--- description: Ontdek de plus- en minpunten van LogMeIn Rescue en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LogMeIn Rescue - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [LogMeIn Rescue](/software/161344/logmein-rescue) # LogMeIn Rescue Canonical: https://www.capterra.nl/software/161344/logmein-rescue Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.nl/software/161344/logmein-rescue?page=2) > Computers van klanten kunnen in real time op afstand worden bediend via het internet voor helpdesks, ondersteuningssoftware, IT-organisaties en meer. > > Oordeel: score van **4.6/5** door 163 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt LogMeIn Rescue? Kleine bedrijven, middelgrote bedrijven en grote ondernemingen in interne organisaties op het gebied van IT, MSP's, professionele helpdesks, klantenservice en technische ondersteuning. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 163 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: GoTo - **Locatie**: Orem, VS - **Opgericht**: 2003 ## Commerciële context - **Beginprijs**: US$ 109,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Hongaars, Italiaans, Japans, Koreaans, Nederlands, Portugees, Spaans - **Beschikbare landen**: Australië, Canada, China, Duitsland, Filipijnen, Ierland, India, Japan, Maleisië, Nieuw-Zeeland, Singapore, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare branding - Alerts/Escalation - Annotaties - Assets volgen - Beheer van vergaderingen - Bestanden delen - Bestandsoverdracht - CRM - CTI (Computer Telephony Integration) - Chatten/messaging - Communicatie via meerdere kanalen - Configuratiebeheer - Consumentgericht chatten in realtime - Contract- en licentiebeheer - Controlebeheer voor presentaties - Desktop/Browser Sharing - Diagnostische hulpmiddelen - Enquêtes en feedback - Externe ondersteuning - Geautomatiseerde routing - IVR - Incidentenbeheer - Live chatten - Mobiel scherm delen - Onbeheerde toegang - Oproepen opnemen - Oproepregistratie - Probleemoplossing - Rapportage en analyse - Realtime chatten - Samenwerkingstools - Scherm delen - Scherm delen in realtime - Schermopname - Sessies opnemen - Softphone - Taakbeheer - Third-Party Integrations - Toegang en controle op afstand - Toegangsopties/machtigingen - Videochat - Videovergaderen - Wachtrijbeheer - Zelfserviceportal ## Integraties (11 in totaal) - Agiloft - Autotask PSA - Freshdesk - HappyFox Chat - HappyFox Help Desk - JIRA Service Management - Microsoft 365 - Microsoft Teams - Salesforce Service Cloud - ServiceNow - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) ## Gerelateerde categorieën - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) - [ITSM-software](https://www.capterra.nl/directory/30676/itsm/software) - [Software voor het delen van schermen](https://www.capterra.nl/directory/31738/screen-sharing/software) - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) - [Software voor ondersteuning op afstand](https://www.capterra.nl/directory/30928/remote-support/software) ## Alternatieven 1. [Zoho Assist](https://www.capterra.nl/software/181775/zoho-assist) — 4.7/5 (1375 reviews) 2. [ISL Light](https://www.capterra.nl/software/146892/isl-light) — 4.7/5 (779 reviews) 3. [TeamViewer ONE](https://www.capterra.nl/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.nl/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24046 reviews) ## Reviews ### "LogMeIn Is a wonderful option for remote repairs" — 4.0/5 > **Carman** | *23 juli 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like that it allows me to take over an end user's computer with almost complete access. There does not appear to be any feature on the user's computer that I cannot access (outside of administrator access needed on site). This is very handy and allows me to do my job easier. > > **Minpunten**: Certain optional screen sharing features would be nice, like being able to choose a specific window or screen. And easier sign in and access granting would be nice. It takes a few steps to get into a user's computer. > > LogMeIn Rescue is how we support our clients and end users all over the world. It is a really well made option for remote repairs. Outside of hardware and environmental issues, I can make almost any repair on an end user's computer without even needing to be in the same country. Overall, it is a very handy piece of software that I will use over and over again if given the chance. ----- ### "Good Product for Remote Support" — 4.0/5 > **Mihai** | *10 september 2025* | Luchtvaart(maatschappijen) | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I am using LogMeIn products for over 10 years and I find it a great tool. I like the simplicity of it and the fact that I am already used to the tool. The user accounts are easy to create and we can support he customers quite easy. The remote access function is working flowless, like always. > > **Minpunten**: I have used LogMeIn for years now, and I have great experience with it. What I like the least right now is the pricing for the enterprise solution. The value for money is not quite there, especially compared to other products on the market. > > Overall experience with LogMeIn Rescue is good, especially that I have been using the product for more the 10 years. I am personally a big fan of LogMeIn. ----- ### "May 2022 Update Broke this Product" — 2.0/5 > **Brett** | *19 mei 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Reliable - unattended access - ease of use with client > > **Minpunten**: Recent update week broke the product - three weeks in and their dev still has yet to undo the damage they did with the update. Support is incredibly non-responsive. Likely in that they have no answers. > > Used to be amazing, then GoTo stepped in - I'm shopping for an alternative as we speak - after 13 years with LMI. ----- ### "A Reliable Tool for Remotely Connecting to Another Computer or Device" — 5.0/5 > **Andrea** | *8 juli 2025* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I was really happy with how quickly and easily LogMeIn Rescue allowed my Help Desk technicians to gain access to our client's computers when they were having issues. > > **Minpunten**: There wasn't much not to like about LogMeIn Rescue. If there was anything, it was that the price was just a bit higher than I would have liked as we operated a very small Help Desk. > > We decided to use LogMeIn Rescue for our client Help Desk mostly because we were already using other GoTo products. It made sense to add another product to that account rather than go with an untested vendor. We stayed with LogMeIn Rescue because it was quick, easy to navigate, and provided a reliable connection to our client's computers. ----- ### "LogMeIn Rescue - Essential Support Software" — 5.0/5 > **Bryan** | *23 november 2019* | Administratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: In my industry, I tend to the needs of users inside the office and outside. LogMeIn Rescue seamlessly allows me to take over my users computer and address their needs wherever I happen to be. Quite frankly, it is the most important software I use. Not only can I control the user's computer remotely, but the Rescue console also allows me to peak inside the file directory. This allows me to move and transfer files directly between our two computers. > > **Minpunten**: It's not cheap\! There are alternatives that are significantly less expense, however, you get what you pay for. Rescue is robust and the extra money spent is certainly worth it. Additionally, in order to acquire full control over the user's computer, there are a couple of steps that need to be explained to the user. While most find these steps intuitive, some of my older clients find it difficult. Sometimes patience and familiarity with the Rescue commands are required to get your client on board with you. > > Essential. I couldn't possible envision doing my job properly without it. Before this software, I used to drive to my client's locations and help them out of a jam, now they know I am just a couple of clicks away. It's the one annual expense I have that I am always happy to spend. ----- Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.nl/software/161344/logmein-rescue?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/161344/logmein-rescue) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens