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Wat is Rise?

Verenig HR + secundaire arbeidsvoorwaarden + loonlijst in een vereenvoudigd, gepersonaliseerd, alles-in-één mensenplatform. Rise bespaart Canadese bedrijven tijd en geld en helpt de aandacht weer te richten op wat echt belangrijk is: mensen. Boek vandaag nog een live platformdemo.

Wie gebruikt Rise?

Rise ondersteunt Canadese bedrijven van elke omvang die tijd willen terugwinnen, geld willen besparen en de aandacht weer willen richten op wat echt belangrijk is: hun mensen.

Rise Software - 1
Rise Software - 2
Rise Software - 3
Rise Software - 4
Rise Software - 5

Twijfels over Rise? Vergelijk met een populair alternatief

Rise

Rise

4,1 (130)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
40
Geen integraties gevonden
4,1 (130)
4,2 (130)
4,2 (130)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
100
31
4,3 (6.953)
4,2 (6.953)
4,2 (6.953)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Rise

Gemiddelde score

In totaal
4,1
Gebruiksgemak
4,1
Klantenservice
4,2
Functies
3,9
Prijs-kwaliteitverhouding
4,2

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Jenny
Jenny
President in Canada
Geverifieerde LinkedIn-gebruiker
Administratie
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent value, great responsive support with live chat, terrible interface

4,0 7 jaar geleden

Opmerkingen: Simplicity for small Canadian businesses running payroll.

Pluspunten:

The pricing of this product is great, they were offering free payroll for organizations with less than 10 employees at one point, but now it's something that has to be requested. Great value for the services provided and live chat support is convenient. I do recommend this software to minimize the complexity of payroll functions for small businesses.

Minpunten:

It is not intuitive to use. Setup is very manual, requiring the user to download pdfs, sign them and re-upload. It's not very friendly towards accountants as the client has to create their own account. Creating a payroll run requires multiple steps, and T4 submission is not automatic. One selling feature of this product was that it integrates with QuickBooks or Xero. There is no integration. There is one guy that can create an Excel macro who requires the exact details of your accounting system setup.

Reactie Rise

7 jaar geleden

Hi Jenny, Thank you for taking the time to provide us with this feedback. We're glad that you feel you are getting good value for the services provided and that you would recommend us to other small businesses. Your feedback on the product is valuable and helps us better understand your needs. We are reviewing our payroll software to help streamline the pay run process in future releases and we are also currently building integrations with Quickbooks and Xero. Please feel free to reach out to us anytime if you have more specific comments or suggestions. All the very best, The Rise People Team [email protected] 1-888-393-3483

Ashanul
HR Advisor in Canada
Human Resources, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

About rise

5,0 vorig jaar

Opmerkingen: Easy to use.

Pluspunten:

The payroll function is easy to use . And we can easily modify it in the payroll sheet.

Minpunten:

The HR function is a bit complicated—mostly the part of creating an employee profile.

Gail
VP Human Resources in Canada
Machine- en installatiebouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Evans

3,0 2 jaar geleden

Opmerkingen: It has been difficult, conflicting direction, changes and poor onboarding process, too many needs cannot be met. feels like the wrong platform for our custom business but I have to say Rise support staff and managers have gone over and above trying to support us. We acknowledge we have not been the perfect client and have issues as well, perhaps we are too needy for what rise can support

Pluspunten:

The people and support, try very hard to satisfy but unfortunately there are just too many issues that we need that cannot be accommodated.

Minpunten:

Platform is fractured , development support is good but actual development is poor, frequent loss of resources

Kelly
Controller in Canada
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great product for Canadian payroll, time tracking and schedule and HR integration

5,0 2 jaar geleden

Opmerkingen: We're super happy. We needed a more in-depoth, robust, integrated payroll and HR solution and this was perfect.

Pluspunten:

I like the scheduling and time tracking. We love the integration with Payroll. Saved SO much time as we were doing everything manually before.

Minpunten:

I find it a bit overwhelming when figuring out how to set everything up - and where to go to access certain information, as some is stored in the HR section and some is stored in the Payroll section.Improvements can definitely be made in the scheduling and time tracking module. For example, the ability for other employees to see other employees schedules within the app - for more transparent shift delegation, capacity planning, shift-swapping, etc.

Patrick
Regional Sales Manager in Canada
Levensmiddelen- en drankenindustrie, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Still getting going but good so far

4,0 vorig jaar

Opmerkingen: At this point I have a lot more to learn to customize my experience as a manager but I am enjoying what I have explored so far. I like seeing scheduling, time sheets, recruiting all in one place. Excited to see how we are going to utilize it even more in the future.

Pluspunten:

The onboarding process has been simple and straightforward. I like that the dashboard is intuitive and is customized for what your position is, only showing you the things that you have permissions for.

Minpunten:

Some of the language can be a touch ambiguous in what exactly they are asking for. Specifically I am talking about the scheduling page where it is asking for frequency and a couple other items. I noticed that I don't seem to get notifications for missed punches, which would be super useful. That being said, I haven't dug into my settings to see if there are options for this.

Eldon
President in Canada
Medische apparatuur, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Rise - Great for business, large or small

5,0 2 jaar geleden

Opmerkingen: The service is free and that is a great thing for small business. It is accurate and having all statutory deductions handled directly is a great assurance for compliance

Pluspunten:

The system is very easy to use. The Rise team is most responsive and offers the best in customer service. Automated reminders for payroll deadlines are very helpful for business small proprietors

Minpunten:

Great system. No issues worthy of mention.

Samantha
Operations Specialist in Canada
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great user experience

5,0 11 maanden geleden

Opmerkingen: As someone who has NEVER worked in HR and Finance, my onboarding specialist [sensitive content hidden] was amazing. She consistently checked in with me, all calls were recorded and sent to me within 24 hours. There is a lot of information to help if you have questions. [sensitive content hidden] never made me feel like I couldn't reach out to her with questions. It was the most consistent and easy onboarding I have been apart of.

Pluspunten:

Intuitive and Accessible. Great onboarding. Features well laid out and easy to navigate

Minpunten:

At this time, I am happy with everything we have signed up for. There are features that I would love to implement (eg. vacation tracking) but at this stage we are trying to keep costs down.

Caitlin
Payroll Administrator in Canada
Landbouw, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Rise Review

4,0 vorig jaar

Pluspunten:

It is a basic software that gets the job done

Minpunten:

It is not robust and cannot support a complex payroll

Jocelyn
Controller in Canada
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User Friendly

5,0 vorig jaar

Pluspunten:

User friendly and every concern was addressed on time.

Minpunten:

So far everything is ok, every concern was addressed timely

Alla
Accountant in VS
Entertainment, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

What I like about Rise

5,0 vorig jaar

Pluspunten:

The payroll is easy to use. Good customer service. Like the reminders I am getting, so never forget to process. Also, I can process it long enough before due date and it does not get posted until due date, so any changes can be made during that period.

Minpunten:

I did not experience any Cons. The product we use works well for our company.

Diana
Owner in Canada
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Rise is the best payroll software

5,0 2 jaar geleden

Opmerkingen: Everything is easy. People are friendly and helpful!

Pluspunten:

Ease to use. Unlike other payroll software, processing payroll thru Rise is easy and smooth. Nothing is tricky.

Minpunten:

when employee takes vacation, I wish the vacation hours are automatically deducted from the regular hours.

Michelle
Operations Manager in Canada
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great system that has everything

5,0 2 jaar geleden

Pluspunten:

It was so easy to implement and use and continues to update with new features.

Minpunten:

There are always quirks but Rise does a good job of fixing bugs and taking feedback for new features.

Sue
Administrator in Canada
Religieuze instellingen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Rise is worth your consideration

4,0 2 jaar geleden

Opmerkingen: Our experience with Rise hase been positive overall. Getting support via email or chat is sometimes frustrating but issues/difficulties are always addressed in a timely manner and followed up.

Pluspunten:

We use direct deposit payroll and have Rise pay our deduction payments to CRA.It is fairly straightforward to set up pension and benefit aspects of payroll.

Minpunten:

It would be worth your while to find someone with payroll experience when fiest setting up your payroll. Customer Support is helpful but you will need to understand some payroll specific language.

Rozelle
Senior Finance Manager in Canada
Rechtspraktijk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review of RISE

4,0 2 jaar geleden

Pluspunten:

The software is very user-friendly. Customer service responds fast and they are knowledgeable.

Minpunten:

Nothing that I can think off, to be honest I have not had a chance to fully explore the software outside of the features that I need.

Sonny
Director of Finance in Canada
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Rise Review

5,0 2 jaar geleden

Opmerkingen: Excellent, but at the first time Rise was hard to catch all functions.

Pluspunten:

Payroll Reports are excellent and easy to pull out.

Minpunten:

Payroll instructions are difficult to use for first time users.

Katrina
HR Generalist in Canada
Wijn en sterke drank, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Room for Improvement

3,0 3 jaar geleden

Opmerkingen: RISE has taken away alot of manual tracking and spreadsheets so it saves time for the HR team and managers with admin tasks. Employees are more in control of their information, and can make changes/requests very easily. The tech team seems to move a bit slow, and not sure if its due to lack of staff or a high number of service tickets, but it can be a bit frustrating waiting for a resolution for 7-15 business days.

Pluspunten:

I like that it is a whole program, meaning admins and employees can go to one spot to get information, and you do not have to deal with multiple platforms and programs. The KB articles are wonderful resources to use to solve problems/issues without having to send in a ticket. However there is still room for improvement, with the functionality of the the various modules speaking to each other. Also needs some simple fixes, like the calendar having a choose the date instead of scrolling month by month; but overall its a great program.

Minpunten:

The reporting feature within payroll is very complicated, hard to pull data that we need so we end up having to create our own reports. Some of the modules do not speak to each other; changing a start date doesnt flow over the compensation start dates, onboarding defaults to work email and phone number when should go to personal; calendars are tedious as you cant choose a date, but need to scroll month by month. Its definitely a work in progress with areas to improve quite easily.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Human Resources, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Steer clear of Rise

2,0 3 jaar geleden

Opmerkingen: We were brought on pre-pandemic and things at first were great! The onboarding, service and success teams were all fantastic. COVID hit, and they let go of all of their staff. It is impossible to get any kind of support or service from Rise. Which is compounded by the amount of errors that their system makes. BIG payroll errors. Government reporting errors. Vacation pay errors. We are embarrassed to be using this product because it reflects poorly on our brand to our employees. Do not buy Rise.

Pluspunten:

The benefits admin is fairly straightforward. This is the only decent feature of the system.

Minpunten:

Mistakes, no service, billing errors, government reporting errors, cannot get a hold of anyone.

Reactie Rise

3 jaar geleden

Thank you for taking the time to share your feedback. We're disappointed to hear you've had such a poor experience lately. We understand your frustrations with payroll errors and this should definitely not be the case. We would love the opportunity to make this right, please reach out to me [email protected] so I can followup directly.

Tina
HR Admin in Canada
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best cheap option

3,0 2 jaar geleden

Opmerkingen: Support has always been lacking here it can take days to get a response and payroll is time sensitive. I wish they had a call center or live chat available during business hours. This year the system made an error in my pay cycle dates and it got messed up no one at Rise was here to help i had to reach out several times because i had over laps of pay dates on employees pay stubs my dates didnt match up it was a mess. I got very basic email on how to fix it all MYSELF this was a Rise issue not mine i was shocked no one would help fix this. I also made a comment how this would then effect ROE's and possibly T4's throughout the year and it did. All ROE's were incorrect and again took days for Rise to respond how to fix this and it was again left to me to fix their error.

