--- description: Ontdek de plus- en minpunten van Salesforce Platform en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [App development software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.nl/software/164356/app-cloud Pagina: 1 / 17\ Volgende: [Volgende pagina](https://www.capterra.nl/software/164356/app-cloud?page=2) > Bouw rond de klant met AI-aangedreven apps om geweldige ervaringen te creëren. > > Oordeel: score van **4.4/5** door 392 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Salesforce Platform? Met het cloudcomputingmodel voor meerdere gebruikers van Salesforce kan dit platform voldoen aan de behoeften van bedrijven van elke omvang, in elke sector. Klanten profiteren van een gedeeld hoofdraamwerk, met behoud van privacy. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 392 Reviews | | Gebruiksgemak | 4.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Salesforce - **Locatie**: San Francisco, VS - **Opgericht**: 2003 ## Commerciële context - **Beginprijs**: US$ 25,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Deens, Duits, Engels, Frans, Italiaans, Nederlands, Spaans, Zweeds - **Beschikbare landen**: Australië, België, Canada, China, Denemarken, Duitsland, Finland, Frankrijk, Ierland, India, Israël, Italië, Japan, Nederland, Noorwegen, Oostenrijk, Portugal, Saoedi-Arabië, Spanje, Verenigd Koninkrijk en 5 meer ## Functies - API - Automatisering van bedrijfsprocessen - Code development - Code editing - Controle van goedkeuringsbeheer - Dashboard - Databaseondersteuning - Documentbeheer - Foutopsporing - Gegevensbeheer - Gegevensbeveiliging - Gegevensmodellering - Geïntegreerde ontwikkelomgeving - Grafische gebruikersinterface - Implementatiebeheer - Integratiebeheer - Iteratiebeheer - No-code - Rapportage en analyse - Rapportage en statistieken - Samenwerkingstools - Slepen en neerzetten - Taakbeheer - Testen van compatibiliteit - Third-Party Integrations - Toegangsopties/machtigingen - Visueel modelleren - Voor ontwikkelaars - Waarschuwingen/Meldingen - Web- en mobiele apps ontwikkelen - Workflowbeheer - Workflowconfiguratie ## Integraties (10 in totaal) - Google Cloud - Marketo Sales Connect - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [App development software](https://www.capterra.nl/directory/30082/application-development/software) ## Gerelateerde categorieën - [App development software](https://www.capterra.nl/directory/30082/application-development/software) - [PaaS-software (Platform as a Service)](https://www.capterra.nl/directory/32376/platform-as-a-service/software) - [Software voor het maken van apps](https://www.capterra.nl/directory/32016/app-building/software) - [Workflow management systemen](https://www.capterra.nl/directory/30091/workflow-management/software) - [EMM-software (Enterprise Mobility Management)](https://www.capterra.nl/directory/30097/mobility/software) ## Alternatieven 1. [monday.com](https://www.capterra.nl/software/147657/monday-com) — 4.6/5 (5738 reviews) 2. [Jira](https://www.capterra.nl/software/19319/jira) — 4.4/5 (15336 reviews) 3. [Zapier](https://www.capterra.nl/software/130182/zapier) — 4.7/5 (3047 reviews) 4. [Asana](https://www.capterra.nl/software/120550/asana-pm) — 4.5/5 (13555 reviews) 5. [TaxDome](https://www.capterra.nl/software/186749/taxdome) — 4.7/5 (3591 reviews) ## Reviews ### "A Great Tool for Client Tracking and Retention" — 5.0/5 > **Brandon** | *8 juli 2025* | Automotive | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail. > > **Minpunten**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users. > > Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers. ----- ### "Salesforce is a solid CRM" — 5.0/5 > **Sarah** | *27 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams. > > **Minpunten**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations. > > It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done. ----- ### "Robust with a learning curve" — 3.0/5 > **Nathan** | *21 december 2024* | Management non-profit organisaties | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Very robust in its integrations and community > > **Minpunten**: Too complex for small business or in our case, non-profit > > Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. Once trained it was fairly straightforward to use. ----- ### "Powerful and Flexible, but Heavy to Manage" — 4.0/5 > **Gabriel** | *27 januari 2026* | Management non-profit organisaties | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: Salesforce is incredibly powerful and flexible. If you need a CRM that can scale with your organization, handle complex data relationships, and adapt to highly customized workflows, it’s hard to beat. The ecosystem is massive, integrations are strong, and once things are configured correctly, it can support very sophisticated reporting, automation, and segmentation across teams. From a marketing and communications perspective, Salesforce shines when it comes to data depth. When structured well, it enables meaningful insights into audiences, journeys, and long-term engagement that simpler tools just can’t provide. > > **Minpunten**: Salesforce is not intuitive, and it is not lightweight. The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists. Many tasks that feel like they should be simple require significant setup, technical knowledge, or ongoing maintenance. To get the most out of Salesforce, you need real investment—either in staff expertise, consultants, or both. Without that, it’s easy for the system to feel overwhelming, slow, or underutilized. The power is there, but it comes at the cost of time, complexity, and cognitive load. > > My overall experience with Salesforce has been mixed. It’s an incredibly powerful and flexible platform, but at the same time, it’s demanding. I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most capable CRM platforms available. ----- ### "Really Loved Using Salesforce" — 4.0/5 > **Tina** | *1 oktober 2025* | Management non-profit organisaties | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Salesforce was a great system to use in terms of having a customer data platform. We used it when we had a legacy system that originated in the 1980's, (yes, really) but were not yet ready to take the plunge to get a new AMS. What I loved about using salesforce was that we could see a lot of information about the customer in one place. The system was very easy to navigate. We were able to track customer activity without having to check back with the legacy system. We were also able to assist customers very easily with items such as account updates and reset. I didn't really have any complaints about using salesforce. > > **Minpunten**: One of the main reasons our service team used salesforce was to track customer contacts. The system was good about noting receipt of the contacts once an email was received. It was pretty instantaneous. What I didn't like, or probably had not learned, was how to integrate auto-assign by message types. Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen. > > Overall, I think Salesforce is a great system to use either as your AMS or CDP. The integration was smooth and straightforward. Training could be accomplished very easily and was mostly intuitive. You can't say this about a lot of systems. I also appreciated the amount of time our account rep spent with our group to ensure all of our training needs were met. I would definitely recommend this system to others or at least advise that it be one of your top runners for consideration of a new system. ----- Pagina: 1 / 17\ Volgende: [Volgende pagina](https://www.capterra.nl/software/164356/app-cloud?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/164356/app-cloud) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens