Wie gebruikt HoneyBook?
Professionele fotografen, web-designers, bloemisten, bruiloftsplanners, visagisten, evenementenplanners, dj's, cateraars, interieurontwerpers, modeontwerpers, grafisch ontwerpers.
Wat is HoneyBook?
HoneyBook stroomlijnt en automatiseert de ervaring van je klant, van aanvraag tot eindfactuur.
HoneyBook - Details
HoneyBook
https://www.honeybook.com/
Opgericht in 2013
HoneyBook - prijsoverzicht
HoneyBook heeft geen gratis versie maar biedt wel een gratis proefperiode. HoneyBook betaalde versie vanaf US$ 40,00/maand.
Beginprijs
US$ 40,00/maand
Gratis versie
Nee
Gratis proef
Ja
HoneyBook - implementatie en ondersteuning
Ondersteuning
- Kantooruren
- Online
Implementatie
- Cloud, SaaS, Web
- Mobiel - iOS native
- Mobiel - Android native
Training
- Live online
- Webinars
- Documentatie
Functies van HoneyBook
Afspraken software
- Afspraakherinneringen
- Geautomatiseerde planning
- Groepsplanning
- Kalendersynchronisatie
- Klantendatabase
- Mobiele toegang
- Multilocatie
- Online betalingen
- Online reserveren
- Reserveringsbeheer voor kamers
- Terugkerende afspraken
Betalingsverwerkingssoftware
- Betaal- en kredietkaarten verwerken
- Betalingen verwerken
- Cryptovaluta's verwerken
- Elektronische handtekening
- Factureren
- Gegevensbeveiliging
- Integratie van betalingsverwerkingsdiensten
- Integratie van kassasysteem
- Meerdere betalingssystemen
- Mobiele betalingen
- Online betalingsverwerking
- PCI-naleving
- Persoonlijke betalingen
- Preventie van betalingsfraude
- Rapportage en analyse
- Terugkerende facturering
- Verwerking van ACH-betalingen
Business management software
- CRM
- Factureren
- Financieel beheer
- Inkoop
- Leveranciersbeheer
- Marketingmanagement
- Orderbeheer
- Personeelsbeheer
- Plannen
- Prestatiemeetwaarden
- Projectbeheer
- Tijd en onkosten bijhouden
- Trainingsbeheer
- Voorraadbeheer
Business performance management software
- Ad-hocanalyse
- Ad-hocrapporten
- Belangrijke prestatie-indicatoren (Key Performance Indicators, KPI's)
- Budgettering en prognoses
- Consolidering / Roll-up
- Dashboard
- Kwalitatieve analyse
- Kwantitatieve analyse
- Predictieve analyse
- Scorekaarten
- Strategische planning
Bekijk de volledige lijst van Business performance management software
CRM-systemen
- Documenten opslaan
- E-mailmarketing
- Integratie van marketingautomatisering
- Integratie van sociale media
- Interne chatintegratie
- Kalender-/herinneringssysteem
- Leads genereren
- Leadscoring
- Mobiele toegang
- Offertes en voorstellen
- Segmentering
- Taakbeheer
- Territoriumbeheer
CRM-systemen voor MKB
- Documenten opslaan
- Integratie van marketingautomatisering
- Integratie van sociale media
- Kalender-/herinneringssysteem
- Leadscoring
- Live chatten
- Offertes en voorstellen
- Prognose
- Scannen van vistekaartjes/-badges
- Segmentering
- Taakbeheer
- Territoriumbeheer
Contract management software
- Compliance bijhouden
- Elektronische handtekening
- Inkoopzijde (leveranciers)
- Levensduurbeheer van contracten
- Overheidscontracten
- Specialiteitencontracten
- Verkoopzijde (klanten)
- Versiebheer
- Voltooiing bijhouden
- Voorgedefinieerde sjablonen
- Workflowbeheer
- Zoeken in gehele tekst
Email software
- Antwoordbeheer
- Archiveren en retentie
- E-mailcontrole
- Gedeelde inboxes
- Gegevensherstel
- Gestandaardiseerde antwoorden
- Handtekeningenbeheer
- Routering
- Spamblokkering
- Wachtrijbeheer
- Witte lijst/zwarte lijst
Factuurprogramma's
- Aanmaningsbeheer
- Aanpasbare facturen
- Belastingcalculator
- Betalingen verwerken
- Contactendatabase
- Factureren per uur
- Facturering op terugkerende basis en op abonnementbasis
- Facturering van onvoorziene gevallen
- Factureringsportal
- Meerdere valuta's
- Mobiele betalingen
- Online betalingen
- Online facturering
- Projectfacturering
Fotostudiosoftware
- Afspraakplanning
- Beheer van voorstellen
- Contractbeheer
- Evenementenbeheer
- Factureren
- Klantenbeheer
- Marketingmanagement
- Orderbeheer
- Projectbeheer
Lead management software
- Bronnen bijhouden
- Campagnebehee
- Interactie bijhouden
- Lead nurturing
- Leaddistributie
- Leads vastleggen
- Leadscoring
- Leadsegmentering
- Pipelinebeheer
- Tools voor exploratie
Offertesoftware
- Auditspoor
- Beheer van offerteaanvragen
- Contactenbeheer
- Contentbibliotheek
- Documentbeheer
- Elektronische handtekening
- Kennisbankbeheer
- Pipelinebeheer
- Samenwerking
- Sjablonen
- Versiebheer
- Workflowbeheer
Online CRM-systemen
- Analyse van klantenservices
- Catalogiseren / categoriseren
- Controle van antwoorden via e-mail
- Kennisbeheer
- Klantenondersteuning bijhouden
- Live chatten
- Prestatiemeetwaarden
- Zelfserviceportal
- Zoeken
Planning software
- Afspraakplanning
- Faciliteitsplanning
- Geautomatiseerde planning
- Groepsplanning
- Klasplanning
- Multilocatie
- Personeelsplanning
- Realtime planning
- Reserveringsbeheer voor kamers
- Resources plannen
- Waarschuwingen/Meldingen
Project management tools
- Aanpasbare sjablonen
- Agile-methodiek
- Budgetbeheer
- Gantt-grafieken
- Ideeënbeheer
- Kanban-bord
- Klantenportal
- Kosten van voltooiing bijhouden
- Mijlpalen bijhouden
- Portefeuillebeheer
- Resourcebeheer
- Samenwerkingstools
- Tijd en onkosten bijhouden
- Traditionele methodologieën
Workflow management systemen
- Aanpasbaar dashboard
- Automatisering van bedrijfsprocessen
- Compliance bijhouden
- Documentbeheer
- Formulierbeheer
- Grafische workfloweditor
- Integraties van derden
- Kalenderbeheer
- Mobiele toegang
- No-code
- Taakbeheer
- Toegangsopties/machtigingen
- Workflowconfiguratie
HoneyBook alternatieven
Meer alternatieven voor HoneyBook
Reviews van HoneyBook
Lees alle reviewsTotaalscore
Gemiddelde score
Christina S.
-
Totaalscore5 /5
-
Gebruiksgemak5 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 20-9-2019
"The Best Client Management Resource-- goes beyond normal software"
Opmerkingen: Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Pluspunten: I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Minpunten: It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Antwoord van de leverancier
van HoneyBook op 23-9-2019
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
- Bron van de reviewer
- Beoordeeld op 20-9-2019
Alyssa P.
-
Totaalscore5 /5
-
Gebruiksgemak5 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 1-9-2020
"Using HoneyBook is like having a personal sales assistant helping me run my business 24/7"
Opmerkingen: Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook! Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.
Pluspunten: Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.
Minpunten: The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook. Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too. Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM. Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client.
- Bron van de reviewer
- Beoordeeld op 1-9-2020
Paige E.
-
Totaalscore1 /5
-
Gebruiksgemak1 /5
-
Functies en functionaliteit2 /5
-
Klantenondersteuning3 /5
-
Waar voor je geld1 /5
-
Waarschijnlijkheid van aanbevelingZonder beoordeling
- Bron van de reviewer
- Beoordeeld op 7-6-2018
"Not User Friendly - Difficult Learning Curve"
Pluspunten: Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.
Minpunten: I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.
- Bron van de reviewer
- Beoordeeld op 7-6-2018
Janelle M.
-
Totaalscore5 /5
-
Gebruiksgemak4 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 9-8-2020
"Organize My Squirrel Brain"
Pluspunten: Everyone kept telling me, "Honeybook is great, but there's a learning curve." So I was a little intimidated. They were wrong, I could jump in face first and start using it exclusively immediately. Even in the middle of a terrible time for my little business, I will pull all the strings I can find to be able to afford Honeybook. It's easy for me, easy for my clients and keeps me focused. It saves me time and energy and thats the most important thing!
Minpunten: The only thing I'm having issues with right now is making a brochure. It probably user error, but I wish it there more extensive editing capabilities within the brochure making operation. I will play around with it some more though.
- Bron van de reviewer
- Beoordeeld op 9-8-2020
Sarah G.
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Totaalscore4 /5
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Gebruiksgemak5 /5
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Functies en functionaliteit4 /5
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KlantenondersteuningZonder beoordeling
-
Waar voor je geld4 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 1-10-2020
"Definitely a game changer!"
Pluspunten: I love how organized I feel using this product - I can see at a glance where I am in the process with all of my clients and it is amazing to pull up all the correspondence with each client in one place. It has made a world of difference and I am beyond happy with it!
Minpunten: The thing I like least is the limitation when building templates for contracts, proposals, questionnaires, etc. - I am in the business of photography and delivering beautiful images is what sets my soul on fire! I wish I could add some of my images into some of my documents and have full control over the size and their location in the document. The way it is set up right now is a square crop on any image which can only be left, center, and right page. Dubsado has the leg up on Honeybook in that regard but otherwise I am totally happy with Honeybook.
- Bron van de reviewer
- Beoordeeld op 1-10-2020