Pluspunten:

This is the best cheap payroll service on the market. Running payroll is simple if everything is set up properly. On boarding employees is simple

Minpunten:

Support is not great can take days to hear back from support and when its regarding payroll time is of the essence. Running any type of off cycle payroll is extremely painful and never turns out right, taxes are always wrong and way to high. Having salary and hourly paid employees i have to have two different companies and have to run two payrolls each run would be nice if it was all in one payroll run.

Mike
Controller in Canada
Vermogensbeheer, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

They had potential, but proved to be very poor at what they claim to be great at

1,0 7 jaar geleden

Opmerkingen: I didn't, I only received more costs.

Pluspunten:

I like the platform, it was easy to use and very convenient from anywhere I happened to be. Making changes to payroll on the fly was fairly easy and having support there gave the appearance of having a professional helping along the way.

Minpunten:

The biggest complaint I have with Rise is that the software itself worked great, but the team behind the software is unfortunately incompetent. There are plenty of staff available to help, but none have the correct training or experience to actually help employers make decisions. On top of that when a mistake is made on their end they do not take ownership of it because "a company this size is unable to absorb a loss like that" is what I was told by the CEO. The blunders made by Rise ended up costing my company a five figure fine with CRA because they were not able to follow properly sent instructions on their intake forms. I have no problems with a smaller company needing to make mistakes in order to learn, but unless you're willing to own those mistakes, learn from them and then improve your systems you will never be sure you do not fall into those same mistakes again. Ultimately we left Rise as staying with a company that treats their clients poorly does not make sense. The costs may be higher with other larger companies, but I can assure you it is money well spent, avoid Rise at all costs.

Reactie Rise

6 jaar geleden

Thank you for your candor in your review of Rise. We're glad that you liked the platform and found it very convenient to use. To clarify, we've ensured that our client service team is PCP certified in order to provide the best possible payroll support to our clients. Unfortunately the review below is not an accurate reflection of the situation. The mistake was not made on our end and we made every effort to ensure that we provided the best support possible throughout this process. We value you as a client and would have very much liked the opportunity to continue our service for you.

Grace
Grace
Financial Analyst & Payroll in Canada
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ease to use it and it is all I need

5,0 7 jaar geleden

Opmerkingen: It is easy to process the payroll. Time saver.

Pluspunten:

Export input to excel sheet. Import excel to the system. I can generate reports for all departments. The customize functions is very powerful.

Minpunten:

Sometime the system is too slow. Especially on the rush hours, it is take time to go for next step. on the input sheet for search people, I would prefer more functions to search, for example, employee ID.

Reactie Rise

7 jaar geleden

Thank you for your feedback, Grace. We are glad to hear that you have been having a good experience with report generation and payroll processing. Thank you for your suggestions on improving our search functionality. Your comments have been forwarded to our product team for consideration. If you have any more feedback that you would like to share, please do not hesitate to get in touch using the contact details below. All the very best, The Rise People Team [email protected] 1-888-393-3483

Kelly
Kelly
Owner in Canada
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The product and service are top notch. An integral tool in my cloud-based bookkeeping business

5,0 7 jaar geleden

Pluspunten:

The service - immediate, responsive and very helpful Set up options - I had help moving my initial clients from other software programs and Rise made the process really easy The day to day usefulness - I find Rise so much simpler to use than any other cloud-based options I have tried. If I need to make changes, I feel confident knowing I can do most of them myself and if not the support will be there for me Big Win - Rise is located on the West Coast which gives me and my clients with weekend cutoffs almost another whole day to get our info entered into the system

Minpunten:

The only con I can think of is that there is no direct syncing to my Xero accounting software. I am hoping this is coming soon though!

Reactie Rise

7 jaar geleden

Thank you for your feedback, Kelly! We are glad to hear that you have had a great experience with Rise. We are currently working on an integration with Xero accounting software and hope to release it this summer. Stay tuned for more updates! All the very best, The Rise People Team [email protected] 1-888-393-3483

Gabriel
Director of Finance and Administration in Canada
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Really easy to use payroll system with extremely flexible reporting

5,0 7 jaar geleden

Opmerkingen: Reports that work for our workflows and needs. Time for payroll, cost and ease of use has been substantially reduced.

Pluspunten:

The user interface is really easy to read and interact with. The ability to create custom fields and create extremely customized reports that can easily be exported to excel is any accountant's dream. Customer service is good, with a chat feature on any page. Relatively affordable

Minpunten:

Reporting engine is a little slow with slow load times. They are working on a direct integration with NetSuite for years now, still waiting for this feature.

Reactie Rise

7 jaar geleden

Hi Gabriel, Thank you so much for the wonderful review! We're so happy to hear you love Rise and that you find it easy to use. It's great to hear your feedback about NetSuite and the reporting engine's load time. We will be sure to raise your concerns with our development team. The fact that you said, "The ability to create custom fields and create extremely customized reports that can easily be exported to excel is any accountant's dream" is our dream come true, so thanks so much for that! We can't wait to continue rolling out new and improved features for you and our other clients. If you have any questions at all, please feel free to get in touch with our Client Services Team at [email protected]. All the very best, The Rise People Team

Andrea
Talent Specialist in Canada
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great to begin with but diminished quickly given the frustrations listed below.

2,0 7 jaar geleden

Opmerkingen: Payroll and time-off integration has been quite helpful.

Pluspunten:

- Payroll and time-off are integrated; - Affordable for small orgs; - Reports on birthdays and anniversaries are quite useful.

Minpunten:

- Error in calculating carry-over days both years that I've managed the platform which resulted in manual recalculations and adjustments; - When running reports, employees who are no longer at the org are included; - Period of time (less frequent now) where the platform constantly ran error messages that prevented some team members from logging in and being able to use the platform; - Would be great if the time-off calendar integrated with Google Calendar.

Reactie Rise

7 jaar geleden

Thank you for your feedback, Andrea. We appreciate your comments on some of the challenges you have experienced with our system and have shared your feedback with our product team for review. The issue regarding error messages is something that we will continue to improve upon - thank you for pointing this out and we apologize for the inconvenience this caused. Also, the Time Off calendar is already integrated with Google Calendar. You can learn more about this feature in our knowledge base here: https://support.risepeople.com/article/536-how-to-sync-your-time-off-calendar-with-google-calendar-and-ical Please feel free to contact us using the contact details below if we can be of any further assistance to you. All the very best, The Rise People Team [email protected] 1-888-393-3483

Elena
HR Manager in Canada
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Rise is dependable, user friendly and very effective for our business.

5,0 7 jaar geleden

Pluspunten:

The features are user friendly and adaptable to our business. The customer service is also impeccable, any question or issue we may encounter is addressed immediately and an effective solution is found.

Minpunten:

Nothing comes to mind about what we like the least, so far since we implemented the software it has exceeded expectations.

Reactie Rise

7 jaar geleden

Thank you, Elena! We are so glad that you found Rise to be user friendly and dependable for your business. It's great to hear that our customer service is impeccable. We hope that we can continue to provide great service to you in future. Thanks again! All the very best, The Rise People Team [email protected] 1-888-393-3483

Pauline
Business Owner in Canada
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I love the emailing of pay statements and T Slips!

5,0 7 jaar geleden

Opmerkingen: Easy of use, can be done anywhere and the email of the pay statements. The payroll is great for any size company, big or small.

Pluspunten:

The software is accessible from any device you use, it's easy to use and I love the emailing of pay statements and t slips. I also like the ease of the payroll input screen, adding or changing employees, etc.

Minpunten:

I don't really have any cons other than the reports as they can be difficult to create. I also find it frustrating at times if Rise does not communicate software changes that affect the user but that isn't often.

Reactie Rise

7 jaar geleden

Thank you for your review, Pauline. We're delighted to hear that you've found our software to be easy and accessible to use. We appreciate your feedback on how we can improve with our reporting feature and with our communication of software updates. Should you have other recommendations for us, please feel free to connect with our client service team through the contact information provided below. All the very best, The Rise People Team [email protected] 1-888-393-3483