--- description: Ontdek de plus- en minpunten van Rocket.Chat en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rocket.Chat - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Collaboration software](/directory/15/collaboration/software) > [Rocket.Chat](/software/161575/rocket-chat) # Rocket.Chat Canonical: https://www.capterra.nl/software/161575/rocket-chat Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.nl/software/161575/rocket-chat?page=2) > Gratis, open source systeem voor teamsamenwerking en communicatie, alternatief voor Slack. Lokaal of in de cloud gehost. Totale privacy. > > Oordeel: score van **4.3/5** door 156 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Rocket.Chat? Teams die behoefte hebben aan interactieve communicatie en samenwerking. Gebruikers die Slack achter zich willen laten. Bedrijven van elke omvang die een uitbreidbaar platform voor samenwerking en berichten nodig hebben. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.3/5** | 156 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Rocket.Chat - **Locatie**: Porto Alegre, VS - **Opgericht**: 2016 ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - @mentions - AI Copilot - Aanpasbare branding - Activiteitendashboard - Audio-oproepen - Autoresponders - Bestanden delen - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Contentbeheer - Discussions/Forums - Documentbeheer - Externe ondersteuning - Geautomatiseerde antwoorden - Live chatten - Mobiele toegang - Offline formulier - Oproepen routeren - Overdrachten en routering - Proactief chatten - Rapportage en analyse - Rapportage en statistieken - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Sms-berichten - Taakbeheer - Third-Party Integrations - Toegangsopties/machtigingen - Transcripten/chatgeschiedenis - Tweewegs audio en video - Verwerking van natuurlijke taal (NLP) - Videochat - Videovergaderen - Waarschuwingen/Meldingen - Zoeken/filteren ## Integraties (17 in totaal) - Cloud Whatsapp - Collaboard - Confluence - Drupal - GitHub - Google Calendar - Google Drive - Google Meet - HubSpot CRM - Instagram - Jira - Jitsi - Pexip Video platform - Telegram - Twitter/X ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Collaboration software](https://www.capterra.nl/directory/15/collaboration/software) ## Gerelateerde categorieën - [Collaboration software](https://www.capterra.nl/directory/15/collaboration/software) - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) - [Unified communications software](https://www.capterra.nl/directory/31035/unified-communications/software) - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1785 reviews) 2. [WhatsApp](https://www.capterra.nl/software/180345/whatsapp) — 4.7/5 (16366 reviews) 3. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24111 reviews) 4. [Weave](https://www.capterra.nl/software/141842/weave) — 4.3/5 (669 reviews) 5. [Hiver](https://www.capterra.nl/software/142975/hiver) — 4.7/5 (147 reviews) ## Reviews ### "Lots of features as open-source & enterprise group chat software" — 5.0/5 > **Hendy** | *23 april 2021* | Maatschappelijk werk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The core software is open-source, so the cost is low to get started. You have the option, but not forced to, to purchase business/enterprise support and upgrade for additional features, and Rocket.Chat company also provides hosting services. In case you want to modify the code (likely you won't need it), but you can, so it's a big plus for feeling in control. Rocket.Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as expected. So really happy about this. We also did submit some patches and enhancements to Rocket.Chat GitHub, and while response time varies, we were welcomed, some of our contributions were accepted, some were not accepted but with clear explanation. So we're very happy that we can collaborate directly with Rocket.Chat developers and hopefully having good relationship in the long term. > > **Minpunten**: I still see stability issues, sometimes chats not refreshing, and random minor issues. It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months. I understand this is complex code without various platforms connected together, and to be fair Rocket.Chat tried to provide several debugging options inside it, so they do put effort in this. Configuring to use own Firebase Cloud Messaging (FCM) push notification is tricky, and requires deploying customized Android and iOS app... but this is to be expected and I'm not sure how it can be made easier. It still feels that they're pushing for new features more than to fix bugs. Which can be both a good thing or bad thing, depending on which side you're getting. > > Rocket.Chat has been very useful and relatively low-maintenance. Especially since we deployed it in MongoDB Atlas (another commercial product as DBaaS), so our MongoDB cluster is also low-maintenance. There are many features that can be enabled and configured, it's quite overwhelming at first. (to be honest, it still is now) But it makes me feel good too because if there's a use case, I feel that maybe 60-70% of the time, Rocket.Chat already provides that as an option. ----- ### "This OpenSource tool made our whole business possible" — 5.0/5 > **Julien** | *27 mei 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The possibility of having a self-managed version of it, running on our own servers, for free. This ensured our data stayed ours. We also implemented a chatbot connected to our MySQL and automatized the work distribution. > > **Minpunten**: There are over 1200 permission settings. Around 50% of the software is "okay" documented, the rest indicates it is "under development". Very complex to know exactly what impact will have each setting. > > We started our self-managed hosted community version of Rocket.Chat a week before starting our company. We were able to quickly facilitate collaboration and communication in our firm. We have implemented a custom made chatbot linked to our MySQL database for work distribution. This tool have been and still is the best we have used in the last two years. It is our "remote office" base. Amazing software, very customizable, unlimited possibilities. ----- ### "Rocket Chat - Good But not Great" — 2.0/5 > **Felix** | *22 juli 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: 1. I like the notification system. It's highly unlikely that you will miss a crucial notification. When the status is set to busy, the notifications will stay in the background 2. It is definitely cheaper compared to its competitors 3. It's good for team collaboration and communication with the ability to create changes 4. The emojis spice up the communication 5. It also offers SSO functionality where users can log in with their GSUITE credentials > > **Minpunten**: 1. The major con has to be the User Interface. It could definitely use a lot of improvements to make it smooth 2. When starting it for the first time, the servers actually take forever to load 3. It hangs quite a lot even with a very strong internet connection and high spec laptop 4. The file sharing option could be made smoother. 5. The video call option is still missing 6. It's very easy to miss notifications while using the mobile app > > Rocket Chat is a cost-effective communication solution for small businesses. However, when compared to its competitors (particularly Slack), it's not a product I'd suggest to someone trying to get the most out of it. The development team must work harder to stabilize the program and make it more user-friendly. ----- ### "My 6 months with Rocket Chat" — 5.0/5 > **Aditya** | *24 september 2019* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: 1. Installation is a breeze. I was able to install Rocket Chat, get SSL configured, and had a running server set up in an hour without having to wave through endless linux commands. 2. Inbuilt support, for Video call using Jitsi, and inbuilt notifications. 3. Slack like user interface , which my team can instantly connect to. > > **Minpunten**: 1. The Quote a message, can be improved, it is visually not very clear. 2. The Video call doesn't ring inside the application, only gives a button to join which makes people skip it some times. 3. On Windows, if the app is running in background, you need to go to the notification panel to bring it to front, if you start from the Start Menu, it doesn't come to front. Overall, the shortcomings are very less and trivial. The software is very stable and a breeze to use. > > Very satisfied . I have used Slack, Teamwork Chat before, but Rocket Chat is very economical to me ( free- minus the VPS cost). ANd it has everything we need. ----- ### "An open source scalable chat platform" — 5.0/5 > **Geverifieerde reviewer** | *4 oktober 2019* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Rocket Chat is a completely open source and scalable platform. I love all the options that are offered from: message history, public \& private channels, video, admin options, and more. The options are unlimited and I don't think I would ever use them all; but I'm glad they are there. > > **Minpunten**: Support \& Sales are diffcult to contact. I like talking to an actually person over the phone when making larger scale changes to my organization. ----- Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.nl/software/161575/rocket-chat?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/161575/rocket-chat) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens