--- description: Ontdek de plus- en minpunten van OXON en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OXON - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [OXON](/software/159228/oxon) # OXON Canonical: https://www.capterra.nl/software/159228/oxon Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/159228/oxon?page=2) > Eén enkel platform om met klanten te communiceren en hen te volgen gedurende hun levenscyclus en om communicatie consistent te maken. > > Oordeel: score van **4.9/5** door 14 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt OXON? MKB's en ondernemingen. OXON-functies kunnen worden gebruikt voor bedrijven tot 1000 agenten. OXON lijkt op Genesys en heeft uitstekende functies op het gebied van e-mailtickets en gebruikersinterface. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.9/5** | 14 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: OXON Tech - **Locatie**: vilnius, Litouwen ## Commerciële context - **Beginprijs**: US$ 39,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Duitsland, Litouwen, Verenigd Koninkrijk ## Functies - CRM - CTI (Computer Telephony Integration) - Contactenbeheer - Controle van oproepen - IVR - Oproepen opnemen - Oproepen routeren - Oproepregistratie - Oproepscripts - Personeelsplanning - Prestatiemeetwaarden - Voor callcenters - Wachtrijbeheer - Werkprognoses ## Integraties (3 in totaal) - Meta for Business - Twitter/X - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) ## Gerelateerde categorieën - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) - [Contactcenter software](https://www.capterra.nl/directory/32035/contact-center/software) - [Personeelsbeheer software voor call center](https://www.capterra.nl/directory/32607/call-center-workforce-management/software) ## Alternatieven 1. [RingCX](https://www.capterra.nl/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) 2. [Genesys Cloud CX](https://www.capterra.nl/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 3. [Five9](https://www.capterra.nl/software/132405/five9) — 4.2/5 (481 reviews) 4. [CXone Mpower](https://www.capterra.nl/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) 5. [Talkdesk](https://www.capterra.nl/software/132852/talkdesk) — 4.5/5 (732 reviews) ## Reviews ### "Great solution for companies with communication problems" — 5.0/5 > **Faye** | *15 april 2019* | Logistiek en toeleveringsketen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Convenient monitoring of all company's interactions and communications, both internal and external. > > **Minpunten**: Don't care much for the minimalist design, other than that everything works great > > Now that all Employee interactions with clients are documented in Oxon, we can get a much better picture what and when needs improvement in the company. The most important and useful part of Oxon since the beginning was the activity reports. I get several rapports weekly from my lower management and can identify and solve problems within the company very quick. Oxon has made the job easier. ----- ### "Overall great software" — 5.0/5 > **Murtaz** | *22 augustus 2019* | Logistiek en toeleveringsketen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to use software. Friendly and helpful support team. > > **Minpunten**: I cannot find a single negative thing about it. > > The software simple and user friendly. As someone who is new to multichannel communication software, I was a bit worried that it would be difficult to figure out how everthing works at first, especially when i take into consideration all the complicated functions Oxon provides. I've had no problems figuring out how to use Oxon and the few questions I had, the Oxon support team answered quickly and clearly. Overall great experience, would recomend\! ----- ### "Strong reports and historical analytics" — 4.0/5 > **Julie** | *23 april 2019* | Detailhandel | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: We can see what our agents are doing now and view all the historical data. We can see how much time was spent on each task: Calls, Emails handling, chat handling, passive state, after call work, brake state, smoking brake, lunch brake, etc. We can also schedule and get sent these reports to our email addresses for company C level executives. > > **Minpunten**: We can't track how much time was spent on calendar tasks. > > This software saved a lot of time for us. Customer support speed boosted, all statistics and activities can be monitored. We were happy to try the free trial. 4 star rating for now. We will make a purchase as soon as the OXON Tech completes our request. ----- ### "Great software without any investments required" — 5.0/5 > **Janki** | *9 april 2019* | Werving en selectie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Adds way more value than it costs. Instant return on investment. > > **Minpunten**: Sometimes lags for 5 minutes but this happens once in two months so i'ts reasonable. > > After we started using Oxon, our company has seen a dramatic increase in customer support employee workspeed. Now considering how much oxon costs per agent and how much more work each agent does now per month, I can definitely say that Oxon returns the investment from the first day of using it. Other than that, great overall experience. ----- ### "Amazing for sales teams that make outbound sales calls. 5 STARS" — 5.0/5 > **Ivan** | *2 februari 2017* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Very good overall experience. Have not seen anything better in terms of product value for money. > > **Minpunten**: Cloud based > > We can use this software for outbound calls. 5 dialling types, automatically orders log, auto agent commission management and much much more. This is incredible how much value we get only for EUR per month. We used similar software - Leaddesk before, but it was like 4 times more expensive and these oxon guys have more functions than leaddesk for example - customer support system, but we don't use this. Calls are very good quality, call rates are cheap. All our agents are happy, because they can track their sales performance and stuff. Good job oxon, keep it up\! ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/159228/oxon?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/159228/oxon) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens