OptimoRoute

Goed product

Opmerkingen: Fijn programma om mee te werken.

Pluspunten:

Makkelijk in gebruik en lage kosten. De app werkt goed.

Minpunten:

Soms worden locaties niet goed herkend. Altijd even opletten of je de dorpstraat in de juiste stad hebt...

This has saved time and made my dirvers more efficient; so glad we found and implemented OptimoRoute

Pluspunten:

Optimorout makes it extremely easy of creating the weekly routes.

Minpunten:

I would like to see at least two more custom fields (preferable four).

Best scheduling system!

Opmerkingen: 100/10! I manage a high volume of clients on a daily basis, and coordinating their schedules manually would require an extensive amount of time and effort. Without efficient tools or support, the process would take hours to complete. Lucky, I don't have to!

Pluspunten:

You guys basically do the hard work for me, i love OptimoRoute.

Minpunten:

I really don't run into issues! I've been using this system for 2 years now, only great things to say!

Good Set Up/Needs Updates

Opmerkingen: Pretty good.

Pluspunten:

I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!

Minpunten:

The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.

Save Money using OptimoRoute

Opmerkingen: Implementing OptimoRoute streamlined our delivery process so much so we were able to reduce our dispatch employee from full-time to part-time. Saving on payroll. Needless to say the routing system is right on target, getting our driver in and around Manhattan in the most time efficient way.

Pluspunten:

OptimoRoute has helped us streamline our pick up and delivery service. We are a small business usually just sending out one truck a day that makes multiple stops. The app continually updates delivery times throughout the day. We are able to track our driver without having to call. The app automatically sends out text to clients when delivery is on the way. So many other applications we love.

Minpunten:

Although the program saves addresses, it does not save the contact/cell phone numbers. We figured out a workaround, so it's not a big deal.

Optimo 2024 & Forever!

Opmerkingen: This platform has helped our Company with many ways possible and we are 3 years. I couldn't imagen not having this software to help us complete our goals.

Pluspunten:

Optimo has the ability to import all our routes directly from our system via excel and avoiding manual input.

Minpunten:

To have the ability to have a scheduling calendar all in one platform. We are an Environmental Lab, and scheduling is big daily task. Other than that, we appreciate the help it's given our lab and field techs.

OptimoRoute, a tool that helps simplify work.

Opmerkingen: Overall, the experience is very good. It is an easy-to-manage platform with multiple tools that simplify day-to-day work, and its API is easy to configure.

Pluspunten:

The API is very easy for use, confign users, drivers or plannig routes, with 2 or 3 clics isdt already.

Minpunten:

In our process, we have only one driver, but we manage several dispatch lines. The license fee should be based on actual active drivers, not on the number of drivers created.

Simplicity by design

Pluspunten:

It’s simplicity and user friendly interface

Minpunten:

None that i have found in using for the past 4 years

Does the job!

Opmerkingen: Excellent ! We use it every day. It meets our needs

Pluspunten:

Easy to use. An excellent working tool for managing deliveries.

Minpunten:

Nothing to complain about. The product meets our expectations.

Great App to use for route tracking

Opmerkingen: For the most part Optimoroute is user friendly

Pluspunten:

The way you can see the progress of drivers and the pictures they can submit with comments

Minpunten:

The street routing could be improved but I believe there’s a change for truck routes that we are not using yet

I like it and recommend it to other people.

Opmerkingen: This app is accessible, and it is possible for you to get everything that you want

Pluspunten:

It's always updated. And when you need to use it is working perfect.

Minpunten:

It is easy to get to work, learn, and teach, so simply have.

OptimoRoute transformed out business

Opmerkingen: It's been a pleasure using OptimoRoute. The pricing is very fair, especially compared to some of the other services out there. I'm so grateful OptimoRoute is affordable for a small business like ours. Their customer service has always been quick to reply. [SENSITIVE CONTENT], specifically, has been very friendly and helpful. They clearly know their platform very well which isn't always the case with customer service reps.

Pluspunten:

Our company maintains beehives in backyards. Prior to finding OptimoRoute, I spent hours in front of Google Maps manually planning our routes. I thought it would be impossible to find a platform that would let me add such a huge number of variables. I can tell OptimoRoute a date range that we want to go back to our hives, what days the customer prefers we be there, and where our beekeepers reside so that the routes are efficient as possible. What used to take hours now takes 15-20 minutes! Other things I love: customizable emails and texts, the driver app, custom fields.

Minpunten:

I wish there was a calendar feature. A Google Calendar sync would be amazing. The timeline features make it difficult to see the week or day at a glance. The ETAs in the automatic texts are sometimes off by an hour or more.

Free Trial

Opmerkingen: I had an excellent experience using OptimoRoute and will use it again. I received a follow-up email with contact information and I called with a question. I was impressed with the support I was given.

Pluspunten:

Our small company had been searching for an easy way to deliver over 300 gifts at Christmas. We had volunteer drivers who made deliveries to a few homes after their work day. OptimoRoute, let me choose a small number clustered together for each driver.

Minpunten:

I was totally satisfied with every aspect of the software used.

Optimo Review

Opmerkingen: Overall experience is pretty good. Stop numbers and analytics could be better.

Pluspunten:

Setting up routes and live tracking orders.

