Wat is Solutionreach?
Solutionreach is 100% gericht op het leveren van de technologie en de expertise over hoe deze effectief te gebruiken, om betere zorg te bieden en een meer winstgevende praktijk op te bouwen. Het platform laat zien hoe de ervaring voor patiënten en zorgverleners kan worden verbeterd. Plan nu een consult voor meer informatie.
Wie gebruikt Solutionreach?
Van een enkele praktijk tot bedrijven op ondernemingsniveau.
Waar kan Solutionreach worden geïmplementeerd?
Cloud, SaaS, Web
Over de leverancier
- Solutionreach
- Gevestigd in Lehi, VS
- Opgericht in 2001
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Verenigde Staten
Talen
Engels
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Open Dental
PatientPop
RevenueWell
Constant Contact
Over de leverancier
- Solutionreach
- Gevestigd in Lehi, VS
- Opgericht in 2001
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Verenigde Staten
Talen
Engels
Video's en afbeeldingen van Solutionreach
Vergelijk de kosten van Solutionreach met soortgelijke producten
Functies van Solutionreach
Alternatieven voor Solutionreach
Reviews over Solutionreach
Ana marie B.
Useful and time saving
Pluspunten:
helps with appointment reminders AND review management for a reasonable price; customer service is amazing
Minpunten:
I truly have no complaints. It provided everything I was looking for (review management, managing appointments (reminders for upcoming apts, reminders to book an apt, newsletters and drip campaigns).
Meg S.
Overwogen alternatieven:
Used by us since 2014
Opmerkingen:
We have grown with SR in so many ways. The pros are high (quality product, low maintenance, easy to utilize), the cons are expected (longer times to reach support, things falling through cracks) and we know what to expect from them.
At one point, we left SR for DemandForce and quickly returned since we were unable to customize the communication received from patients on our behalf in a way that reflected our brand. We haven't left since!
Pluspunten:
SR is a great platform for reminders, group messaging, and newsletters. It may be great in other aspects, but I don't utilize those features. In the 7 years we have used SR, they have made many changes and added many products. It is one of the softwares we utilize, but it is the most low maintenance and I love that. I only log on when I need to and that's an awesome benefit.
Minpunten:
I wish the SR Intake form would write into more software. We have Eaglesoft and Eyefinity, but SR Intake only writes into Eaglesoft. Super helpful. Would be much more helpful if it would do the same with our vision PMS.
Miguel R.
Solutionreach can assist in managing your Social Media interaction
Opmerkingen: Being in Healthcare we have been using this product for 4 years. By the name of the category, it makes it seem that its only for Dental but don't be fooled. It's for anything related to Healthcare and other industries. They do have an aCheckout their website for full list of industries they support. In terms of what Solutionreach does; It's able to assist in appointment scheduling. The appointment scheduling feature can be interfaced with a CRM or EMR to provide real-time confirmations. This is a great little feature that works. As most technology system, Solutionreach has transformed in the last few years, positively. They have nice features where after appointment patients/person can be sent a Feedback/Survey via Text, Email or portal. Another great feature as from the survey you can directly have it connected to Social Media to post on your behalf. Imagine not having a real way to get people to post to your Facebook or Google Places, well now you will get a flood with this features.
Pluspunten:
Customer service has been responsive. The price point is relatively good compared to others. They have flexible packages that can be inclusive of all cost example Text messages, you won't have to pay per text but its unlimited in a package. The fact that they have a development team that does integration is great. As long as they have interfaced before it may be a low to no cost to connect. Other features included in one package are Mass-Email blast marketing, patient education (specific to dental) and patient reminders.
Minpunten:
Still building rules on application to make it more robust. Its no salesforce but for the price point you cant complain.
Kumar S.
Overwogen alternatieven:
Solution Reach
Opmerkingen: Love the software. It really helps us keep our schedule up-to-date and also allows our staff to focus on other areas.
Pluspunten:
Love the text and email remainders. The auto updates in our schedule allow us to keep our schedule fully booked at all times. It also helps our staff focus on other areas.
Minpunten:
Sometimes there are syncing issues. So we have to make sure it synced every few hours. We log into the main website portal and check the sync time. If it synced we know we are good to go.
Casey H.
Very happy with SR
Opmerkingen: Very pleased. We switched from Weave and have had no issues.
Pluspunten:
The SMS is by far the best and most efficient way to communicate with our patients. It's been extremely helpful in reminding, confirming, rescheduling appointments. Our no show rate has decreased drastically.
Minpunten:
Honestly I have no encountered any problems thus far. The software has been a huge improvement to our office.
