Crazy Egg

Crazy Egg

door Crazy Egg

Wie gebruikt Crazy Egg?

300.000 unieke gebruikssituaties. Marketing- en productteams (rijke visuele context die eenvoudig te delen is). Leidinggevenden (snelle, nauwkeurige analyse), bedrijven uit het MKB (die hulp nodig hebben bij het vertalen van Google Analytics.)

Wat is Crazy Egg?

Heatmaps, gebruikersopnames en A/B-testen. 300.000 klanten.

Heatmaps laten je zien hoe klanten scrollen, klikken, betrokken zijn en jouw website of toepassing ervaren. Met behulp van filters kun je specifieke klantsegmenten en gebruikssituaties begrijpen.

Gebruikersopnames helpen je om individuele gebruikerstrajecten te volgen via je website of toepassing. Je kunt opnames ordenen in afspeellijsten om snel patronen te identificeren.

De functies A/B-testen en bewerken helpen je om wat je hebt geleerd te vertalen naar experimenten om de UX te verbeteren.

Crazy Egg - Details

Crazy Egg

https://www.crazyegg.com

Opgericht in 2006

Crazy Egg - Prijsoverzicht

Crazy Egg heeft een gratis versie en biedt een gratis proefperiode. Crazy Egg betaalde versie vanaf US$ 29,00/maand.

Beginprijs

US$ 29,00/maand

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Crazy Egg

AB-testing tools
Bestemmingspagina's en webformulieren
Campagnesegmentering
Doelgroeptargeting
Enquêtes
Funnelanalyse
Heatmaps
Multivariaat testen
Planning van tests
Split run tests
Statistische relevantie-analyse
Visuele editor
Dashboard
Dynamische kaarten
Elementanalyse
Insluitbare kaarten
Personal mapping
Radiale kaarten
Territoriale kaarten
Voor de wetenschap
Voor verkoop
Websiteanalyse
A/B-tests
Campaign tracking
Customer journey mapping
Dashboard
Kanaaltoewijzing
Meetwaarden voor sociale media
Predictieve analyse
Prestatiemeetwaarden
ROI bijhouden
Websiteanalyse
Campagnebehee
Conversies bijhouden
Doelstellingen bijhouden
Gebruikersinteractie bijhouden
Meerdere sites beheren
Paginaweergaven bijhouden
Referentiebron bijhouden
Tijd op site bijhouden
Trefwoorden bijhouden
Zoeken naar sites bijhouden
Concurrentenanalyse
Contentbeheer
Koppelingsbeheer
Prestatiemeetwaarden
Tools voor onderzoek naar trefwoorden
Waarschuwingen voor probleemgebieden

Reviews van Crazy Egg

5 van 64 reviews worden weergegeven

In totaal
4,5/5
Gebruiksgemak
4,5/5
Klantenservice
4,1/5
Functies
4,4/5
Waar voor je geld
4,1/5
Joshua T.
Digital Marketing Specialist
Internet, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 4-5-2019

"Crazy Egg nails user experiance"

Opmerkingen: Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Pluspunten: The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Minpunten: There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

  • Bron van de reviewer 
  • Beoordeeld op 4-5-2019
Geverifieerde reviewer
Owner
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 6-5-2020

"Premium Heatmapping and A/B Testing"

Pluspunten: Excellent heatmapping and A/B testing. When benchmarked against Hotjar & Optimizely, Crazy Egg won out.

Minpunten: Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. We would even pay 10% more for monthly billing, vs annual pre-pay.

Antwoord van de leverancier

van Crazy Egg op 7-5-2020

Hi,

Thanks for taking the time to leave a review.

Really great to hear that our heatmapping and A/B Testing is able to help out! As for billing, we're flexible and happy to see what we can do to accommodate your needs. Feel free to shoot our customer support team an email.

Thank you!

  • Bron van de reviewer 
  • Beoordeeld op 6-5-2020
Nathan S.
Owner
Publiceren, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    2/10
  • Bron van de reviewer 
  • Beoordeeld op 16-2-2019

"It works..."

Pluspunten: Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Minpunten: Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

Antwoord van de leverancier

van Crazy Egg op 20-2-2019

Hello Nathan!

Thanks for the feedback. We're confused by the commentary though which say:
1) We have much more than heatmapping. Actually, our toolset is quite robust and competitive with 5 different maps (heat, scroll, attention, list, overlay), User Recordings, A/B Testing (one of the only tools on the market with both maps and A/B Testing), and a WYSIWYG Editor.
2) Limited Visualizations. Our entire product is built on visualizations. We also go a step further than just onsite visualizations based on how we let you review and visualize different audience sources and referrers.

This feels like quite a disconnect from our current offering. Would love to connect with you and understand why your experience with the product is so different from what we offer. It has to be a messaging or communication gap on our side which is why I'm eager to connect and learn more. Thanks for taking the time to write and share this!

  • Bron van de reviewer 
  • Beoordeeld op 16-2-2019
Andrew M.
Marketing Technologist
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 17-3-2020

"Great product but better for the price for a small-mid sized business"

Opmerkingen: Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Pluspunten: Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Minpunten: I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

  • Bron van de reviewer 
  • Beoordeeld op 17-3-2020
Greg D.
Owner
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8-2-2018

"Crazy Egg Shows Me What's Hot On My Website!"

Opmerkingen: I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.

Pluspunten: What I like most about Crazy Egg is that it offers me clear information about how people use my sight. It's one thing to design a site based upon how you think people will use it or even how they use others like it. It's another thing all together to know exactly how they use it, so you can constantly improve it. By giving me a heat map of my users' experiences, Crazy Egg makes it possible to see which elements of my site are working and which ones need improvement. At a glance, I can see which buttons get clicked the most, how far the average person scrolls down the page, and the order in which people read my content. That's valuable stuff! Crazy Egg goes a step further, though. It provides recordings of real visits from people, so I can watch as they tour my site. This let's me see the traffic pattern that potential customers are taking around my pages. By looking at how visitors tour my site, I can begin to notice patterns in their behavior and make sure that I'm always delivering what they want where they want it. As if all this wasn't enough, Crazy Egg also offers the ability to A/B Split test my pages. Now, there are lot of applications that will split test things, but I've not found one that does it as reliably and as thoroughly as Crazy Egg. The data it provides makes split testing quick and simple.

Minpunten: Honestly, there's not much to dislike with Crazy Egg. It's a specialized tool for a specific job which means that it will be one of many such tools in your tech stack. And even though it has affordable price points, it's still one more thing you have to pay for. that's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does. Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

  • Bron van de reviewer 
  • Beoordeeld op 8-2-2018