Minpunten:

The route stops don't come in orders, need to update to make stops more strategically. The analytics is confusing.

Used Daily

Opmerkingen: We’ve tried other systems in the past. Optimo has had the best customer service and the best use. It rarely makes mistakes, which is invaluable.

Pluspunten:

The routing is effective. I love that we can see where our drivers are real time and help direct them if needed. Breadcrumbs help as well when trying to find a lost package.

Minpunten:

It’s complicated pricing. Although, I like the auto top up for sms.

Convenient, reliable and easy to use.

Opmerkingen: Easy to use, delivery tracking makes it all much easier.

Pluspunten:

1. Ease of uploading data. 2. Makes appropriate routes and can schedule 2 drivers at a time. 3. In some situations, we can schedule 2 delivery timings for 1 driver making the clearer for the user who is live tracking. 4. In case I put an address, it saves it in it's data base for the next time which makes it easier to not rewrite the whole address again.

Minpunten:

1. There are instances where the route setups are completely irrational and then they have to be manually set up.

Best investment we ever made to make our pickup and delivery service better.

Opmerkingen: The best!

Pluspunten:

The ability to keep my customers informed about our run status.

Minpunten:

Having to reset the form everytime an update is made which is almost daily.

Easy to use Route planning software

Opmerkingen: 5/5

Pluspunten:

Very easy to use, and set up, while also able to communicate with customers effectively

Minpunten:

Slower on updates and new features but they are working and not buggy

Great Product

Pluspunten:

I like how easy the system is to use and how easy it is for our staff to use as well. The ease of uploading excel sheets to make the process quicker and the ability to assign to multiple drives has been a game changer.

Minpunten:

I don't really think there is something I don't like, I feel that there is always something to improve. I would like to see OptimoRoute become HIPAA compliant so we can add more member data to the platform.

Please develop a H5 page for the management website!

Pluspunten:

Very flexible and so far really accurate

Minpunten:

We need a mobile h5 page for the management page. It’s really hard to access the website on phone

satisfaction with product

Pluspunten:

application is easy to use, a good helper in creating a route.

Minpunten:

There is no such thing. Everything is good.

We love it!

Pluspunten:

Ease of use and the API was very easy to integrate into our software.

Minpunten:

I believe the API has more features than the web dashboard does, I wish they would implement these. (Clustering Factor)

Valuable asset for my company

Opmerkingen: We are a service company and use OptimoRoute on a daily basis to plan and execute runs for our service vehicles. Benefits we have gained are: Enhanced visibility and more accurate planning of daily runs. Ability to provide more accurate ETAs and more easily plan jobs with specific time window requirements. Cost savings from more efficient runs.

Pluspunten:

The software is easy to use, easy to set up for use with out existing software, the route planning is very reliable - cost savings from efficient route mapping, Reliable - have had no interruptions to use or crashes, support team is very responsive and helpful.

Minpunten:

Software update notifications - I can't recall seeing any emails or notifications within the software to advise the user when there have been new features or improvements made to the software. I've noticed some changes such as the option to send routes at a specific time instead of straight away. It would be good to be given a list of patch/update changes to see if there is something new available that might be useful.

Amazing software!

Opmerkingen: We service individual trash cans that are clustered in specific neighborhoods. I can get the lat/long off of Google Maps one time and enter them in an Xcel spreadsheet and then just import everything into Optimoroute and let it figure out the fastest routing instantly among multiple employees who have different scheduling constraints. The app doesn't slow my people down and It handles stops that are very close together. My stops don't have a specific address usually so the lat/long feature really helps. I already have GPS tracking in my truck, but if I did not I would use the live map feature as well because it works really well.

Pluspunten:

This software has solved my routing problems and greatly increased employee productivity. It's very easy to set up the routes and transmit them to employees on a daily basis. The app works great and is very fast and easy to use. The price of the software is reasonable and pays for itself with the increases in productivity. It has made my job so much easier.

Minpunten:

We sometimes start and stop from different locations and I would like to see it easier to set start/stop points for commonly used locations. I would like to see some ability for the driver to make stop specific notes when necessary. I would also like to see the route timing schedule adjust to when the driver specifically starts their route so they know if they are on time. If they have to start a little early or a little late then the scheduled times are not as useful.

Optimo Review

Opmerkingen: Overall a good product to conduct simple multi drop optimisation. Limited reporting available and limited ability for anything strategic. As our business had no optimisation capability it has proven to be very valuable especially in these times when costs and efficiency are paramount.

Pluspunten:

The software is very easy to implement and use. The mobile tracking element simple and effective and we had no problems with any drivers using it. The optimisation process is very fast which allows the user to create several possible what-if scenarios.

Minpunten:

The location database is difficult to manage as it appeasr to add an entry everytime there is a slight change which leads to multiple entries for each location in the gazetteer. If you accidently copy or delete orders there is no "undo" button which can be disasterous when working to a tight schedule. We are unable to plan strategically as in our case I would need to create a large one-off schedule that would require me to add the number of drivers and add cost. As I only need to add drivers as a one-off this make it not cost effective to pay for a months worth of extra drivers. Operationally this biggest problem is hours worked does not include implant and explant that would apply to any driver. I cannot therefore use the system report to calculate hours as I am unable to add time for vehicle check, refuel debrief etc.