--- description: Ontdek de plus- en minpunten van Apex Loyalty en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Apex Loyalty - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer loyalty software](/directory/10031/customer-loyalty/software) > [Apex Loyalty](/software/161685/hero-loyalty) # Apex Loyalty Canonical: https://www.capterra.nl/software/161685/hero-loyalty Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/161685/hero-loyalty?page=2) > Een cloudgebaseerd kanaal en automatiseringsapp voor klantloyaliteit, marketing en incentive ontwikkeld op Salesforce.com, voor het creëren van merkambassadeurs. > > Oordeel: score van **5.0/5** door 6 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Apex Loyalty? De doelmarkt is voornamelijk productie in vrijwel elke sector, maar ook bedrijven met complexe onafhankelijke kanalen, van retailers tot distributeurs. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **5.0/5** | 6 Reviews | | Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Apex Loyalty - **Locatie**: San Francisco, VS - **Opgericht**: 2017 ## Commerciële context - **Beginprijs**: € 4.990,00 - **Doelgroep**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Ondersteunde talen**: Arabisch, Baskisch, Bulgaars, Catalaans, Chinees, Chinees, Deens, Duits, Engels, Estisch, Fins, Frans, Galicisch, Grieks, Hebreeuws, Hindi, Hongaars, IJslands, Iers, Indonesisch, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Lets, Litouws, Maleis, Nederlands, Noors, Oekraïens, Pools, Portugees, Portugees, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Andorra, Angola, Armenië, Australië, Azerbeidzjan, Bahrein, Bangladesh, Belarus, België, Benin, Bhutan, Bosnië en Herzegovina, Botswana, Brazilië, Brunei, Bulgarije, Burkina Faso en 139 meer ## Functies - API - Aanpasbare sjablonen - Activiteitendashboard - Analytics - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van meerdere kanalen - Bestellingen bijhouden - Betalingsopties - Bijhouden van klantenactiviteit - Bonusbeheer - CRM - CRM Integration - Campagneanalytics - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer - Conversies bijhouden - Dynamische prijzen - E-mailbeheer - E-mailmarketing - Engagement tracking - Feedbackbeheer - Inventarisatie - Kanaalanalytics - Kansenbehee - Klantenaccounts - Klantensegmenten - Klantgeschiedenis - Leads beheren - Lidmaatschapsbeheer - Loyaliteitsprogramma - Marketingautomatisering - Mobiele toegang - Nabestellen - Online bestellen - Online betalingen - Orderbeheer - Partnerbeheer - Partnerportal - Pipelinebeheer - Prestatiemeetwaarden - Promotiebeheer - Rapportage en analyse - Segmentering - Third-Party Integrations - Visuele analyse - Voor meerdere talen - Websitebezoekers bijhouden - Workflowbeheer ... en 10 meer functies ## Integraties (1 in totaal) - Salesforce Platform ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning ## Categorie - [Customer loyalty software](https://www.capterra.nl/directory/10031/customer-loyalty/software) ## Gerelateerde categorieën - [Customer loyalty software](https://www.capterra.nl/directory/10031/customer-loyalty/software) - [Channel management software](https://www.capterra.nl/directory/30678/channel-management/software) - [Klantbehoud software](https://www.capterra.nl/directory/34255/customer-retention/software) - [Sales enablement software](https://www.capterra.nl/directory/30798/sales-enablement/software) - [Sales engagement software](https://www.capterra.nl/directory/32195/sales-engagement-platform/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.capterra.nl/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Odoo](https://www.capterra.nl/software/135618/odoo) — 4.2/5 (1294 reviews) 5. [Agile CRM](https://www.capterra.nl/software/135148/agile-crm) — 4.1/5 (524 reviews) ## Reviews ### "Thank you APEX Team\!" — 5.0/5 > **Mirace Eda** | *30 maart 2023* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: They are very good at Loyalty campaign mechanics, gift catalog management and salesforce platform usage. The customer relations of the APEX team, which is always helpful and solution-oriented, are always dynamic and positive. > > **Minpunten**: Communication in development agendas can be complex. In new demands, it is necessary to proceed by simplifying the subject as much as possible. > > I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team. Customer experience, loyalty product experiences are extremely good. ----- ### "I believe this is one the most revolutionary channel loyalty software out there\!" — 5.0/5 > **Ezgi** | *7 maart 2018* > > **Pluspunten**: Apex Loyalty does solve most of your pain points such as communicating with your independent channels and collecting insights and turning them into brand advocates. With Apex Loyalty you can also reward your channels for their sales transactions. While doing that, Apex makes it fun for the channels to be engaged in your loyalty program. Apex Loyalty is also very scalable and can be used in any industry from manufacturing to services and FMCG industry. > > **Minpunten**: I can only speak about the challenges of starting a successful channel loyalty program mechanics. Figuring out the details of your loyalty program usually takes more time then you would think. ----- ### "Flexible and Easy Tool\!" — 5.0/5 > **Nisa Nur** | *4 april 2023* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: They have a very flexible tool and agile team, so it is very easy to work with them. It is very easy to take action and put the solution in place with them. > > **Minpunten**: Maybe there could be a hypercare process that we can make some additional developments during first a few months. ----- ### "Best tool to become loyalty Guru\!" — 5.0/5 > **Seckin** | *19 maart 2018* | Tabak | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It has lots of features to manage and engage your customers. Cluster based activities enables you to offer differentiated activities to your customers depending on your needs. User friendly admin panel is one of the key benefits. Seems like developed with lots of learnings; you have what you need to start your CRM without much effort. > > **Minpunten**: Surprisingly, there is nothing to complain about the software. All you need is to try and see how useful it is. ----- ### "Rewarding Becomes Easy" — 5.0/5 > **Burak** | *8 januari 2021* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Used by such big companies, although can be used by small companies too as it has the easiest way to rewarding employees. Furthermore, not only employees but also partners. Also being cloud based and having an app are the greatest features. > > **Minpunten**: Reporting and some templates should have been customizable, or this needs to be given for users in future updates. > > Customer service is great, helping and solving problems fast. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/161685/hero-loyalty?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/161685/hero-loyalty) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens