Swoogo

Swoogo is Simply the Best Registration Software

Pluspunten:

Swoogo is very flexible and allows us to meet the needs of our many clients. We've used multiple online registration products and Swoogo EASILY beats them all! Swoogo makes creating up events very easy, has many options allowing us to customize our builds based on each client's needs, is constantly being updated and has more features than most other products. Reporting is very easy. Despite being only a 5 person company, I feel like a big fish in a small pond. I feel "heard" when we make suggestions. Customer service is the best and very responsive! I wish we got more limited access/reporting users in our package but there is even a work around for that by building a password-protected report site. There is a integrate app option that I'm hoping even more features will be added to soon. We use Swoogo on a daily basis and process about 7,000-10,000 registrations per year. That number has increased since we started using Swoogo and I credit much of that to the happiness of our clients and the ease of use for registrants. Swoogo is a very easy "sell" to our potential clients. When they see it they love it too.

Minpunten:

Would like to see the integrated App more feature-rich so I can use it for my clients. If you need a more simple app it is very inexpensive and will work great.

Swoogo is the best event management platform I have used

Opmerkingen: I can't say enough good things about Swoogo. The user experience, the end-user experience, the customer support, the integration with other tools... everything is so well-designed and user-friendly. Anyone who is looking for an event registration and event management tool should look no further.

Pluspunten:

I've used several event management platforms and Swoogo is by far and away the best one available. It's event builder is flexible, allowing us to design customized registration and virtual/hybrid event experiences as fits the needs of our event/funder. The user experience for our registrants is intuitive and pleasing to the eye. Our Marketing team loves the flexibility with the email designer and the ability to send custom emails to different groups within an event's registrants, and they also find the reporting features tied to emails extremely helpful. Finally, the team at Swoogo is outstanding. Any time I have had a question, their customer support team responds quickly and they have always been able to come up with a solution.

Minpunten:

The only thing that comes to mind is that I would love the ability to merge contacts in the Swoogo address book. Occasionally we have someone who registers for one event using their professional email address and another event using their personal email address, so now they have to contacts in our Swoogo address book. I'd love to be able to merge them so that we get a complete picture of their registration history with VentureWell in one contact record. That's fairly minor though - I'm exceptionally pleased with Swoogo's product!

Overwogen alternatieven: Cvent Event Management

Redenen om voor Swoogo te kiezen: We were eager to find a new event registration and event management tool because the tools we had been using were extremely expensive and also did not allow for the flexibility in event design that we are looking for.

Overgestapt van: Fonteva for Associations en Cvent Event Management

Redenen om over te stappen op Swoogo: Swoogo's price point AND vastly superior product made the choice very clear, and we've been extremely happy with Swoogo since we made the switch!

Swoogo for your events?

Opmerkingen: I recommend you try Swoogo and see if it works for you and if it does great.

Pluspunten:

We like that with Swoogo you can transfer data from one platform to the other, and it offers a good number of features that other event management products don't. It also gives you the opportunity to use it for more than one event which is awesome due to the number of events we host in a year.

Minpunten:

Customer service is the worst and getting them to add basic tools is a waste of time. They have you send a request and if it gets more votes from people requesting the same feature then they will work on it, otherwise, you are left paying $ for something you can't use.

Swoogo is the best in town!

Pluspunten:

This software is widget based which is the "drag and drop" feature. Which makes building super quick, super easy and super customizable. The finished product looks like you spent weeks developing it. The registration process is also super easy to customize and add logic too. You are able to create multiple paths and get really specific. In addition to that, you can have specific emails based off registration. The reporting is very clear and concise and gives you all you need to know up front as well. The support team is available basically around the clock and are super personable and ready to help.

Minpunten:

There are only 2 things I wish I could change about Swoogo: 1. I wish the platform had abstract management (which that may be in the works *fingers crossed). and 2. I wish there was a call center instead of chat/email for the support team. Granted the support team is absolutely wonderful. They reply quickly, they are detailed and they have event sent me video chats to walk through issues before. But it would be nice to have a last resort phone number in case of emergencies.

Overwogen alternatieven: Boomset, Cvent Event Management en Eventbrite

Redenen om over te stappen op Swoogo: Swoogo has a great cost, open API, and integrates and talks with many other products. Easy to use for many different events and reasons.

Best event software I have ever used

Opmerkingen: My experience with them has been truly exceptional and I have switched several other services that we used to use into this one so that I can have as good of an experience with all of our different event technology and not just attendee registration anymore.

Pluspunten:

Best event software I have ever used! It is the first one that finally gives me the freedom to do everything I need to do quickly and well and total open source to connect to other things I need as well. Using this system has made our events look much better online, saved tons of staff time and single-handedly got me through the pandemic with our switch to virtual tools as well.

Minpunten:

There’s very little that I don’t like but sometimes Google auto fill Kent interfere with it a little bit