EasyWebinar

Outstanding Customer Service

Opmerkingen: I had problems integrating Mailchimp with Easy Webinar, and the team at Easy Webinar did everything possible to fix the issues I was having. They went above and beyond by logging into my Mailchimp account to inspect and correct the mistakes that I had made. Thank you all for doing the most for your customers!

Pluspunten:

Not only is Easy Webinar very easy to use, it also simplifies the process of building out landing pages for your events. The thing I like most about using Easy Webinar is their outstanding customer service support.

Minpunten:

I have no complaints about the software.

Great support team

Opmerkingen: I recently had an issue with one of my pages, and [sensitive content hidden] from the support team resolved it very quickly. I’m always very pleased with how promptly the support team responds.

Pluspunten:

The support team is very helpful and the app works very well

Minpunten:

I think the design of the pages could be improved, as it’s not always intuitive to work with.

Hoped for better

Pluspunten:

There were a lot of instruction videos which made set up pretty easy. It was nice to have the option to send reminders from EasyWebinar to registrants. I do like the automation feature.

Minpunten:

I found it frustrating that I couldn't add a Google Slide presentation without converting it to a PowerPoint format and there was no place to have the notes while going along with the presentation. I would have liked to see the results on the emails that were sent out to see the open and click through rates so I could adjust as needed. I would have liked clearer instructions on connecting Easy Webinar to CRM such as Active Campaign. It was very convuluted and didn't work at all. During the webinar presentations, I kept getting messages saying my internet was unstable and it even kicked me off at one point while I was live with attendees, even though I was five inches away from my router and was plugged in with stable internet on my end. Tech support was unable to assist with this issue. Also during my presentation, I switch back from having the camera view to screen sharing, when I switched to the camera view, my presentation disappeared and I had to reload it, scroll to find the right slide which was very cumbersome. I would have liked to have an option to switch back and forth between the two views seemlessly. I will be looking for a better platform to use for both my live and automated webinars, there were too many issues during the live presentations.

Brilliant Customer Service Support by [sensitive content hidden]

Opmerkingen: Good.
appreciative of the customer support I was given by [sensitive content hidden]. Often tech companies are hard to reach and processes are complicated to follow. I was appreciative to have [sensitive content hidden] walk me through any and all questions I had and even provide assistance during the event on a weekend.

Pluspunten:

The assistance/customer support I received from [sensitive content hidden] helped in leaps and bounds to ensure the day went smoothly and that my client was at ease for any and all questions they had regarding the day, the set up and the platform. [sensitive content hidden] managed to explain things incredibly well to me and also ensured he was able to assist me where possible. A massive thank you to him for providing that level of comfort for an often stressful time when launching an online event.

Minpunten:

Only being able to contact people at certain working hours

Great and timely individualized customer service

Opmerkingen: Great- [sensitive content hidden] was great and had awesome communication. He kept me posted along the way and saw to it that my issue was fixed even though it was tricky and complicated and required special coding

Pluspunten:

I had an issue with my embeddable widget on Showit. [sensitive content hidden] was timely and had great communication and saw to it that the team personally fixed my issue by changing the code.

Minpunten:

No issues - any issues I've had had always been addressed promptly

Easy Webinar is good value for automated webinars

Opmerkingen: Once you have your automated system set up, all you need to do is focus on improving your webinar recording, and it all becomes much easier than trying to use Zoom to set up a webinar every time. At least the tech set up is done initially and all the bugs are worked out, it's a great system. The tech staff are competent and polite and fix any issues, Rakesh was great!

Pluspunten:

I was looking for a basic and easy to use webinar platform that wasn't too expensive, especially to run automated webinars

Minpunten:

The only issue was that there were some tech problems during my launches, especially the registration widget on my Clickfunnels landing page and I was running FB ads so I had to pause my ads until it was fixed, and leads were very frustrated at not being able to register. However the support and tech team were really great at fixing it ASAP, even though they were not responding immediately, especially on weekends, in time they responded and fixed things much quicker

Rakesh was a superstar

Opmerkingen: Overall my experience was a very positive one!

Pluspunten:

Rakesh jumped straight on a call, understood the requirements, took them away and helped me in the chat throughout.

Minpunten:

Response time was slightly longer than usual, but was a compicated issue so can be expected

Thanks to [sensitive content hidden]

Pluspunten:

Great customer service from [sensitive content hidden]. Quick and solved the problem.

Minpunten:

It's tech-heavy and time consuming to set up

Love Easy Webinar!

Pluspunten:

The function and ease of use. Did a webinar with over 100 people and had no complaints from anyone!

Minpunten:

Can't think of anything that I didn't like about my experience.

One of the best software for Automated Webinars

Opmerkingen: We used EasyWebinar for selling our Online Courses through Automated webinars, and it works. We had to figure things out for how all the things work in the software, but overall it is worth putting your time into it.

Pluspunten:

One of the things that I like about EasyWebinar is, the scarcity features available in EasyWebinar e.g. when you are talking about the offer in the Webinar Video, you can make it show CTA with the countdown that takes users to the offer Landing Page. This helps in improving the conversions. Apart from this, EasyWebinar has a simple-to-use interface, so it doesn't take much time to learn. Also, talking about the duplicate webinar feature in the software really helps to speed up the Webinar Creation process (when you already have a few webinars already set up).

Minpunten:

EasyWebinar is a bit on the pricey side.

Highly Recommend

Pluspunten:

EasyWebinar is awesome. It's like a total game-changer for me and my clients! The evergreen funnel mixed with Facebook and Google ads was phenomenal at getting my clients more leads and more revenue. Also support is great, if you ever need help with anything. Quick to respond and actually helpful. EasyWebinar is the webinar software I recommend.

