Wie gebruikt Rise?

Rise ondersteunt Canadese bedrijven van elke omvang die tijd willen terugwinnen, geld willen besparen en de aandacht weer willen richten op wat echt belangrijk is: hun mensen.

Wat is Rise?

Verenig HR + secundaire arbeidsvoorwaarden + loonlijst in een vereenvoudigd, gepersonaliseerd, alles-in-één mensenplatform. Rise bespaart Canadese bedrijven tijd en geld en helpt de aandacht weer te richten op wat echt belangrijk is: mensen. Boek vandaag nog een live platformdemo.

Rise - Details

Rise

https://risepeople.com/

Opgericht in 2010

Rise - Prijsoverzicht

Rise heeft geen gratis versie en biedt geen gratis proefperiode.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Rise

HR-software
360-gradenfeedback
Aanstellen (van personeel)
Beheer van verlofuren
Beheer van voordelen
Payrollbeheer
Prestatiebeheer
Schadevergoedingsbeheer
Tijd- en aanwezigheidsbeheer
Volgen van sollicitanten
Werknemersdatabase
Werknemersprofielen
Wervingsbeheer
Zelfserviceportal

Reviews van Rise

5 van 71 reviews worden weergegeven

In totaal
3,9/5
Gebruiksgemak
4,1/5
Klantenservice
4,2/5
Functies
3,8/5
Waar voor je geld
4,1/5
Grace W.
Financial Analyst & Payroll
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 10-4-2018

"Ease to use it and it is all I need"

Opmerkingen: It is easy to process the payroll. Time saver.

Pluspunten: Export input to excel sheet. Import excel to the system. I can generate reports for all departments. The customize functions is very powerful.

Minpunten: Sometime the system is too slow. Especially on the rush hours, it is take time to go for next step. on the input sheet for search people, I would prefer more functions to search, for example, employee ID.

Antwoord van de leverancier

van Rise op 25-4-2018

Thank you for your feedback, Grace. We are glad to hear that you have been having a good experience with report generation and payroll processing.

Thank you for your suggestions on improving our search functionality. Your comments have been forwarded to our product team for consideration. If you have any more feedback that you would like to share, please do not hesitate to get in touch using the contact details below.

All the very best,

The Rise People Team
[email protected]
1-888-393-3483

  • Bron van de reviewer 
  • Beoordeeld op 10-4-2018
Geverifieerde reviewer
Director
Informatiediensten
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 10-4-2018

"Everything needed for payroll, stellar customer support"

Pluspunten: Customer support is far and away the best part of this software. If anything goes wrong they will fix it.

Minpunten: The main interface hasn't changed a lot since Paysavvy and is showing its age. When I sign in, automatically create the next payroll if it's due soon, rather than making me click "Create Next Payroll". When I add a new rule or click Save, don't force a refresh of the whole page, but persist as is. When I click Submit, skip the need to "View Results" and go straight to a summary report that has all of the information broken out. I always need the invoice data. Detecting statistical exceptions would be great. For example, I once accidentally entered all of employee's time for a pay period as both regular time and overtime. It would be nice for Rise to point out when an employee's hours are significantly different from their median. Web Service API access to the invoice data in particular is something I've wanted for a while. I have a script that scrapes this data and inserts into my accounting system, because it takes a long time to do by hand.

Antwoord van de leverancier

van Rise op 25-4-2018

Thank you for your feedback - these are great suggestions. Your feedback is being reviewed by our product team for consideration. If you would like information about our API or would like to discuss access to data, please feel free to reach out to us using the contact details below anytime and we would be happy to help.

All the very best,

The Rise People Team
[email protected]
1-888-393-3483

  • Bron van de reviewer 
  • Beoordeeld op 10-4-2018
Pam M.
Payroll & Benefits Administrator
Verzekeringen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 16-4-2018

"We've been using Rise for two years now. Overall the software is user friendly and easy to use."

