Archdesk

The key to our growth

Opmerkingen: There is no doubt in my mind that we wouldn't have grown as far as we have without Archdesk. Knowing my company has a solid structure and system in place, I have every confidence that our growth will continue and will be manageable.

Pluspunten:

We looked at so many products that would fit our business and kept hitting dead ends. Then we found Archdesk and one of the key things for me was it's easy to use interface. I had confidence straight away in training current and future staff to use it with it's current and 'app' like approach. It's fully customisable and the support staff are very quick to respond to our queries. This is essential for a young business like ours that needs help putting systems in place to help us go to the next level. Every body within the company uses it now and the processes make it so easy for everyone to see what the next step is for each project. From enquiry to estimating and all the way through to project cost analysis.

Minpunten:

It's hard to say anything negative really. Occasionally there is a minor glitch in the system presumably because they are making constant improvements. These are always dealt with quickly.

Key to the business performing.

Opmerkingen: From the very start it has been a great experience, support is first class. We found the different levels of elements in the software covers a lot of what we want, there is a few things that could help if changed but they seem very keen to develop with you.

Pluspunten:

Scheduling and budgeting is a huge part of what we like about the software.

Minpunten:

The link up with Sage is the weak point of the software, it has improved but could still do with more work. Would be good if we could make are invoices abit more bespoke as well.

Incredibly Disappointing

Opmerkingen: Terrible.

Pluspunten:

I am struggling to write anything positive about the system and can only say that the people are polite.

Minpunten:

Archdesk is incredibly clunky, and inaccurate. It increases the duplication of administrative processes and worryingly it requires users to maintain documents outside the program, such as spreadsheets, to keep track of work. Of more concern is that the system fails in basic auditing and compliance. Staff were able to delete documents and evidence from the system without the Compliance Director being informed. With Grenfell being at the forefront of the digital revolution within the Construction Industry the accurate recording of works and data is absolutely vital. Our Finance department loathes the system due the incredibly poor integration with Xero and inaccuracies the system causes.

A great tool for the whole team

Opmerkingen: I find Archdesk very user friendly and is suitable even for the people who have limited tech knowledge. I find that it is suited for every role within a construction company from estimating to accounts to general admin and even the engineers.

Pluspunten:

I like that everything for each project is in one place. All members are able to view all of the critical information for their role, we dont have to do any double entry or input into multiple CRM systems / folders.

Minpunten:

There isnt much to say here the only thing I can think of is that you can only put one overall price in for a job and in construction, there can be many possibilities for costs, so to be able to put a few lines under contract price would be great.

Archdesk - Review from a user in the accounts team

Pluspunten:

I like how user friendly the software is for all ages/ abilities . We can go to one place to find out all the information we need rather than having to click through numerous folders/ software. Every department in the company can update it so that we are all working and updating information in the same place

Minpunten:

I sometimes find that there are certain things that are a bit limiting. We sometimes have multiple priced items on a quote and Archdesk only allows for one line for the value of the job on the front page, other than this there is nothing.