Wat is MailClark?

Bring the power of a shared inbox within Slack or Microsoft Teams to easily engage your teams in workflows related to messages management. For every Customer Support, Sales & Marketing, Project Management or Recruitment team, MailClark centralizes shared inboxes to optimize productivity.

Wie gebruikt MailClark?

Customer Support, Marketing & Sales, Recruitment, Project Management.

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Twijfel je over MailClark? Vergelijk met een populair alternatief

MailClark

4,9 (18)
MailClark
Niet beschikbaar in jouw land
US$ 5,00
maand
Gratis versie
Gratis proefversie
10
5
4,6 (18)
4,8 (18)
4,9 (18)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
Meeste beoordelingen
US$ 19,00
maand
Gratis versie
Gratis proefversie
184
72
4,5 (230)
4,1 (230)
4,4 (230)
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Reviews over MailClark

Gemiddelde score

In totaal
4,9
Gebruiksgemak
4,6
Klantenservice
4,9
Functies
4,4
Waar voor je geld
4,8

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
89%
4
11%
Andy
Andy
Executive Producer/Audio-Visual Alchemist in VS
Geverifieerde LinkedIn-gebruiker
Mediaproductie
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Mailclark gets my clients who won't adopt slack, onto Slack. And that keeps me out of my inbox.

5,0 5 jaar geleden

Pluspunten:

I can respond to email within Slack. That's powerful. I used to miss e-mails from important clients occasionally - but Mailclark's got a better eye on my inbox than I do - and since Slack is my home base, I don't have to task-switch to read (I don't respond from Slack, but I could.)

Minpunten:

I would say that I don't like the pricing - but they recently updated it - the only reason I don't upgrade to a paid version is that I don't have enough communication to justify it - but the price is reasonable for a service that is awesome.

Reactie MailClark

5 jaar geleden

Hi Andy, Thank you for your review! If you need help to start answering from Slack, let us know, we'd be happy to share some tips :)

Paul
Paul
CEO in Frankrijk
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

One of the best Customer Service I've seen online, and boy have I tried a lot of services !

5,0 5 jaar geleden

Opmerkingen: No need to check dozens of different email adresses everyday : everything is in slack, and manageable by everyone on our team. Possibility to exchange with non slack people through email, without leaving slack.

Pluspunten:

Mailclark lets me get all my team's email directly in Slack, canceling the need to check multiple inboxes, multiple times per day. It makes us save time, and we really appreciate the possibility to do the same with Facebook Messages / Twitter accounts.

Minpunten:

I'd very much like to have a feature in which I could list all the conversations I've had with customers, partners that we deal with through Mailclark. For frequent conversations you can just leave a channel open, but for customer support it'd be great to be able to search for a contact and land directly in the slack channel dedicated to them, this way we'd have access to the chat history, etc. Would also very much like to be able to merge Facebook Messenger and Email channels when they're for the same customer.

Reactie MailClark

5 jaar geleden

Hi Paul, thank you for your detailed feedback. You can give this feature a try: Type an email address in a DM to MailClark. MailClark will tell you whether you're written to this person and in which channel(s). Is it what you're looking for? Thank you your suggestion on common channels for Messenger + Email (FYI we already offer this feature for Twitter + Email).

Phil
CEO in Australië
E-learning, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great slack app

5,0 5 jaar geleden

Opmerkingen: Emails in one place

Pluspunten:

Mailclark is easy to use, setup is as simple as creating email addresses and then chasing your apps to send to these email addresses instead.

Reactie MailClark

5 jaar geleden

Hi Phil, Thank you for your review! If you ever have questions about MailClark, we'd be happy to help!

Franz-Robert
Lead ux, senior dev in Nederland
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

It just works, and it keeps getting better

5,0 5 jaar geleden

Opmerkingen: All communications in one channel : slack!

Pluspunten:

I love the way the team handles support, kudos for that. Also love seeing the improvements coming along during the time we've been using it (most memorable are the intro of threaded replies, smtp support). And like I stated earlier, it just works. It does what you expect and is reliable doing so.

Minpunten:

Reply with attachments is not very intuitive. Also sometimes we get a bit too much mail and lose track of what we've replied to already (use it mostly for support request)

Reactie MailClark

5 jaar geleden

Hey Franz, thank you from the whole team! About attachments, if you're using our new 'conversation threading' option, you'll see a new "Attach a file" button which makes things much easier. Also, we hope you'll enjoy the new feature we just released (if you've turned on 'conversation threading'): MailClark now alerts you when new messages are left unanswered. Finally, did you know you can mark your emails as done ¿ ? So you can easily see the ones still waiting for action.

Jason
Director of Business Development in Albanië
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great addition to our Slack team

5,0 5 jaar geleden

Opmerkingen: Streamlining email communication from remote chapters into one platform. I can access all email accounts from one location.

Pluspunten:

It's been great using this software and seeing them listen to feedback and continue to add new features along the way. Their customer support team is able to help anytime I have a question. I look forward to continuing to use the software and helping them grow as well.

Minpunten:

Currently the only thing I'm waiting on is custom email signatures per inbox which I've suggested and talked to them about.

Reactie MailClark

5 jaar geleden

Hi Jason, we¿ve taken good note of your feedback indeed. We¿ll keep you updated, thank you for your review!

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