for what looks like miscommunication with you. Our tax manager would like to speak with you to discuss your items and your experience. Please feel free to contact me at [email protected] so we can connect you with them!
Tina
Good choice
Opmerkingen: Positive, we have enjoyed very pleasant and knowledgeable customer service. We can make an online appointment with our account manager, he can share his screen and either fix issues on the spot, show us how to do something or accelerate ongoing issues up the ladder.
Pluspunten:
The payroll processing and access for employees is what sold us. We can be confident that payroll is done correctly and precisely.
Minpunten:
Training, there was so much training up front that it became muddled. Also, too many different screens to access with different screens. As the main admin, I would like to toggle through general areas without signing in again. For some reason, it glitches often when trying to get into share and perform. Also, for Share and Perform, the training has really lacked. We were told we would have the option of a store at the beginning, then told that wouldn't open for a while, until we put it on the back-burner and are having a hard time restarting. Personnel changes and we need each person to receive adequate training.
Reactie isolved
2 maanden geleden
Tina, Thank you for taking the time to review our solution! We LOVE hearing that you often get the support you need. If you still require assistance with Share and Perform, or wish you could take a deeper dive, please contact your dedicated CSR and Team, and they can get you scheduled for additional support asap!
Michelle
Overwogen alternatieven:
iSolved is a good product, easy to use and they have great customer service.
Opmerkingen: Good experience
Pluspunten:
I like the customer service because they will take all the steps needed to help you.
Minpunten:
Some features are not yet in place, but they do take feedback and I do see things being implemented.