HoneyBook

HoneyBook

door HoneyBook

Wie gebruikt HoneyBook?

Professionele fotografen, web-designers, bloemisten, bruiloftsplanners, visagisten, evenementenplanners, dj's, cateraars, interieurontwerpers, modeontwerpers, grafisch ontwerpers.

Wat is HoneyBook?

HoneyBook stroomlijnt en automatiseert de ervaring van je klant, van aanvraag tot eindfactuur.

HoneyBook - Details

HoneyBook

https://www.honeybook.com/

Opgericht in 2013

HoneyBook - Prijsoverzicht

HoneyBook vanaf US$ 40,00/maand. HoneyBook heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor HoneyBook.

Beginprijs

US$ 40,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van HoneyBook

Afspraken software
Afspraakherinneringen
Geautomatiseerde planning
Groepsplanning
Kalendersynchronisatie
Klantendatabase
Mobiele toegang
Multilocatie
Online betalingen
Online reserveren
Reserveringsbeheer voor kamers
Terugkerende afspraken
Beheer van cadeaubonnen
Bitcoin-compatibel
Integratie van betalingsverwerkingsdiensten
Mobiele betalingen
Ondersteuning voor betaalkaarten
Online betalingen
Ontvangstbewijzen afdrukken
Terugkerende facturering
Transacties met ACH-cheques
Transacties via kassasystemen
Vastleggen van handtekeningen
Geautomatiseerd drukken van kaarten
Levering volgen
Orderbeheer
Productie bijhouden
Profielen van klantenaccounts
Stengels tellen
CRM
Factureren
Financieel beheer
Inkoop
Leveranciersbeheer
Marketingmanagement
Orderbeheer
Personeelsbeheer
Plannen
Prestatiemeetwaarden
Projectbeheer
Tijd en onkosten bijhouden
Trainingsbeheer
Voorraadbeheer
Ad-hocanalyse
Ad-hocrapporten
Belangrijke prestatie-indicatoren (Key Performance Indicators, KPI's)
Budgettering en prognoses
Consolidering / Roll-up
Dashboard
Kwalitatieve analyse
Kwantitatieve analyse
Predictieve analyse
Scorekaarten
Strategische planning
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer
Documenten opslaan
Integratie van marketingautomatisering
Integratie van sociale media
Kalender-/herinneringssysteem
Leadscoring
Live chatten
Offertes en voorstellen
Prognose
Scannen van vistekaartjes/-badges
Segmentering
Taakbeheer
Territoriumbeheer
Compliance bijhouden
Elektronische handtekening
Inkoopzijde (leveranciers)
Levensduurbeheer van contracten
Overheidscontracten
Specialiteitencontracten
Verkoopzijde (klanten)
Versiebheer
Voltooiing bijhouden
Voorgedefinieerde sjablonen
Workflowbeheer
Zoeken in gehele tekst
Antwoordbeheer
Archiveren en retentie
E-mailcontrole
Gedeelde inboxes
Gegevensherstel
Gestandaardiseerde antwoorden
Handtekeningenbeheer
Routering
Spamblokkering
Wachtrijbeheer
Witte lijst/zwarte lijst
Aanmaningsbeheer
Aanpasbare facturen
Belastingcalculator
Betalingen verwerken
Contactendatabase
Factureren per uur
Facturering op terugkerende basis en op abonnementbasis
Facturering van onvoorziene gevallen
Factureringsportal
Meerdere valuta's
Mobiele betalingen
Online betalingen
Online facturering
Projectfacturering
Afspraakplanning
Beheer van voorstellen
Contractbeheer
Evenementenbeheer
Factureren
Klantenbeheer
Marketingmanagement
Orderbeheer
Projectbeheer
Bronnen bijhouden
Campagnebehee
Interactie bijhouden
Lead nurturing
Leaddistributie
Leads vastleggen
Leadscoring
Leadsegmentering
Pipelinebeheer
Tools voor exploratie
Analyse van klantenservices
Catalogiseren / categoriseren
Controle van antwoorden via e-mail
Kennisbeheer
Klantenondersteuning bijhouden
Live chatten
Prestatiemeetwaarden
Zelfserviceportal
Zoeken
Afspraakplanning
Faciliteitsplanning
Geautomatiseerde planning
Groepsplanning
Klasplanning
Multilocatie
Personeelsplanning
Realtime planning
Reserveringsbeheer voor kamers
Resources plannen
Waarschuwingen/Meldingen
Aanpasbare sjablonen
Agile-methodiek
Budgetbeheer
Gantt-grafieken
Ideeënbeheer
Kanban-bord
Klantenportal
Kosten van voltooiing bijhouden
Mijlpalen bijhouden
Portefeuillebeheer
Resourcebeheer
Samenwerkingstools
Tijd en onkosten bijhouden
Traditionele methodologieën
Auditspoor
Beheer van offerteaanvragen
Contactenbeheer
Contentbibliotheek
Documentbeheer
Elektronische handtekening
Kennisbankbeheer
Pipelinebeheer
Samenwerking
Sjablonen
Versiebheer
Werkstroombeheer
Aanpasbaar dashboard
Automatisering van bedrijfsprocessen
Compliance bijhouden
Documentbeheer
Formulierbeheer
Grafische workfloweditor
Integraties van derden
Kalenderbeheer
Mobiele toegang
No-code
Taakbeheer
Toegangsopties/machtigingen
Workflowconfiguratie

Reviews van HoneyBook

5 van 232 reviews worden weergegeven

In totaal
4.8/5
Gebruiksgemak
4.7/5
Klantenservice
4.8/5
Functies
4.6/5
Waar voor je geld
4.7/5
Christina S.
Owner
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 20-9-2019

"The Best Client Management Resource-- goes beyond normal software"

Opmerkingen: Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.

Pluspunten: I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Minpunten: It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

Antwoord van de leverancier

van HoneyBook op 23-9-2019

Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.

  • Bron van de reviewer 
  • Beoordeeld op 20-9-2019
Penny L.
Owner/Photographer
Kunst en nijverheid, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 6-2-2020

"Best choice I made for my business yet"

Opmerkingen: Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!

Pluspunten: Running my own business where clients contract via email and forms through my website can get overwhelming when trying to keep track of small but important details. Invoicing, payment processing, contracts, client communication, client surveys and now they have a feature where you can connect with other local professionals on projects. Very useful.

Minpunten: I wish it was a little more upscale looking on fonts, colors and the user experience. My brand is more of a luxury brand so I want customers to feel like when they're being transferred to the contract or payment portion of our interactions that they're still receiving a luxury experience.

  • Bron van de reviewer 
  • Beoordeeld op 6-2-2020
Cori S.
Photographer
Fotografie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 4-12-2019

"The Best CRM Software EVER!!! "

Opmerkingen: I am keeping my workflow seamless. I am not falling behind with not knowing what i have and havent done. I get notifications in my app on my phone to keep me up to date when i am not at a desk. Saving templates keeps me from having to re-do contracts and brochures to send to clients. And honestly the BIGGEST thing is it keeps me on top of clients and either closing things out if they arent interested, booking them if they just forgot to get back to me, or making sure they are seeing things.

Pluspunten: I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use.

Minpunten: The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.

  • Bron van de reviewer 
  • Beoordeeld op 4-12-2019
Paige E.
President
Fotografie
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 7-6-2018

"Not User Friendly - Difficult Learning Curve"

Pluspunten: Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

Minpunten: I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

  • Bron van de reviewer 
  • Beoordeeld op 7-6-2018
Shelbye G.
Photo booth owner
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 29-1-2020

"The easiest way to get paid fast!"

Opmerkingen: My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!

Pluspunten: 1.Template building for sure. Not having to hand customize every single contract has saved so much time.
2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know!
3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess.
4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!

Minpunten: 1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing.
2. There is still a lot of room for more organization in the communication process from sales to project completion.

  • Bron van de reviewer 
  • Beoordeeld op 29-1-2020