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Gemiddelde scores

11 beoordelingen
  • In totaal 4.3 / 5
  • Gebruiksgemak 4.1 / 5
  • Klantenservice 4.9 / 5
  • Functies 4.3 / 5
  • Waar voor je geld 4.3 / 5

Productgegevens

Leveranciergegevens

  • ManageEngine
  • http://www.manageengine.com

Over ManageEngine Analytics Plus

Krijg meer inzicht in netwerkcontrole, monitoring van toepassingen en klantenondersteuning door integratie met het IT Operations and Support-pakket van ManageEngine.

Functies van ManageEngine Analytics Plus

  • Ad-hocrapporten
  • Belangrijke prestatie-indicatoren (Key Performance Indicators, KPI's)
  • Benchmarking
  • Dashboard
  • Predictieve analyse
  • Prestatiemeetwaarden
  • Publiceren en delen
  • Scorekaarten
  • Strategische planning
  • Trend- en probleemindicatoren
  • Visuele analyse
  • Winstgevendheidsanalyse

De nuttigste reviews van ManageEngine Analytics Plus

Easy to use

Beoordeeld op 18-9-2019
Leo E.
Database Administrator
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I like the fact that I can request new feature to enhance the software. The software is a great tool to use right out of box. You can start creating report and dashboards right away.

Pluspunten: 1) Very user friendly when creating reports.
2) Very easy to setup.
3) Very easy to create reports and dashboards on the fly.
4) Easy to share report to third party vendor.
5) Able to connect different data sources

Minpunten: Not able to email a report to a non license user.

Powerful reporting tool

Beoordeeld op 2-3-2017
Karina M.
Project Manager
501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Analytics Plus was acquired to enhance internal reporting capabilities for ServiceDesk Plus at a client site. This provides their team leaders and executives the ability to "slice and dice" reports not available in SDP.
The support I received from inception, through the installation process and implementation was excellent. The ongoing support I am currently receiving to tweak reports and technical support is exceptional!
Whilst not all the tables in SDP are published in AP, importing the data required and keeping it synchronized with SDP is simple. The application is very user friendly and it is a very powerful reporting tool.
Once the URL functionality bug is fixed, this application will pretty much provide us an exceptional reporting solution.

Pluspunten: Ease of use, the excellent support provided!

Minpunten: Licensing. It would be good to be able to publish reports (read-only) to non-licensed users.

Antwoord van de leverancier

van ManageEngine op 23-8-2017

Hi Karina,

Thank you for your honest feedback. We are happy to know that Analytics Plus meets your expectations.

We also wanted you to know we have a licensing model for non-licensed users. It's called the 'dashboard viewer license' and enables non-login users to view published reports in Analytics Plus.

For details, please check this link : https://www.manageengine.com/analytics-plus/licensing-model-for-analyticsplus.html

So far, so good!

Beoordeeld op 19-9-2019
Jeff N.
Director of Customer Strategy
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: The support I have received is what truly elevated my experience with the software. The Analytics Plus support team has been exceptional with their responsiveness, patience and willingness to help. They clearly want their customers to be successful with the software.

Pluspunten: Being able to have the information that matters most to be readily available has been incredibly helpful and time saving.

Minpunten: Although you don't need to be exceptionally technical, you do need to have some technical aptitudes and understand the various data sets you are using.

Dashboard helping consolidated view and easy to use for software and hardware consolidation to save$

Beoordeeld op 16-5-2017
Mahadevan M.
Enterprise Architect
Informatietechnologie en -diensten, 10.001+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
4/5
In totaal
3 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Cost Saving on the software and Hardware

Pluspunten: Slide show view. Easy to Navigation on the hardware and software details. Easy to find overloaded system. Easy support file sending great if the implement the same option for other managed engine tool mainly application manager. I like application manger various ready made reports section. Automated sync with other tools. Colorful performance dashboard giving high visibility. I am using Memory, CPU and disk utilization trend mainly to get idea about our environment usage. This s/w is helping for the server consolidation we have removed 50 idle servers that is cost. Compare to overall saving this software purchase spending really low and worth to invest. Excellent support team.

Minpunten: I don't see much problem with connecting application manager but we are facing some problem with connecting Asset explorer all are manage Engine product this should be easy connection with ready made icon.

The tool is very easy to use and quickly provide much needed reports.

Beoordeeld op 31-5-2017
Rana S.
IT Business Analyst - Contractor
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld

Pluspunten: I love how easy it is to create reports and dashboards. You have different views that can be used to make them much easier to read. There is also a great support team who is very helpful when trying to resolve issues or if you need to create a report.

Minpunten: There have been many bugs we have encountered as well as slowness. I spend a lot of time with the support team trying to resolve these issues.

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