Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Vonage Business Communications

Vonage Business Communications

Wat is Vonage Business Communications?

Toonaangevend zakelijk VoIP-platform biedt een plug-and-play-service die draait op je snelle internetverbinding. Je krijgt toegang tot meer dan 40 bedrijfskritieke functies, mobiele integratie en ingebouwde samenwerkingstools met Amazon Chime Pro. Activering is eenvoudig, er is geen installatie op de site vereist en er zijn maandelijkse contracten beschikbaar. En de service wordt ondersteund door een compleet team service- en technische professionals van Vonage Business.

Wie gebruikt Vonage Business Communications?

Kleine en middelgrote bedrijven tot ondernemingen.

Vonage Business Communications Software - 1
Vonage Business Communications Software - 2

Twijfels over Vonage Business Communications? Vergelijk met een populair alternatief

Vonage Business Communications

Vonage Business Communications

4,1 (307)
US$ 19,99
maand
Gratis versie
Gratis proefversie
36
6
4,1 (307)
3,8 (307)
3,7 (307)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 0,01
Gratis versie
Gratis proefversie
62
19
4,6 (14)
4,3 (14)
4,4 (14)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Vonage Business Communications

Infobip
Functies met hoogste score
Geplande berichtgeving
Massa-sms
Personalisatie van berichten
Weave
Functies met hoogste score
Bevestigingen/herinneringen
Naleving van HIPAA-richtlijnen
Realtime meldingen
8x8 Work
Functies met hoogste score
Beller-ID
Mobiele toegang
Oproepen routeren
Jive
Functies met hoogste score
Scherm delen
Videovergaderen
Werknemersprofielen
RingCentral Contact Center
Functies met hoogste score
Controle van oproepen
Oproepen opnemen
Oproepregistratie
Twilio
Functies met hoogste score
Massa-sms
Oproepen opnemen
Oproepen routeren
Ooma Office
Functies met hoogste score
Beller-ID
Mobiele toegang
Oproepen routeren
Business VoiceEdge
Functies met hoogste score
Geïntegreerde communicatie
Oproepen routeren
Voicemailtranscriptie
Bria
Functies met hoogste score
Oproepen opnemen
VoIP-verbinding
Waarschuwingen/Meldingen

Reviews over Vonage Business Communications

Gemiddelde score

In totaal
4,1
Gebruiksgemak
4,1
Klantenservice
3,7
Functies
4,1
Prijs-kwaliteitverhouding
3,8

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Angela Paez,
Angela Paez,
GM in VS
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great product for small companies

5,0 4 jaar geleden

Opmerkingen: Great!!! I definitely recommend this software and even though it might seem a bit more expensive than others in the market, their quality is definitely worth it.

Pluspunten:

It is an amazing product for small companies. It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.

Minpunten:

Even though we do love Vonage, sometimes getting in contact with customer service is a bit time consuming and tricky, but once you are connected to a customer service representative, you know you will get the help you need.

Rick
Rick
Owner in VS
Geverifieerde LinkedIn-gebruiker
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Vonage Business Communications was just ok

4,0 vorig jaar

Opmerkingen: It as meh. We were by no means enamoured by their customer service and we've moved on and been very happy with other VOIP services since. We've tested several services over the years and even changed a couple times in the last 15+ years but we would not go back to Vonage.

Pluspunten:

Vonage Business Communications was fine. It checked most of the boxes and satisfied most of our needs. It was OK. It is just like any of the other business VOIP services out there.

Minpunten:

We did not like their customer service. A few years back we needed some help and they were mildly helpful and only at their discretion. Things may have changed by now but we won't go back.

LACEY
COO in VS
Verzekeringen, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

A Refreshing Change

5,0 3 weken geleden Nieuw

Pluspunten:

While every VOIP has its problems, customer service with Vonage is outstanding. They never leave any tasks unfinished and no questions are left unanswered.

Minpunten:

The set up was tricky, but I am no phone analytics expert.

Adam
COO in VS
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Look elsewhere if considering Vonage (Telesphere)

2,0 4 jaar geleden

Opmerkingen: Was ok, but got constantly overbilled and was horrendous when moving our business elsewhere. Stay away.

Pluspunten:

Basic VOIP software that allowed us to easily have remote agents. In the later years was decently reliable.

Minpunten:

Support was horrendous. Would take forever to explain to the person what you needed. Would get constantly overbilled and have to spend hours going through the invoice and arguing to get it corrected. Billing was super convoluted. Would take several months to get a credit and our account managers would keep getting switched. Litterarrly had 5 different account managers in an 18 month period and had to start over with each of them on getting overbilled. Finally decided to move onto a different provider and then were told we owed a huge amount for Early Termination. Requested that they go back and review the entire history of overbilling us and they say they only go back 90 days. We stopped fighting with them on the bill each and every month as we were just ready to move on. One of our account managers told us there was no problem cancelling early and wouldnt be a fee. Of course we didnt get that in writing and that account manager no longer works for them. Bottom line, Vonage used to be the leader in VOIP but have been passed up by many other providers. Do yourself a favor and look elsewhere.

David
CEO in VS
Architectuur en planning, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Vonage good service for the money

5,0 2 maanden geleden

Opmerkingen: I used Vonage for the year before changing to another company who offered me a better price. I never had any issue with the service and it worked and was reliable it was just a little more for the options they offered.

Pluspunten:

I used Vonage for the year before changing to another company who offered me a better price. I never had any issue with the service and it worked and was reliable it was just a little more for the options they offered.

Minpunten:

Too much money for the options they offer. Some other company offer the same options for less money. Also Getting in touch with support is not as easy as other company's.