Zoho Social

Great!

Pluspunten:

Fijn programma, gebruiksvriendelijk en makkelijk te gebruiken!

Minpunten:

Integratie met diverse sociale platforms valt regelmatig weg, waardoor je steeds weer moet synchroniseren.

A Great Solution to Manage and Keep track of your Social Networks Channels

Opmerkingen: Just one word: Wonderful.

Pluspunten:

Zoho Social is an extensive platform. It has many features we love and use on a daily basis, like scheduled posts, follow global trends, publish quick content to Twitter, advanced reports and more. We really enjoy using Zoho Social.

Minpunten:

I have been using Zoho Social in my agency for quite a while. I have been noticing that the Zoho Social subscription price increased a lot recently. Anyways, still I believe Zoho Social is the best solution for us after having experience with other platforms that didn't fulfill our expectations.

Easy Setup, Easy to Manage. Hop on board and enjoy the ride.

Opmerkingen: Excellent tool; you can thrive on the free platform and excel on the paid!

Pluspunten:

Pros: ease of setup. you can set up 1 brand, connect 7 media accounts in UNDER 1 HOUR (60 minutes). So basic setup is easy and quick. If you want more advanced features, then you'll need to slow down and allow your current strategy (or lack of one) inform your next moves.

Minpunten:

No cons so far. it's not HOOTSUITE, so that means the last time I checked, there is no CERTIFICATION for this tool. So if you are professional that wants to show your proficiency and impress your colleagues, you can't take a Zoho Social test per say. HootSuite is a valid professional cert with a program/university.

Customer support SUCKS

Opmerkingen: Disappointing. No — infuriating.

Pluspunten:

Pretty easy to use UI. Monitoring dashboard. Nice looking reports.

Minpunten:

1. Insights data captured in reports is pretty lacking, especially for posts that are boosted (engagement not captured!! what?!?) so there's inconsistency with actual metrics. 2. Cannot tag other pages/users in Facebook posts 3. Stopped using this to schedule Facebook posts because preview does not reflect how the respective platform posts will look – eg how pix will tile / crop in a post (instead, images are just thumbnailed in a row) 4. Second reason was scheduled posts sometimes Did Not Publish (!!!). Especially multi-image posts. 5. ABSOLUTELY TOP PEEVE: Trying to get customer support is like playing cat and mouse with Zoho. Open a ticket. Wait. Email again. Wait. Email again. Maybe within 48-36 hours, get a reply like "we can't replicate the problem on our end". Gee thanks. I really expect more as a paying subscriber. I'm not a trial user or a noob to social media tools, so I do know what's available and how other companies provide 500% more support within 12 hours, if not live chat.

Excellent and best platform for managing social networks, All in one social media scheduling tool

Opmerkingen: It's easy to use and it keeps all my social media organized and updated. I have been using Zoho Social for about two years now and I absolutely love it! It has made managing my social media accounts so much easier and more efficient. Overall, my experience with Zoho Social has been great!

Pluspunten:

I love this tool. There are many similar tools out there, but this is the best one I have come across. I use it for managing all my social media posts, especially scheduling. It has a great calendar management tool, as well as an easy-to-use interface. The ability to schedule all my posts at once, on all platforms is a huge time saver. I also love that I can review reports for each platform and see which posts are performing well.

Minpunten:

Tagging people on WhatsApp Business is a pain because there is no integration for it. This is a big issue for me since WhatsApp is the main form of communication where I live.