MailBird

Geen kontakt met helpdesk

Opmerkingen: Werkte prima totdat ik de licentiesleutel invoerde. Toen kon ik niets meer.
Kontakt met de helpdesk werd na 2 mails gestopt en als ik nu mail krijg ik de melding dat het emailadres niet meer in gebruik is.
Maw weggegooid geld

Pluspunten:

Geen. Als het niet werkt kan ik geen pluspunten vinden

Minpunten:

Werkt niet. Net als de helpdesk. Die besluit ook ineens de communicatie stop te zetten

Great email client

Opmerkingen: Very positive. I've received good customer service and the price is very reasonable given that it's a one-off payment.

Pluspunten:

Set out nicely with a clear design. Love having whatsapp dropbox and google calendar all in one place integrated into the email client.

Minpunten:

There is nothing that I can think of I don't like about the product. I am very happy with it.

It just works!

Opmerkingen: I have many different inboxes that I have to keep track of. Having to switch accounts to check everything at least a few times a day was very time-consuming. Since switching to MailBird I get all my accounts synced to a unified inbox and notified whenever I receive an email. That makes it much easier to stay on top of my work and keep track of everything with minimal effort which could easily save a lot of time.

Pluspunten:

The best thing about MailBird is that everything works. I have been using it for many years and it has been very reliable with no problems at all. Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not encountered a single issue since I started using MailBird.

Minpunten:

It might look a little bit basic and does not compare with all the fancy web-like interfaces that most newer software has. But don't let it fool you, there are a lot of great features that make MailBird a powerful tool, and most importantly what it does, it does well.

Unfortunately does not always send mail

Opmerkingen: In general when it works it is a good product, but it does not work consistently and is not reliable.

Pluspunten:

I like that all accounts are unified in one place. I can set up icons that help me identify an account at a single glance. The delayed sending feature is helpful and intuitive.

Minpunten:

I have one account that consistently has problems sending mail with mailbird. There is no announcement that it does not send, instead it quietly slides that mail into drafts, and it is a nasty surprise to discover it did not go out. I have contacted customer service several times, they can find no error! On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as the problem is not consistent it is hard to capture!!

A software that keeps its promises until it doesn't.

Pluspunten:

Mailbird is very easy to use and actually better than Outlook on some aspects. I especially like the mailboxes management that lets us monitor our different mailboxes in one glance.

Minpunten:

Unfortunately, the software can be overly simple and you sometimes find yourself looking for a feature that simply does not exist. The text processing is also quite catastrophic with erratic behaviour when it comes to formatting the text. But after all, why not? A simple product at an affordable price offering a good overall experience. Yes... But no. First of all, after 3 years of daily use I'm not sure I've seen any changes. Don't get me wrong, I'm all for not changing something that is not broken, but here’s the catch. Some things are actually obviously broken, such as the text formatting, and the team won't do anything about it. The worst for the end: as your mailbox starts to get a lot of messages, it will take longer and longer to send them. Sometimes you even have to restart the software and the message then get sent instantly. I have tried with Outlook and have not had this problem. I contacted them about it, but the guy was completely lost and his best idea was eventually to uninstall and reinstall the software or... Delete my messages! As I write this comment, I can see how my grief is getting the better of this review. It could be a great mailing software, but has set itself up to be average with bugs that make it mediocre. Mailbird, if you are reading this, please fix your software. I love you, but it's getting complicated.