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Wat is GoTo Connect?

GoToConnect combineert de kracht en betrouwbaarheid van Jive's cloud VoIP-telefoonsystemen met de web-, audio- en videoconferenties van GoToMeeting in één eenvoudige, betrouwbare en flexibele oplossing. Gebruikers kunnen naadloos vergaderen, praten, chatten, sms'en en samenwerken via een webbrowser, desktopapplicatie of bureautelefoon. Voor slechts $ 19,95 per maand elimineert GoToConnect het gedoe en de kosten van het beheer van meerdere leveranciers van samenwerkingsoplossingen.

Wie gebruikt GoTo Connect?

De Hosted VoIP-service van Jive is geschikt voor bedrijven van elke omvang, van kleine verzekeringsmaatschappijen tot gigantische bedrijven. Organisaties (K-12, overheid, zakenwereld, hoger onderwijs) profiteren van deze eenvoudig te schalen oplossing.

GoTo Connect Software - 1
GoTo Connect Software - 2
GoTo Connect Software - 3
GoTo Connect Software - 4
GoTo Connect Software - 5

Twijfels over GoTo Connect? Vergelijk met een populair alternatief

GoTo Connect

GoTo Connect

4,5 (658)
US$ 27,00
maand
Gratis versie
Gratis proefversie
96
6
4,5 (658)
4,5 (658)
4,6 (658)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 61,00
maand
Gratis versie
Gratis proefversie
425
43
3,9 (805)
4,2 (805)
3,9 (805)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor GoTo Connect

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Marketingautomatisering
Online reserveren
CloudTalk
Functies met hoogste score
Callcenterbeheer
Oproepen opnemen
Oproepregistratie
Webex
Functies met hoogste score
Scherm delen
Tweewegs audio en video
Videovergaderen
RingCentral Contact Center
Functies met hoogste score
Controle van oproepen
Oproepen opnemen
Oproepregistratie
RingCentral MVP
Functies met hoogste score
Mobiele toegang
Oproepen routeren
VoIP-verbinding
TeamSupport
Functies met hoogste score
Interactie bijhouden
Ticketbeheer
Waarschuwingen/escalatie
Microsoft Teams
Functies met hoogste score
Realtime chatten
Scherm delen
Videovergaderen
Nextiva
Functies met hoogste score
Oproepen routeren
VoIP-verbinding
Voicemail
Cisco Jabber
Functies met hoogste score
Mobiele toegang
Scherm delen
Tweewegs audio en video

Reviews over GoTo Connect

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,5
Klantenservice
4,6
Functies
4,5
Prijs-kwaliteitverhouding
4,5

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Maria Alejandra
Maria Alejandra
Operation Supervisor in Colombia
Geverifieerde LinkedIn-gebruiker
Outsourcing/Offshoring, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

The best phone app

5,0 vorig jaar

Opmerkingen: Since I have been using the app, I have no problems communicating with my clients and candidates, making it easy to stay connected 100% of the time.

Pluspunten:

It is a friendly and easy-to-use application, which allows direct communication with people outside, and above all, it offers multiple forms of communication, from voice messages, text messages, or direct communication with people.

Minpunten:

that in order to access the purchase there is a lot of protocol and one must be contacted by a sales agent instead of being able to call to request the license purchase service.

Michael
President in VS
Publiceren, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Excellent VOIP Service!

5,0 4 jaar geleden

Opmerkingen: I did a lot of comparison shopping when selecting a VOIP provider for my business. There are a number of reputable companies out there and they all offer similar features. Jive edged out the competition in pricing, and since the feature set they offered was equally as robust as the competitors, I went with them and have not been disappointed. Our needs are basic, but it's really nice to know that as our needs expand, the infrastructure at Jive will easily accommodate our most detailed needs.

Pluspunten:

When our company moved away from a larger parent company, we had to find our own phone solution. We have offices spread across the country, so rather than use a cable-TV bundle or something similar, I knew a feature-filled VOIP service was a must. While others offer similar features, I needed a company that I could count on to hold my hand through the technical end of the setup because we are too small for our own IT department. Jive excelled in this area. Their excellent USA-based tech support helped get me up and running in no time flat. The transition from our old parent company's service to the new one we set up ourselves through Jive was seamless. If I had to choose one thing I liked most about my experience with Jive Voice, it is their technical support! Their service in both areas (support and actual uptime) has never let us down.

Minpunten:

I suppose you could say I'm tech "savvy", but I'm not an engineer. For someone like myself who had never set up a VOIP system before, it was a bit intimidating to sift through the online guides to figure out what gear we needed, how it should be configured, and that sort of thing. While much of this documentation did exist on their web site, a beginner's tutorial that was more comprehensive would have been appreciated. Nevertheless, as mentioned elsewhere in this review, their call-in technical support was extremely helpful in answering my newbie questions at all hours of the night. If I had any criticism at all, it might be that I would have liked a bit more thorough online documentation for a beginner. Something like a "setup wizard" might have been helpful, but calling their support line (even at 11pm in the evening) got me exactly what I needed, so I really have no serious complaints.

Michael
Owner in VS
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Manage Communications Better

4,0 2 maanden geleden Nieuw

Opmerkingen: GoTo Connect is good and it works without breaking the bank. I would tell someone else starting a business that they should look at Connect.

Pluspunten:

Connecting is better because we only need one service and it's all stored together. After I set it up I liked it. Not hard to use at all. Everything is right where you need and expect it to be. With a good internet provider and connection there are no quality or speed problems. Real time chat is important to us and lets us connect instantly from different places without the interruption of video or voice calls. We're often filming and can't talk on the phone. I don't have to pay a lot for Goto Connect so that makes me like it even more. I think they charge what it's worth.

Minpunten:

Sometimes getting help from customer support can be frustrating and hard. I don't always think they help the situation. If the internet connection is fuzzy then so are all of our communications. After it's restored it takes a while to catch up. But if you have a good provider there's no need to worry.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

It works, but not well, and it has such great potential.

3,0 4 jaar geleden

Opmerkingen: Jive allows us to have multiple company phone numbers and extensions without the need for landlines or phones. It allows employees to receive work calls on their personal cell phone, so they don't have to carry two phones to have a company number. Employees can make outgoing calls through the app without revealing their personal number to the recipient. The admin portal is pretty straightforward and easy to use, but also has tons of features. Overall, this product would be amazing if the app were faster and didn't crash all the time, and if calls made through the app were more reliable.

Pluspunten:

It's cheap. This provided a cost saving solution to our communications needs. It also allows us to assign phone numbers to employees' personal cell phones without using their personal data or phone usage. It can be used with or without landlines. Phone numbers and ring plans are easy to set up, and multiple phones can be rung at the same number.

Minpunten:

The app is slow and takes a long time to switch screens and load data. It crashes often, and nearly always experiences some type of error that requires me to wait for the app to respond or close the app. The crashes don't affect phone calls, but seem to only affect my ability to access data such as recent calls, contacts, etc. Even when it crashes, I still receive calls. Sometimes calls made or received through the app cut out like there is bad cell service, even when I'm connected to reliable, high speed wi-fi (50mbps). Because of this, I've chosen to switch my ring plan to have calls forwarded to my cell phone number, rather than receiving them on my cell phone through the Jive app. I have unlimited minutes, so it's not an issue. I only have to open the app to make an outgoing call, and only when I need the company number to appear on the recipient's caller ID rather than my personal number.

Alex
Systems Analysis in Canada
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Reliable VoIP Phone System

5,0 3 maanden geleden

Opmerkingen: Excellent. Started with a online demo, was then offered physical devices and the chance to setup and use the system before making a commitment. Once we signed up the implementation team was very thorough and clear with what they required from us and when. All mile stones where hit at (or before) the estimated time. The switch over and porting went smoothly and the switch over happened without fuss, which was huge for us as the last time we made a change to our phone system it involved me and another IT employee staying at work until after midnight attempting to get things running.

Pluspunten:

Feature rich phone system that provides everything our business needs and more to allow our employees to make and receive calls. The auto attendant has allowed us to free up our document control personals time for more important matters than answering phone calls. Hard phones and soft phones work together seamlessly and offer our employees options on how they would like to receive calls.

Minpunten:

The only negative I've experienced is that the SMS feature of the soft phones is unreliable. I've notice there is only about a 50% chance that any text message sent will be received. Particularly text verification (MFA) services don't seem to be received with the reliability that they would require.