--- description: Ontdek de plus- en minpunten van CallHippo en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Spraakherkenningssoftware](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.nl/software/159578/callhippo Pagina: 1 / 29\ Volgende: [Volgende pagina](https://www.capterra.nl/software/159578/callhippo?page=2) > Voor kleine bedrijven en ondernemingen die een virtueel telefoonsysteem nodig hebben om klantenondersteuning vanuit meerdere locaties effectief te beheren. > > Oordeel: score van **4.4/5** door 687 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt CallHippo? CallHippo werkt over de hele wereld door lokale en gratis nummers te leveren uit 50+ landen tegen de meest betaalbare prijzen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 687 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: CallHippo - **Locatie**: WALNUT, VS - **Opgericht**: 2016 ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Baskisch, Bulgaars, Catalaans, Chinees, Chinees, Deens, Duits, Engels, Estisch, Fins, Frans, Grieks, Hindi, Hongaars, IJslands, Iers, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Lets, Litouws, Nederlands, Noors, Oekraïens, Pools, Portugees, Portugees, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Albanië, Antigua en Barbuda, Argentinië, Australië, Azerbeidzjan, Bahama’s, Bangladesh, Barbados, Belarus, België, Belize, Bhutan, Bosnië en Herzegovina, Brazilië, Bulgarije, Cambodja, Canada, Chili, China, Colombia en 69 meer ## Functies - Agent-interface - Automatic call distribution (ACD) - Automatische nummerkiezer - Beller-ID - CRM - CTI (Computer Telephony Integration) - Callcenterbeheer - Contactenbeheer - Controle van oproepen - Dashboard - Geautomatiseerde routing - IVR - Invoer via telefoontoetsen - Kwaliteitsbeheer - Opnemen - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Planning voor terugbellen - Rapportage en analyse - Stemaanpassing - Tekst naar spraak - VoIP - Voicemail - Wachtrijbeheer ## Integraties (21 in totaal) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... en 6 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Spraakherkenningssoftware](https://www.capterra.nl/directory/30098/speech-recognition/software) ## Gerelateerde categorieën - [Spraakherkenningssoftware](https://www.capterra.nl/directory/30098/speech-recognition/software) - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) - [IVR-software](https://www.capterra.nl/directory/30231/ivr/software) - [Contactcenter software](https://www.capterra.nl/directory/32035/contact-center/software) ## Alternatieven 1. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (467 reviews) 2. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [VoIP.ms](https://www.capterra.nl/software/203084/voip-ms) — 4.8/5 (698 reviews) 4. [RingEX](https://www.capterra.nl/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [JustCall](https://www.capterra.nl/software/157853/justcall) — 4.1/5 (224 reviews) ## Reviews ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 mei 2026* | Managementconsulting | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Minpunten**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24 juni 2026* | Verzekeringen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Minpunten**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *3 juni 2026* | Financiële dienstverlening | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **Minpunten**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25 maart 2026* | Marketing en reclame | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Minpunten**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Professional Platform for International Calls" — 5.0/5 > **Kanchan** | *13 januari 2026* | Civiele techniek | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: What I liked most about CallHippo was its user-friendly interface combined with reliable call quality. The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and professional. > > **Minpunten**: What I liked least about CallHippo was that occasional technical issues, such as call connectivity delays or dialer performance glitches, can disrupt workflow. > > Overall, my experience with CallHippo has been positive. The platform is easy to use, offers reliable features for calling, and their support team is responsive and helpful whenever assistance is needed. ----- Pagina: 1 / 29\ Volgende: [Volgende pagina](https://www.capterra.nl/software/159578/callhippo?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/159578/callhippo) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens