--- description: Ontdek de plus- en minpunten van Yodel en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yodel - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [VoIP-software](/directory/30940/voip/software) > [Yodel](/software/162262/yodel) # Yodel Canonical: https://www.capterra.nl/software/162262/yodel Page: 1 / 2\ Volgende: [Next page](https://www.capterra.nl/software/162262/yodel?page=2) > Yodel is het telefoonsysteem dat al je communicatie op een plek verenigt waar je team al dol op is: Slack. > > Verdict: Rated **4.0/5** by 18 users. Top-rated for **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Yodel? Het ondersteunt bedrijven en teams van elke omvang die hun telefoongesprek in één tool willen verenigen. ## Quick Stats & Ratings | Metric | Score | Detail | | **In totaal** | **4.0/5** | 18 Reviews | | Gebruiksgemak | 3.8/5 | Based on overall reviews | | Klantenondersteuning | 4.1/5 | Based on overall reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Based on overall reviews | | Functies | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: YodelTalk - **Locatie**: Vienna, Oostenrijk - **Founded**: 2015 ## Commercial Context - **Beginprijs**: US$ 25,00 - **Prijsmodel**: (Gratis proef) - **Target Audience**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Available Countries**: Australië, België, Brazilië, Canada, Denemarken, Duitsland, Estland, Faeröer, Finland, Frankrijk, Gibraltar, Griekenland, Groenland, Hongarije, IJsland, Ierland, Italië, Kroatië, Letland, Liechtenstein and 19 more ## Functies - Automatic call distribution (ACD) - Belgroepen - Bellijstbeheer - CRM - CTI (Computer Telephony Integration) - Call screening - Callcenterbeheer - Contactenbeheer - Controle van oproepen - Dashboard - IVR - Invoer via telefoontoetsen - Mobiele toegang - Op rollen gebaseerde toestemmingen - Opnemen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepverdeling - Planning voor terugbellen - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - Stemaanpassing - Tekst naar spraak - Telefoongesprekken transcriberen - Third-Party Integrations - Toegangsopties/machtigingen - Vergaderen - VoIP - Voicemail - Waarschuwingen/Meldingen - Wachtrijbeheer ## Integrations (5 total) - Drift - Make - Microsoft Teams - Slack - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [VoIP-software](https://www.capterra.nl/directory/30940/voip/software) ## Gerelateerde categorieën - [VoIP-software](https://www.capterra.nl/directory/30940/voip/software) - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) - [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software) - [Cloud PBX-software](https://www.capterra.nl/directory/31102/cloud-pbx/software) - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) ## Alternatieven 1. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.capterra.nl/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (463 reviews) 4. [Telnyx Suite](https://www.capterra.nl/software/173804/telnyx) — 4.8/5 (195 reviews) 5. [RingEX](https://www.capterra.nl/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Very good phone for international numbers" — 5.0/5 > **Charles** | *5 mei 2022* | Gezondheid, wellness en fitness | Recommendation rating: 10.0/10 > > **Pluspunten**: It works really well. People from other countries don't even realise I'm using it. It also works very well with Slack and let's me know who called and when someone is calling from that number. > > **Minpunten**: I can't complain. It makes call forwarding and receiving from other countries easy. > > Very helpful staff and does what is promised. Once set up it's forget it and leave it and yes, it continues to work. ----- ### "A Slack-centric phone system with amazing automation features" — 4.0/5 > **Jack** | *16 maart 2018* | Recommendation rating: 8.0/10 > > **Pluspunten**: Yodel has some very cool features - the digital assistant can be customized to have a personalized greeting (or you can record your own), it can ask the caller for their intended department or person, and it can even answer simple questions using some integrations. These are features that I did not expect to find outside of a very expensive enterprise solution. Running our phone system through Slack has been great for our productivity, as we're freed up from having to answer the phones without knowing who's calling (it's useful for our firm to be able to screen calls). > > **Minpunten**: Answering/forwarding calls can be time-consuming, which is an issue when the phone is ringing. It's best to ensure you're signed into Yodel and can answer calls on your headset during business hours, but I'd really like to see a simple, in-Slack method for forwarding incoming calls to our physical phones. Yodel is working on Windows apps, so perhaps this will be more easily managed in the near future. > > Yodel freed up our staff from answering our ad-hoc Google Voice system, and put it on Slack where we have most of our communication. ----- ### "Unreliable product" — 1.0/5 > **Maddy** | *13 november 2024* | Computer- en netwerkbeveiliging | Recommendation rating: 0.0/10 > > **Pluspunten**: Online dialing and sometimes less features is all you need. > > **Minpunten**: They betrayed us. I am an early adopter; they sold a lifetime deal on AppSumo to secure funding. Now that the product has good MMR, they deleted my account, claiming I hadn't used it for the last six months, which is false. First of all, there was no condition regarding a six-month window. Secondly, I was using it, and I am not alone; they deleted the accounts of everyone I know who bought this deal. > > Not so good, my account was deleted because they took advantage of our early investment in their product, and used us like tissue. ----- ### "Great product" — 4.0/5 > **Sunni** | *10 februari 2022* | Horeca | Recommendation rating: 9.0/10 > > **Pluspunten**: Easy to integrate with other systems. Fantastic customer support. > > **Minpunten**: Mobile App not able to show caller ID. Although I've found customer service to be great, I would much rather prefer to be able to call a customer service representative and speak to someone directly. > > Overall really happy and will continue using Yodel as part of our business ----- ### "Great Product, Great for working with Employees around the world" — 5.0/5 > **Daniel** | *8 februari 2022* | Vastgoed | Recommendation rating: 10.0/10 > > **Pluspunten**: The integration with other software such as slack makes yodel great. Additionally, it makes working with employees worldwide much easier as they can answer calls as long as they have wifi. > > **Minpunten**: At times there is a lag on when the call comes in but I think this is more because of the internet connection rather than the system. ----- Page: 1 / 2\ Volgende: [Next page](https://www.capterra.nl/software/162262/yodel?page=2) ## Links - [View on Capterra](https://www.capterra.nl/software/162262/yodel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data