--- description: Ontdek de plus- en minpunten van Podium en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Podium - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Reputatiemanagement software](/directory/30750/reputation-management/software) > [Podium](/software/164285/podium) # Podium Canonical: https://www.capterra.nl/software/164285/podium Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.capterra.nl/software/164285/podium?page=2) > Klanten zijn je beste vorm van marketing. Ontvang meer reviews en houd het gemakkelijk voor klanten met tekst vanaf één gecentraliseerd dashboard. > > Oordeel: score van **4.3/5** door 522 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Podium? Podium is perfect voor elk lokaal gericht bedrijf met 1 tot 10.000 locaties die afhankelijk zijn van een lokale online-vermelding om bedrijfsgroei te stimuleren of reviews proberen te beheren op meerdere plekken op het internet. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.3/5** | 522 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.9/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Podium - **Locatie**: Lehi, VS - **Opgericht**: 2014 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Verenigde Staten ## Functies - Aanpasbare formulieren - Aanpasbare sjablonen - Activiteitendashboard - Afsprakenbeheer - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Betaal- en kredietkaarten verwerken - Campagnebeheer - Campagneplanning - Chatten/messaging - Consumentgericht chatten in realtime - Contactenbeheer - Dashboard - Enquêtes en feedback - Factureren - Feedbackbeheer - For Medical Spas - Geautomatiseerde antwoorden - Gegevens importeren en exporteren - Gegevensverzameling via meerdere kanalen - Geplande berichtgeving - Herinneringen - Interactie bijhouden - Klantenbeheer - Klantgeschiedenis - Leads genereren - Leads vastleggen - Massa-sms - Meerdere betaalopties - Messaging in twee richtingen - Mobiele betalingen - Mobiele toegang - Naleving van HIPAA-richtlijnen - Offline formulier - PCI-naleving - Personalisatie van berichten - Preventie van betalingsfraude - Proactief chatten - Rapportage en statistieken - Reviewaanvraag - Reviewmelding - Reviews controleren - SEO-beheer - Sjabloonbeheer - Sms-berichten - Toezicht houden op klachten - Transcripten/chatgeschiedenis - Visuele analyse ... en 22 meer functies ## Integraties (120 in totaal) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... en 105 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Reputatiemanagement software](https://www.capterra.nl/directory/30750/reputation-management/software) ## Gerelateerde categorieën - [Reputatiemanagement software](https://www.capterra.nl/directory/30750/reputation-management/software) - [Review management software](https://www.capterra.nl/directory/31024/review-management/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Alternatieven 1. [Text Request](https://www.capterra.nl/software/167015/text-request) — 4.6/5 (1193 reviews) 2. [Twilio](https://www.capterra.nl/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 3. [Omnisend](https://www.capterra.nl/software/153508/omnisend) — 4.7/5 (836 reviews) 4. [Klaviyo](https://www.capterra.nl/software/156699/klaviyo) — 4.6/5 (524 reviews) 5. [Messente](https://www.capterra.nl/software/199059/messente) — 4.7/5 (84 reviews) ## Reviews ### "Love it but don't always love paying for it\!" — 5.0/5 > **Kevin** | *10 november 2020* | Vastgoed | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The ease of use is great, I love taking the conversation from the website to texting, and it's great for that. It also makes it pretty easy to request reviews, and so that is great. > > **Minpunten**: It feels really expensive to me. At this point I might be able to get similar functionality for significantly less money, but nonetheless, because we've made the investment in it and trained our team on it, I selfishly don't want to have to deplore another program and do another batch of training. > > Overall, it's really good. I'm a big fan of feeling valued as a customer, and I don't feel valued, I feel like a number. I rarely get check-ins from the company. On top of that, I think the ability to get reviews could be a little better. Our customers just don't really react when we ask them for the review. They are always willing, but then seem to have some difficulty completing the process. ----- ### "Interesting mesh of a review and communication service" — 4.0/5 > **Jennie** | *21 juli 2021* | Internet | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: -Chats with customers are through texts -Different sales agents can answer, and there is no limit to how many sales agents are allowed on 1 account > > **Minpunten**: -Does not integrate to our CRM tool (Hubspot) -Not really using the review portion of Podium -No automatic chatbot integration > > Originally, I was looking for a reputation management service, but turns out, that's our least used feature for Podium. Instead, we've really been using Podium as a communication tool for our loan officers and new leads. I like that everything is done through SMS and allows our LOs to call the lead right away. Our business is closed mainly through phone, so Podium works well for us. However, I don't recommend for all industries. ----- ### "Steer clear - you cannot get your information out\!" — 2.0/5 > **Cate** | *3 november 2024* | Marketing en reclame | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: It's very easy to use although the way that contacts are entered and default to being unsubscribed is weird and not very intuitive. > > **Minpunten**: You can NOT get your contacts out. The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts. > > Podium integrates with other systems, but only to bring contacts into Podium, it won't syncronise. After trying several ways, I spoke to support who were very hedgy and finally admitted that they account holders can request an export of their data and Podium review the requests "on a case-by-case basis". So you may or may not be able to get your data out, but only if you request it. I'm appalled. ----- ### "Podium use for office ;Made easy" — 5.0/5 > **Alondra** | *28 juli 2025* | Verzekeringen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: At our Agency we all have access to Podium letting us send messages to clients /saving their contact info and allowing us to communicate with them efficiently when we are unable to get a hold of them over a phone call or Via email. We all have access to see customer reviews and see any incoming information regarding the agency I work for. > > **Minpunten**: I have yet to come across something I dislike using Podium. I have worked in this industry for years and have never until now found something that helps all staff members be able to have access to all text messages being sent in and out with clients. > > Overall having this one number linked to all of our locations makes it easy for any one here to search a client and look at previous conversations , being able to pick up where the last employee left off also helpful to verify staff conversations with needed documents to match our Hawksoft notes and uploads. ----- ### "Professional customer messaging that feels personal." — 5.0/5 > **Ilayda** | *23 april 2025* | Kleding en mode | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Podium assisted us in being able to touch base with shoppers; very much on a personal level, particularly for reviews and text messaging. I love that I can respond to customer inquiries via SMS quickly, while not switching between platforms including sending reviews requests directly after making a sale while the luster of excitement is still there. > > **Minpunten**: It’s obviously designed with service businesses in mind, so some features that are common in retail, like inventory integration or product-oriented messaging aren’t exactly on point. We had to work around that a little bit to shape it to our flow. > > Within a matter of weeks of implementing Podium, we had doubled the amount of Google reviews for our store\! That also added more visibility for our brand, especially locally. It also allowed us to make up some missed sales by answering questions about fit or availability quickly over text, something email just doesn’t do. ----- Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.capterra.nl/software/164285/podium?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/164285/podium) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens