GoTo Meeting

Good solution for online meetings and presentation

Opmerkingen: I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pluspunten:

I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Minpunten:

I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

GoToMeeting isn’t great, but it isn’t bad either

Opmerkingen: Overall it does exactly what I need it to do, but I’m really comparing it to WebEx. With WebEx, I could record meetings, create meetings through Outlook, and it had SSO enabled. GoToMeeting seems like a step backwards, but it still gets the job done. Just a little more tedious in my opinion.

Pluspunten:

I like that it allows me to hold conference calls and screen share. Really, that’s all I need it to do. I do a lot of demos and walkthroughs with clients and customers, so GoToMeeting is critical for my success. It also allows my customer to share their screen so I can see what errors or issues they’re having on their end. It really helps with the show-don’t-tell aspect of my job. I also like that my PIN never changed. It was a little on the long side, but after a week or so, I had it memorized. Made opening meetings really fast.

Minpunten:

I’m realizing the things I like least about GoToMeeting may be on our configuration side. For example, we don’t have single sign-on (SSO), so anytime I need to open GoToMeeting, I need to log into my account. That gets a little annoying. It also doesn’t integrate with Outlook, which is also annoying. I have to go into GoToMeeting, copy my meeting information, and then paste it back into an Outlook appointment. Just a lot of needless steps. But this could just be on my side - something that we could configure if we wanted to. And I don’t have the ability to record meetings, which may be a licensing issue or configuration issue. Either way, I don’t like it.

The best remote app

Opmerkingen: Overall its an awesone experience. We like the product, even we can get on the call with customer just by sharing the weblink and can share the screen in seconds. Even customers are also very satisfied with our remote sessions

Pluspunten:

The best we like about this is its remote sharing session. We can take control of the customer's system and fix their database. Even we can switch on the video call and then we can have everyone on the same page.Its a great app for team connect and web conference

Minpunten:

There is nothing which is dislike. Only thing which i want GTM team to improve is so put control access on web link which is missing. Customer has to download the app if we from tech support wants to take control of customers system

Missing Leading

Pluspunten:

Our business need a tool free number and wanted a professional voice over. We selected for the ease but they haunted us with the payment. I was told one thing and received something different. We were told that our bill would be $50 per month to have it be $64 per month plus all there add on. DONT USE!!

GoTo Meeting is absolutely incredible but just a little too expensive

Opmerkingen: My overall experience was amazing I would have been more than happy to stay with them much longer if we didn't receive three different price hikes within a 6-month period

Pluspunten:

GoTo meeting had all the features and functions you could ever need. If it didn't have one of those features or functions you could easily integrate one of their third-party applications entering Central which gave you even more access to what you can do with the RingCentral platform.

Minpunten:

The only con I have and the reason we had to leave go to was the price. We could not afford the ongoing price hikes we continued to receive