---
description: Ontdek de plus- en minpunten van ETS en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ETS - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [IVR-software](/directory/30231/ivr/software) > [ETS](/software/160319/ets)

# ETS

Canonical: https://www.capterra.nl/software/160319/ets

> ETS registreert en analyseert gerepliceerde daadwerkelijke telefoongesprekken om ervoor te zorgen dat je volledige gespreksinfrastructuur een vlekkeloze klantervaring biedt.
> 
> Oordeel: score van **5.0/5** door 1 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt ETS?

Contactcentra en systeemintegrators vertrouwen op ETS om ongeëvenaarde testmogelijkheden te bieden voor hun unified communications, IVR-configuraties en telefonie-infrastructuur.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **5.0/5** | 1 Reviews |
| Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews |
| Functies | 5.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Occam Networks
- **Locatie**: London, VK
- **Opgericht**: 2016

## Commerciële context

- **Beginprijs**: US$ 1.280,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Verenigd Koninkrijk, Verenigde Staten

## Functies

- Callcenterbeheer
- Controle van oproepen
- IVR
- Invoer via telefoontoetsen
- Meerdere scripts
- Oproepen opnemen
- Oproepen routeren
- Tekst naar spraak

## Ondersteuningsopties

- Telefonische ondersteuning

## Categorie

- [IVR-software](https://www.capterra.nl/directory/30231/ivr/software)

## Alternatieven

1. [Global Call Forwarding](https://www.capterra.nl/software/1013108/global-call-forwarding) — 4.9/5 (54 reviews)
2. [VoIP.ms](https://www.capterra.nl/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Genesys Cloud CX](https://www.capterra.nl/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.capterra.nl/software/136894/xcally) — 4.8/5 (130 reviews)
5. [MyOperator](https://www.capterra.nl/software/159433/myoperator) — 4.2/5 (68 reviews)

## Reviews

### "Excellent SAAS system that allows us to test and monitor our incoming circuits / customer experience" — 5.0/5

> **Dara** | *13 september 2017* | Telecommunicatie | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: It's really easy to use, it's not just for highly technical staff. Their approach to pricing allows us to use our own people for testing rather than pay for consultancy we don't require and we can test as much as we like without getting hit with additional costs.
> 
> **Minpunten**: Currently there isn't any web chat testing features, although we have been told this is in development and will be released into the product soon and will be included in the current pricing.
> 
> Using ETS we've been able to solve a few ongoing issues with capacity from our suppliers. When load testing with ETS we discovered that we were not being provided with the capacity that had been sold to us. Once we we showed the results to our suppliers this was quickly rectified and we then tested again using ETS and were happy with the results. Also we are now monitoring our inbound revenue generating numbers to ensure that they are available and if there are any problems ETS alerts us before our customers have issues and it affects our revenue.

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/160319/ets)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
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| en | <https://www.capterra.com/p/160319/ETS/> |
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| en-AU | <https://www.capterra.com.au/software/160319/ets> |
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| en-GB | <https://www.capterra.co.uk/software/160319/ets> |
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| es-CL | <https://www.capterra.cl/software/160319/ets> |
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| es-PA | <https://www.capterra.com.pa/software/160319/ets> |
| es-PE | <https://www.capterra.pe/software/160319/ets> |
| fr | <https://www.capterra.fr/software/160319/ets> |
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| nl | <https://www.capterra.nl/software/160319/ets> |
| nl-BE | <https://www.capterra.be/software/160319/ets> |
| pt | <https://www.capterra.com.br/software/160319/ets> |
| pt-PT | <https://www.capterra.pt/software/160319/ets> |

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