Opmerkingen: I just answered this question in the survey!

Pluspunten: The adhoc payroll process is a breeze, and very user friendly. ROE's are very quick, we've had a few issues with the addresses that were populated into the ROE's, so check closely before finalizing them. Chat feature is wonderful, and the support staff behind the scenes are always willing to help with issues. Being able to resolve an issue via a chat is wonderful. The chat hours being extended beyond 8 - 5 would be great. Quite often payroll works after hours (especially on Friday), so running into a problem after hours does cause issues. I recently had a situation where I called and got the answering service, and was told I had to call back on Monday. The answering service did pass my message to someone, and I did in the end get a call. It would have been better if the answering service had told me that they would pass my message on to someone, with the hopes that they'd return my call before Monday.

Minpunten: We've made several recommendations to Rise regarding things that could make the system a bit more user friendly. The response we've received is that any change would effect every client. Most of the changes we've suggested would probably be 'pain points' for any client using the system. This was a bit disappointing, as GroupHEALTH is a very client focused business, and I felt that Rise was as well. We do anything we can to have a better client experience.

Antwoord van de leverancier

van Rise op 26-4-2018

Thank you for your feedback, Pam! It's great to hear that the adhoc payroll process is a breeze, ROEs very quick, and the support staff and chat service are helpful. As a result of your feedback, we've made some changes to our support process: if you receive our answering service after hours, they will inform you that they will pass your message on to us immediately if it is an urgent matter and we will address your concern outside of business hours.

We also appreciate your feedback on how to make Rise more user friendly. We take all product feedback from customers into consideration and include it when prioritizing new development and features, with our most commonly requested enhancements taking first priority. We look forward to continue working with you - thanks again for this feedback!

All the very best,

The Rise People Team
[email protected]
1-888-393-3483

  • Bron van de reviewer 
  • Beoordeeld op 16-4-2018
Scott M.
Chief Financial Officer
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-4-2020

"Review Of Rise Software"

Pluspunten: The process for biweekly payroll, T4s and ROEs are very easy to use. T4 reconciliations have always been a breeze and on the spot. The Rise People Team [email protected] and their toll free 1-888-393-3483 & chat box are convenient avenues to get help.

Minpunten: Our accounting software is Adagio, which is rather obscure, but predominant in the Non-Profit world. There is no integration to import payroll data directly in Adagio.

Antwoord van de leverancier

van Rise op 15-5-2020

We're glad to hear that the process for biweekly payroll, T4s and ROEs is easy to use. We have a journal entry utility that maps journal entry codes to payroll codes and creates an import file that you can import directly into your accounting software. Please contact us at [email protected] or 1-888-393-3483 and we will be pleased to help you. Thanks!

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-4-2020
Catherine G.
HR Director
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 18-4-2018

"RISE are incredibly customer focused. They spent a lot of time getting to know us and our needs."

Opmerkingen: It moved our manual processes to automated for absence tracking, employee file management and access which made we could focus internally on more strategic objectives and allowed us to provide improved customer service to our staff.

Pluspunten: Ease of interface for employees including employee photos. Ability to track all types of absence. Able to upload employee documents to their employee file which they can access online 24/7 access.

Minpunten: Some initial issues with Quebec set up in relation to payroll and benefits which involved our finance staff having to do a lot of work manually which was not anticipated. This has now been resolved.

Antwoord van de leverancier

van Rise op 26-4-2018

Thank you for your review, Catherine. We're so pleased to hear that Rise helped improve customer service to your staff and free up more of your time so you could focus more on strategic objectives. We also want to apologize for any issues related to the Quebec set up that may have caused you more manual work. We would very much appreciate any more feedback or comments you may have in future. Please feel free to reach out to us anytime using the contact details below.

All the very best,

The Rise People Team
[email protected]
1-888-393-3483

  • Bron van de reviewer 
  • Beoordeeld op 18-4-2018