Eventsquid

Wish we would have discovered Eventsquid sooner!

Opmerkingen: On top of solving all of our registration problems, through Eventsquid, we've solved problems that we didn't even realize were problems. For example, our accounting department for 34 years has produced invoices for hundreds of participants that wish to be invoiced. It's not hard to do but it takes time. With Eventsquid, the customer creates their own invoices and in their communication center, you can have automated reminders to send to customers that are approaching payment due date or past due. No more individual follow-up emails. Our accounting team was delighted to know that workload had been removed. After our show, we had a team that spent a large amount of time creating an after-show survey (they built our own system) but Eventsquid has a survey tool built in with the mailing lists already available. That freed up a great deal of team for our developers. Additionally, our developers no longer have to build and maintain our custom seating program. Eventsquid has a seating program built in. And, best of all, it works directly from our registrant list so we do not have to import, export and update data in two separate locations. This system is not just benefiting the registration process, it literally is changing our whole organization. We are learning that we can use this software for far more things than just our Symposium registration. We are using it for several other events and day-to-day operations.

Pluspunten:

I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!

Minpunten:

I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.

Eventsquid makes it personal!

Pluspunten:

Our organization was planning to host an event of 2,000+ attendees, and we knew we had to have a registration and management software that could keep up with our demands, especially since our event is incredibly complex. After comparing and contrasting many options, we did decide to take the plunge with Eventsquid. Its offerings, ease of use, price point, and support staff really stood out when making the final choice. In fact, the staff and leadership of the company really made the difference, compered to the other companies and options. They were patient and understanding, and always ready to help and assist us with any questions or concerns we had. You aren't just another client or just a number with Eventsquid, they make it personal from the start and for us, that made all the difference!

Minpunten:

The reporting and statistics portion of the software left a bit to be desired. A lot of information is certainly available, but customizing the reports and nailing down specific data was difficult and sometimes simply not possible, due to the limitations of the software in categorizing the stats and figures. Also, when searching for specific attendees that have registered, to make edits or gather information, the search criteria has to be entered exactly as is was entered by the attendee originally. This makes searching for some attendees not very user friendly.

We just finished our first year and signed up for year 2!

Opmerkingen: We processed over 1500 registrations with very little complaints and system issues.

Pluspunten:

The easily customizable forms, ability to quickly contact registrants, payment processing, dashboards, reports, and pricing are all great features of Eventsquid

Minpunten:

I would like to be able to pull a report to look at a year's worth of data. We would like an opening for item, when selecting the type of event. We noticed that it doesn't appear that you can add sponsorships with an event.

Great features and functionality, issues with user-compatibility

Opmerkingen: It helped with several essential event functions, like registration and payment processing, and helped make things easier. However, non-user-friendly functions made things more difficult for us, as we had to help guests register and make payments over the phone. All in all, it's affordable and worth the money, but improvements are needed.

Pluspunten:

It performs a lot of functions, from registering guests to processing payments to sending out event surveys.

Minpunten:

It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).

Makes Conference Time Easier

Pluspunten:

Online registration and payment processing; event website all in one.

Minpunten:

We have some users that do struggle with registration but some of that is due to not reading the instructions thoroughly.