Minpunten:

Not too many cons. They just made a big update which made me go and re-learn which was kind of annoying, but not that big of a deal. Especially, since the new version is even better than it was.

User Experience Review

Pluspunten:

Integration with zapier and highly used CRM tools. Fast support

Minpunten:

No upload feature of my video. Upgrading attendee seats while the event is in progress seems not instantaneously

$750K in Evergreen Revenue with Easy Webinar

Opmerkingen: We use Easy Webinar in an evergreen funnel where we run Facebook ad traffic to a free masterclass, with the option to purchase at the end of the training. There have been zero issues so far and this masterclass has generated more than $750K in revenue in the past 18 months.

Pluspunten:

This software is extremely easy to customise, use and set up. The navigation is superb, the reporting is very detailed and it links directly with all our other platforms for easy integration.

Minpunten:

Can't think of anything that hasn't been good.

Best Webinar Software For Your Money

Opmerkingen: Overall, myself and my team are thrilled with EasyWebinar and plan to continue to use it.

Pluspunten:

Overall, I could not be happy with the software. I use the software for weekly demos and monthly training. It is easy to brand, easy to use, and most importantly easy for my clients.

Minpunten:

In the 8 months, I have been using the software I have not found something that I believe needs improvement. I have tried others and they were far more difficult to set up.

Customer Support's Help

Opmerkingen: I have been trying to figure out a way to provide more training to more people in a shorter period of time. EasyWebinar allows me to reach more people in areas that I was not reaching before. I really appreciate the support that Skip Foster gave me. I contacted support with a question and Skip patiently assisted me until my question was answer and my issue was resolved. Even though we were chatting, he was very professional, understood my frustration, and made me feel heard.

Pluspunten:

I really like that the people can attend the webinars at a time that's convenient for them. This is huge for me. I've been running around training and wearing myself thin. This allows me to be training and providing information while I'm asleep.

Minpunten:

I haven't found anything that I can say I like "least".

Makes making money easy

Opmerkingen: Once we got used to the setup, it was easy to duplicate, especially as we added in new webinars. I also appreciate that they have an affiliate program to refer them new business.

Pluspunten:

The ability to make money without having to do much! It's seamless and loves how it integrates perfectly with our CRM to tag folks at appropriate intervals so we can do customized follow-up.

Minpunten:

It takes a little time to get used to the setup. I love the tabs at the top and how they guide you through each step of the process, but it's a little tricky, especially the first time, if you aren't used to it. It's a little complicated for setting a customized registration widget on a separate page.

Loved using Easy Webinar for automated webinar replays! Made webinar replays look really live!

Opmerkingen: Loved using the software to generate income on autopilot. Was a great way to gain new clients without my personal time and attention around the clock. Was a "Set it and forget it" type of funnel.

Pluspunten:

What I liked most using Easy Webinar was the ease of setting everything up. I'm not a huge techy person and I could even figure it out. The creators keep things up to date and adding further features to make it even better. Truly a great service to promote products/services on autopilot to potential customers!

Minpunten:

What I liked least about it was the cost. It was too expensive for us to renew for another year. Considering how little we were using it anymore.

Easy Webinar Is a Great Webinar Platform.

Opmerkingen: Overall, my experience with WebinarEasy was great and if the monthly cost was a little bit lower I would have given it a little bit more time to use for my Webinar needs.

Pluspunten:

When I used EasyWebinar for my webinar needs I really love how much I could actually do on the platform. For example, I was able to send emails reminders to the people who signed up for each webinar. I really love that feature and feel it's super important to help individuals remember to attend the webinar.

Minpunten:

The only con I really have about EasyWebinar is that it is a little bit more expensive if you are just starting out. It would be great to have lower payment options as well.

Easy Webinar- is more often than not an Easy experience

Pluspunten:

We had already 2 live and 2 evergreen webinars with EasyWebinar. We 've found it a very good and flexible solution. The support is very friendly and willing to help. The tool has lots of features and seems like the developers really understood the needs of webinars producers while developing the product.

Minpunten:

Support is available only online- sometimes there's a waiting time. From time to time basic coding is required. Registration page designs are customized and cannot be changed easily. Also, time zones are comprehenssive for western countries, for Africa or remoted regions you may not find the specific time zone to fit your evergreen webinar location.

PERFECT in every way!

Opmerkingen: I was keen to use EW from the start as I could see it had potential - even over the "leading" webinar brands - and I was right! This platform has done nothing but amaze me and my customers!

Pluspunten:

Ease of use Functionality High latency Continuous uptime Easily integrated

Minpunten:

None... I seriously could not find a single problem!

Easy Webinar review

Opmerkingen: it was pretty good but I would like to have a live 1-1 training with a coach that walks you thru the system

Pluspunten:

the automation, and the support that was available

Minpunten:

finding key tabs was difficult, I think if they made them bigger it would save a lot of time

INCREDIBLE software

Pluspunten:

The chat feature makes everything super easy!

Minpunten:

Sometimes there is a bug with the sound and browser. Chat lagged by 25 min on live webinar

The answer for all when it comes to webinars...

Opmerkingen: Easy webinar is, by no exaggeration, unparalleled by any other system in the industry. That's it.

Pluspunten:

That it simplified the process of hosting, running and creating webinars and funnels - like A, B, C - 1, 2, 3. I have tried them all - literally, no exaggeration, and nothing has come close to Easy webinars configuration AND the level of customer support. NOTHING.

Minpunten:

There is nothing I do not like about this software.

The name is accurate

Pluspunten:

Actually how easy it is to set up and start using it

Minpunten:

Nothing was wrong, so far I like everything

Review for EasyWebinar

Pluspunten:

Once you know how to do a set up, you can easily duplicate it for future webinars.

Minpunten:

The YouTube logo is seen for doing webinars on demand and would be great if that can be not shown