--- description: Ontdek de plus- en minpunten van Guesty en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Channel management software](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.nl/software/159377/guesty Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.capterra.nl/software/159377/guesty?page=2) > Guesty is het alles-in-één-platform voor het automatiseren en optimaliseren van elk aspect van de bedrijfsvoering van de horeca. > > Oordeel: score van **4.4/5** door 485 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Guesty? De technologie stelt horecagelegenheden van elke omvang in staat om meer te doen dan alleen het beheren van hun eigendommen, de technologie helpt hen om elk aspect van hun bedrijfsvoering te optimaliseren en te automatiseren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 485 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Guesty - **Locatie**: Walnut, VS - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 23,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Italiaans, Japans, Pools, Portugees, Spaans - **Beschikbare landen**: Albanië, Amerikaanse Maagdeneilanden, Andorra, Antigua en Barbuda, Argentinië, Aruba, Australië, Bahama’s, Barbados, België, Belize, Bermuda, Brazilië, Britse Maagdeneilanden, Bulgarije, Canada, Chili, Colombia, Costa Rica, Cuba en 85 meer ## Functies - Activiteitendashboard - Administratie - Beheer van bezettingsgraad - Beheer van gastervaringen - Beheer van meerdere kanalen - Belastingbeheer - Betalingen verwerken - CRM - Campagnebeheer - Communicatiebeheer - Contactenbeheer - Crediteuren - Debiteuren - Distributie via meerdere kanalen - Documentbeheer - Dynamische prijzen - Factureren - GDS/OTA-integratie - Groepsreserveringen - Herinneringen - Huishoudbeheer - Huurders volgen - In- en uitchecken van gasten - Inkomstenbeheer - Inventarisatie - Kalenderbeheer - Kanaalanalytics - Kanaalbeheer - Klantenondersteuning - Leads beheren - Notities bij reserveringen - Onderhoudsbeheer - Online betalingen - Online reserveren - Online reserveringen - Orderbeheer - Partnerbeheer - Partnerportal - Personeelsbeheer - Pipelinebeheer - Portefeuillebeheer - Prestatiemeetwaarden - Rapportage en analyse - Rapportage en statistieken - Reserveringenbeheer - Reserveringsbeheer - Third-Party Integrations - Vastgoedbeheer - Vastgoeddatabase - Verkooppunt ... en 12 meer functies ## Integraties (44 in totaal) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... en 29 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Channel management software](https://www.capterra.nl/directory/30678/channel-management/software) ## Gerelateerde categorieën - [Reserveringssysteem vakantiehuizen](https://www.capterra.nl/directory/30616/vacation-rental/software) - [Hotel software](https://www.capterra.nl/directory/20031/hospitality-property-management/software) - [Channel management software](https://www.capterra.nl/directory/30678/channel-management/software) - [Vastgoedbeheer software](https://www.capterra.nl/directory/20050/real-estate-property-management/software) - [Vermogensbeheer software](https://www.capterra.nl/directory/30929/rental-property-management/software) ## Alternatieven 1. [Hostaway](https://www.capterra.nl/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [DoorLoop](https://www.capterra.nl/software/211768/doorloop) — 4.8/5 (717 reviews) 3. [Buildium](https://www.capterra.nl/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [ResMan](https://www.capterra.nl/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.nl/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "One of our favourite vendors" — 5.0/5 > **Eran** | *17 september 2026* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Guesty is very open to feedback. Their API is reliable and feature-rich. They also have plenty of useful integrations. > > **Minpunten**: The financial side needs some love and care - especially around bulk editing of taxes and fees but the team assured me that it is coming. > > Overall almost everything that I tried to do was possible quite easily. This isn't taken for granted. Thumbs up\! ----- ### "Guesty Review" — 5.0/5 > **Riley** | *23 februari 2026* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Guesty's customer service has been absolutely amazing. They truly are partners. I love the software. I'm very happy with the service and highly recommend it. > > **Minpunten**: My one suggestion is building out operations a little better. I think it would be great if operations got to a little bit higher level. > > I would give it a five-star review. It's absolutely amazing. Working with them truly is a partnership, not just a customer relationship. ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *27 mei 2026* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **Minpunten**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 april 2026* | Vastgoed | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Minpunten**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "STR owner or manager? I'd recommend Guesty any day of the week" — 5.0/5 > **Samuel** | *1 juli 2026* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: They fully support us with any questions that we have and they've helped us evolve as a business every step of the way. Their Customer Success managers are great and really want to help you succeed. I recommend with my eyes closed. > > **Minpunten**: They offer so many tools and perks (which is honestly really positive), but it can sometimes feel a little bit overwhelming given that they are rolling out so many new product updates that we don't have the operational bandwidth to test them all. > > The experience has been great and that's why we've been with them for the last 4 years, growing from zero to more than 400 STR listings with them as our PMS partner. ----- Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.capterra.nl/software/159377/guesty?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/159377/guesty) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens