Wie gebruikt deze software?
Voor grote tot zeer grote bedrijven in consumentengoederen die op zoek zijn naar een schaalbaar en flexibel B2B-verkoopplatform voor SFA (Sales Force Automation), B2B e-commerce en uitvoering van de detailhandel.
Gemiddelde scores64 beoordelingen
- In totaal 4.4/5
- Gebruiksgemak 4.3/5
- Klantenservice 4.1/5
- Functies 4.1/5
- Waar voor je geld 4.1/5
- Beginprijs US$ 500,00/maand
- Gratis versie Nee
- Gratis proef Ja
Cloud, SaaS, Web
Geïnstalleerd - Windows
Mobiel - iOS native
Mobiel - Android native
- Opgericht in 2012
Dit B2B-verkoopplatform is ontworpen voor grote tot zeer grote bedrijven voor consumentengoederen en biedt een uitgebreid handelsplatform waarmee je alle aspecten van je omnichannel B2B-verkoop consistent kunt beheren. Dit platform stelt je in staat meer, beter en sneller te verkopen, en combineert op unieke wijze SFA (sales force automation), uitvoering van de detailhandel, routeboekhouding/DSD en B2B e-commerce in één geïntegreerde mobiele oplossing die op alle apparaten wordt uitgevoerd, zodat je de persoonlijke en online B2B-verkoop kunt maximaliseren.
De nuttigste reviews van Pepperi
Beoordeeld op 5-8-2016
Best B2B software for mobile sales
Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office & warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle.
We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base.
When we first considered this software, we were skeptical on how effective it would be in our business and how more importantly, using an international support service would work for us in a different time zone. After some teething problems working with a local Pepperi integration partner in Sydney, we have now been up and running for over 15 months using the software religiously. Most of the problems we had were due to the way our ERP system was being used and our data capture. Once our integration people sorted that out the only errors we had were genetic issues with networks and the way our ERP was being used.
On average we now push through over 500 orders a week without fail. Our accounts staff are no longer desk bound and our sales process is completely mobile to a point where it's now rare that a sales order will be entered directly via the ERP system rather than through Pepperi.
For us, this software has given us a completely new perspective on how much more we can automate our processes so I really have only good things to say in this review.
If I were pressed to find a negative then all I could say is that the cost of the subscription is more expensive than many other competitive products though from where I sit now, it's well worth the investment. -------------------------------------------------------------------------------------------------------------- Why did I write a review?
I was asked to share my experience by my integrator as they are proud of the work they have done and therefore would like others to know about this space.
I am a real customer in Sydney Australia, I pay annually for both my Pepperi licences and integration. I also recommend to many of my colleagues and customers this software.
Where do you start?
Great integration into ERP with many live features including CRM Activities, Mobile receipt printing, instant stock updates, live account balances, sales filters, multiple catalog, special pricing, inventory matrix..
Minpunten: Cost is higher & Must have a local support partner to setup properly.
Beoordeeld op 11-11-2019
Amazing interface for tablets!
Opmerkingen: Amazing experience! If showcasing your products visually is crucial to your sales process on the field, Pepperi is most definitely the tool for you! It also has custom-pricing available.
Pluspunten: In a past consultancy I worked on for a B2B security equipment distributor, the company was looking to expand sales of its less popular inventory. This was difficult, because the field sales consultants couldn't carry around samples of EVERY single item in the catalog. Integrating Pepperi made showcasing a wider variety of items in the inventory easy, and I would dare to say, fun! It worked! In a matter of 6 months the company saw growth in sales, including less-known products. The field sales consultants carried around Android tablets, so visualization, order taking and order building became quicker and more efficient...
Minpunten: Although the user interface is very nice, and easy-to-use, it is a bit heavier, so if your field sales reps are going to use it, make sure the data plan is good, if not you will experiment soome unwanted lag.
Beoordeeld op 19-12-2016
Easiest Implementation with SAP Business One
N. luke B.
Opmerkingen: Swift to implement, excellent price-to-feature ratio, easy to administer, simple SQL-driven integration, excellent customer support. Pepperi understands SAP Business One and stands behind their product. After the initial launch, the Pepperi implementation team worked with me on two niche-specific customizations and brought the same swift, affordable, professionalism to these small projects.
Pluspunten: An excellent product, iPad, and Android, a fully considered integration architecture, and an expert implementation and support team.
Beoordeeld op 2-5-2018
Terrible Customer Support, Limited Functionality, Unable to Obtain Response to Billing Concerns
Opmerkingen: This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain. Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.
Pluspunten: Pepperi served us reasonably well for near on three years despite overwhelmingly frustration early on when had been sold a service at full price for what was clearly still in development on android devices. It's simple in it's layout and easy for the sales reps to utilize in the field, however is limited in it's ability to fully integrate with a number of accounting software packages.
Minpunten: Customer service is terrible. Pray you don't have a technical issue on Friday or Saturday, the company being based in Israel shuts down for Sabbath. The company has a local representative in Australia for whom I've recently sent three emails, all of which I've received read confirmations, and still no response. Last year we sort assistance for integration of Pepperi order taking directly into Quickbooks to avoid duplication of data entry. The software doesn't provide this function and we were redirected to a local software developer who expressed disinterest. We noticed within the Quicken apps recommendations that there were a number of Pepperi alternatives which provided the integration and subsequently made the switch in January. In March, having checked the fine print, terms and conditions - we cancelled our subscription to Pepperi and requested a refund of the unused annual premium that had been charged in advance as we are entitled to under the observed terms. Two months later and numerous requests and we have still not received the refund or even acknowledgment of our request. We're now looking at pursuing civil proceedings through VCAT.
Beoordeeld op 25-6-2019
Overall it’s been good to work with.
But being a one women show it’s a bit expensive for me to have next year so I’m not sure I will re new at this stage.
My overheads are quite high and I’m cutting down on what I don’t need or going to lower plans etc!
Pluspunten: The fact it tells me year to date sales and how I’m tracking compared to the previous year.
It doesn’t have in the order column a space to put stock on hand.
So that when you next call on that store you can say well last time you had 6 on hand and you orders 12.This is a very important tool in my job!