--- description: Ontdek de plus- en minpunten van AlertOps en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AlertOps - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Incident management software](/directory/31332/incident-management/software) > [AlertOps](/software/160468/alertops) # AlertOps Canonical: https://www.capterra.nl/software/160468/alertops Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/160468/alertops?page=2) > Een IT- en DevOps-incidentresponsoplossing die incidentrespons automatiseert om bedrijfskritieke problemen sneller op te lossen. > > Oordeel: score van **4.7/5** door 21 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt AlertOps? IT- en DevOps-teams in elk bedrijf, van kleine bedrijven tot grote ondernemingen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 21 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: AlertOps - **Locatie**: Bloomingdale, VS - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 18,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Albanië, Amerikaanse Maagdeneilanden, Andorra, Anguilla, Antigua en Barbuda, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België, Belize, Bermuda, Bhutan, Bosnië en Herzegovina, Britse Maagdeneilanden en 117 meer ## Functies - Alerts/Escalation - Auditing van problemen - Audittrail - Beheer van Service Level Agreements (SLA's) - Beheer van supporttickets - Bewaking - Communicatie via meerdere kanalen - Communicatiemanagement - Dashboard - Gebeurtenislogboeken - IT-reporting - Kennisbankbeheer - Onderhoudsplanning - Onderzoeksbeheer - Priorisering - Rapportage en statistieken - Rapportage van incidenten - Real-Time Monitoring - Real-Time Notifications - Realtime meldingen - Releasebeheer - Samenwerkingstools - Status bijhouden - Taakbeheer - Ticketbeheer - Toegangsopties/machtigingen - Voor MSP's - Waarschuwingen/Meldingen - Wachtdiensten plannen - Zelfserviceportal ## Integraties (80 in totaal) - AWS CloudTrail - Airbrake - Apica - AppDynamics - AppSignal - Auvik - BigPanda - Bitbucket - Bitrise - BugSnag - Catchpoint - Checkly - Cherwell Service Management - CircleCI - Confluence ... en 65 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Incident management software](https://www.capterra.nl/directory/31332/incident-management/software) ## Gerelateerde categorieën - [Incident management software](https://www.capterra.nl/directory/31332/incident-management/software) - [ICT-beheersoftware](https://www.capterra.nl/directory/10001/it-management/software) - [Website monitoring tools](https://www.capterra.nl/directory/10021/website-monitoring/software) - [DevOps tools](https://www.capterra.nl/directory/31120/devops/software) - [Software voor bewaking en beheer op afstand](https://www.capterra.nl/directory/31715/remote-monitoring-and-management-software/software) ## Alternatieven 1. [Freshservice](https://www.capterra.nl/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [Site24x7](https://www.capterra.nl/software/168192/site24x7) — 4.7/5 (344 reviews) 3. [ilert](https://www.capterra.nl/software/207205/ilert) — 4.7/5 (64 reviews) 4. [JIRA Service Management](https://www.capterra.nl/software/138769/jira-service-management) — 4.5/5 (763 reviews) 5. [Datadog](https://www.capterra.nl/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) ## Reviews ### "Highly Recommend AlertOps" — 5.0/5 > **Henry** | *5 december 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: AlertOps has helped us provide fast tech support to our clients around the clock with minimal expense. The integration with our existing PSA and other systems provides us with almost instant alerts about the things that actually matter. In the past we’ve experimented with other alerting systems that either gave us a lot of noise (too many alerts), or didn’t work reliably. With AlertOps, the system just works. This has given us the ability to monitor our clients systems 24x7x365 without the burden of excessive staffing. > > **Minpunten**: Like any highly integrated system, occasionally there are blips where the integrations and connections needs some attention. ----- ### "Very Happy Customer." — 5.0/5 > **L.Victoria** | *10 juni 2019* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I can make the schedule ahead of the time and make changes immediately when needed. > > **Minpunten**: Limited options for individual responses to the extensions. I'd love it if I got the voice messages in text form. > > We work for the Emergency Department 24/7, and it's imperative that we don't miss any calls. It's important also that the calls are transferred to the right person. Alerts are working for us\! ----- ### "Good technology but customer service needs polish." — 4.0/5 > **George** | *13 februari 2018* | Computersoftware | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Easy to integrate with existing services. Interface is very intuitive. Easy to set up new users. Easy to customize alerts. > > **Minpunten**: Pricing structure is confusing and my emails requesting clarification have gone unanswered. Also when my free trial ended I was locked out of my account without access to make the purchase. Had to email support to let me back into my account to pay for subscription. ----- ### "AlertOps Review" — 5.0/5 > **Katrina** | *23 november 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It allows easy ticket management for ITSM teams and allows you to route customer calls easily and efficiently. > > **Minpunten**: I do not dislike anything about this software. I think is a good ticket management tool. It has helped me meet SLA deadlines many times. > > My overall experience with AlertOps has been great I use it for ticket management and I like that has a lot of features and good customer support. ----- ### "AlertOps is Great\!" — 5.0/5 > **Chris** | *18 juli 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The flexible scheduling, easy setup and clear notification options with the app, text and calling. > > **Minpunten**: No real cons, wish we had the budget to use the higher-level plan haha. > > Alertops has been a great product for us. Really makes after hours calls easy to manage. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/160468/alertops?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/160468/alertops) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens