Lightning Platform

door Salesforce App Dev

Wie gebruikt Lightning Platform?

Met het cloudcomputingmodel voor meerdere gebruikers van Salesforce kan dit platform voldoen aan de behoeften van bedrijven van elke omvang, in elke sector. Klanten profiteren van een gedeeld hoofdraamwerk, met behoud van privacy.

Wat is Lightning Platform?

Met het Salesforce Lightning Platform kun je snel apps voor ondernemingen bouwen waarmee je medewerkers kunt verbinden, klanten kunt betrekken, prestaties kunt volgen en alles kunt integreren. Het Lightning Platform is een enkel, verenigd ecosysteem van tools en services, waaronder Force, Heroku Enterprise en Lightning, wat de snelste en gemakkelijkste manier is om het voortouw te nemen in de app-revolutie. Bouw zelfs Android-apps en iOS-apps.

Lightning Platform - Details

Salesforce App Dev

https://www.salesforce.com/products/platform/overview/

Lightning Platform - prijsoverzicht

Lightning Platform heeft geen gratis versie maar biedt wel een gratis proefperiode. Lightning Platform betaalde versie vanaf US$ 25,00/maand.


Beginprijs

US$ 25,00/maand

Gratis versie

Nee

Gratis proef

Ja

Lightning Platform deployment and support

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van Lightning Platform

  • Bronnenbeheer
  • Coderefactoring
  • Foutopsporing
  • Gegevensmodellering
  • Implementatiebeheer
  • No-code
  • Ontwikkeling van web-apps
  • Ontwikkeling voor mobiel
  • Rapportage en analyse
  • Samenwerkingstools
  • Softwareontwikkeling
  • Testen van compatibiliteit
  • Toegangsopties/machtigingen

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Reviews van Lightning Platform

Read all reviews

Overall rating

4,2/5

Average score

Gebruiksgemak 4
Klantenservice 3,9
Functies 4,2
Waar voor je geld 3,8

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Naveen G.
Founder/CEO
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 16-5-2018

"Flexible development platform on the cloud"

Opmerkingen: The Product is very powerful. It provides flexibility to build almost any kind of applications. Business users can build useful apps without taking help from developers. Extensive set of resources are available to build expertise on the platform. Also customers/partners are always available to answer to queries.

Pluspunten: Force.com platform (Lightning) is very powerful development platform on the browser. It can be used to build applications for any industry. The pricing is on per user per month basis. Many tools like Validation rules, Workflows, process builder are available for business users. These tools allow business users to build apps on the platform with fairly complex logic. For additional functionality, developers are needed. Developers can build more advanced features using Apex, Visualforce and Lightning Communities. Trailhead and developer account are free resources available to build expertise on the product. Excellent community of customers/partners is available to support queries.

Minpunten: Like any complex software there is a steep learning curve. Hiring developers in the US on the platform can be expensive. The license pricing may also be expensive for small businesses.

  • Bron van de reviewer 
  • Beoordeeld op 16-5-2018
Jorge m. S.
Tech Support
Computerhardware, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 13-10-2019

"Everything in one place"

Opmerkingen: Before lightning, we had 2 software, one for chat and email, another one where we create the cases and logs, now everything is in one place.

Pluspunten: Email, chat and logs platform in one place, you can chat with your customer, sent emails and reply, attach files in the logs (cases), this software have embedded the ScreenMeet software and works great, you can have remote connection.

Minpunten: In the start some bugs and errors, they were fixed couple months after.
Chat: no timer added yet, you don't know how long is the current chat.
If you have 2 chats, they are open in 2 tabs, if one customer close the chat, you don't know it until open the tab, should be great if there is an alarm or sound.

  • Bron van de reviewer 
  • Beoordeeld op 13-10-2019
Michael J.
Manager
51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    2 /5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 2-2-2018

"Powerful Once You Learn How to Use It (But Expensive)"

Pluspunten: Salesforce is the backbone of our company. It is tied into everything and used by every team. It is incredibly customizable and it seems they have a way to do almost anything you need. We use it for Sales, Support, Marketing, and product feature usage. We have it hooked into other apps and other saas products. This is the product that will scale with your business and can support a company at any stage of growth. There are a ton of integrations out of the box (on their salesforce exchange) and their APIs allow savvy developers to build custom integrations that aren't available.

Minpunten: When the company initially implemented it, they tried to "wing it" and it was a complete mess. You really need someone who knows what they are doing to setup, administer, and maintain the software. It is also expensive. We got grandfathered into some great pricing, but if we weren't, we're not sure we would be able to continue to use SFDC as we grow. SFDC also loves to gobble up other apps and brand them with the SFDC name. So they have become a jack of all trades - however, some of the things you can't do are surprising (just go check out their community page for all of the list of enhancements that haven't been implemented). For example, we use cases for our help desk, but there is a lot of functionality missing compared to a best in breed help desk software like ZenDesk. Support is terrible here by the way. They really push you toward self-service or community based service. You're lucky if you ever get a response.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 2-2-2018
Ashleigh H.
BDM
Administratie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    2 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 26-7-2020

"Fantastic for large organisations but expensive"

Opmerkingen: Great but too expensive for what we require. We've decided we'll be moving to an alternative supplier once our contract expires.

Pluspunten: It's great how robust the system is. It really helped us implement better support and sales processes within the business

Minpunten: Setup is extremely difficult, which is why they recommend you use a third party partner which is extremely expensive.

  • Bron van de reviewer 
  • Beoordeeld op 26-7-2020
Ignacio C.
Regional Sales Manager
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 6-12-2019

"Was not used to it at first, now I would not go back."

Opmerkingen: great way to navigate information. Account/Opportunity views are so much easier to view and edit. This was definitely a step in the right direction with the platform.

Pluspunten: Lightning view took Salesforce to a whole other Level. It is cleaner and sharper and over all a better easier way to navigate through the platform.

Minpunten: At first it was really hard to use because I was not used to it. I had been using the classic view for so long that this just didn't fit the way I worked. Once I was forced to use lighting and got used to it. I don't know why I was punishing myself using the other view

  • Bron van de reviewer 
  • Beoordeeld op 6-12-2019