MIE Trak Pro

MRP/ERP Made Easy

Pluspunten:

This is an of the shelf product, simple installation and implementation

Minpunten:

A free trial will help with potential new customers

Excellent Customer Service

Pluspunten:

Purchase order is very easy once it is set up.

Minpunten:

We have such specific needs that some of this program does not work well for us. It is hard to use some of the functions that would be really helpful if we could manage them.

Decent software, needs some trimming.

Opmerkingen: Making POs and creating WOs.

Pluspunten:

It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.

Minpunten:

Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.

We have been using MIE Trak for well over a decade

Pluspunten:

One word sums up the reason that we use and love MIE Trak PRO and MIE Solutions, FLEXIBILITY. This vendor is willing to help us configure their software to work the way we do instead of making us change our process to work the way the software does. In addition, the support we get from MIE Solutions is first class. They are very responsive to our support requests and don't make us wait for the next major release to provide a small modification we need now. The price of MIE Trak PRO is very fair for the powerful features it provides and the annual support charge is a good value for all of the time that MIE Solutions staff spends to make the product work better for us.

Minpunten:

The main problem we have with MIE Trak PRO and MIE Solutions is a result of what we like most about them. Their flexibility and responsiveness in modifying the software makes it difficult for them to keep training materials and documentation current. We have also seen that occasionally updates can have unexpected results, but in each of those cases, support has worked with us to resolve the problem quickly.

Making us efficient and aware

Pluspunten:

MIE Trak Pro follows a logical workflow from Quotation to Delivery following the lifecycle of production including BOM, Works Instructions, Stock Management, Outside Processes and much more. It incorporates a wide range of reports and the knowledgeable support team can produce custom reports to meet bespoke requirements. Data can be exported for further analysis in Excel.

Minpunten:

I can't think of anything negative to say about the software.