Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Wat is HotelRunner?

HotelRunner is een freemium, cloudgebaseerd online platform voor verkoop, digitale marketing en kanaalbeheer dat hotels en reisbureaus helpt bij het aanpassen, stroomlijnen en verbeteren van hun online bereik.

HotelRunner helpt hotels en reisbureaus om over te schakelen van offline naar online door middel van de nieuwste technologie. Het helpt om innovatieve verkoopkanalen te creëren, de internationale merkherkenning te verbeteren, meer klanten te bereiken en de winst te vergroten.

Wie gebruikt HotelRunner?

Online verkoop- en distributiebeheer voor alle soorten vastgoed, waaronder individuele hotels, ketens, hostels, villa's en bed-and-breakfasts. Inclusief website, boekingsmodule, kanaalbeheer en meer functies.

HotelRunner Software - 1
HotelRunner Software - 2

Twijfels over HotelRunner? Vergelijk met een populair alternatief

HotelRunner

HotelRunner

3,9 (32)
US$ 9,95
maand
Gratis versie
Gratis proefversie
67
Geen integraties gevonden
3,9 (32)
3,9 (32)
3,9 (32)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
126
37
4,6 (923)
4,6 (923)
4,7 (923)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor HotelRunner

Hostaway
Functies met hoogste score
Communicatie met gasten
Reserveringenbeheer
Voor vakantieverhuur
Guesty
Functies met hoogste score
Online reserveren
Reserveringenbeheer
Voor vakantieverhuur
Avantio
Functies met hoogste score
Kalenderbeheer
Reserveringenbeheer
Voor vakantieverhuur
RMS Cloud
Functies met hoogste score
Klantenondersteuning
Reserveringenbeheer
Tariefbeheer
Holidu
Functies met hoogste score
Gegevenssynchronisatie
Kalenderbeheer
Reserveringenbeheer
eviivo
Functies met hoogste score
Betalingen verwerken
Online reserveren
Reserveringenbeheer
i-Rent.net
Functies met hoogste score
Beheer van gastervaringen
Reserveringenbeheer
Werkorderbeheer
ResNexus
Functies met hoogste score
Betalingen verwerken
Online reserveren
Reserveringenbeheer
Beds24
Functies met hoogste score
Inventarisatie
Kalenderbeheer
Reserveringenbeheer

Reviews over HotelRunner

Gemiddelde score

In totaal
3,9
Gebruiksgemak
3,9
Klantenservice
3,9
Functies
3,9
Prijs-kwaliteitverhouding
3,9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Erdem
Erdem
Skipper in Turkije
Geverifieerde LinkedIn-gebruiker
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very easy to use. Connects us to world

5,0 5 jaar geleden

Pluspunten:

As dundar thermal we have been using Hotelrunner for last 5 years. It is very easy to update availability. Support team is very helpful and always answering our requests promptly. It is a great pleasure to work with them

Minpunten:

easy and fast to update availability at all the sites.

Reactie HotelRunner

5 jaar geleden

Thank you Erdem, we are glad to be working with Dundar Thermal for the past 5 years also!

GUVENC
FRONT OFFICE MANAGER in Turkije
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

User friendly & strongly recommended

4,0 3 jaar geleden

Opmerkingen: when HR has been installed (aug 2020) our hotel was closed due to pandemic. we are reopened on 08th of march 2021 so we are quite new. we will have more chance to test the program in near future.

Pluspunten:

very easy to use, quite enough features for a hotel, succesful and quick support

Minpunten:

support desk or call center should be 7/24 reachable

Reactie HotelRunner

3 jaar geleden

Thank you Guvenc for your positive review! Its nice to hear you had a smooth setup and that you had a positive experience with our support team. We always thrive to resolve any concerns as soon as possible.

Sam
Manager in India
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Avoid at all costs. No customer Service. It will keep overbook your property.

1,0 2 jaar geleden

Opmerkingen: I paid the bought the HotelRunner Channel Manager for 2 years. I was duped in by over 50% discount offered by them. Now I regret that I should have never gone for it. We have repeatedly over booked by Channel Manager, contacted them on all the occasion. We received reply but after 24 to 48 hours latter. They do not have customer service. You can only contact them though Email only. No online chat, no phone number to call only through email. I requested them several occasions to have an online session to explain how we keep the updated inventory but no chance. I even told them that if they do not arrange an online session, I will have no option but to leave them....and you know what- no reply. At last I have no option but to leave them negative feedback here and leave them at half of the contract and I am going for somebody else. I have contacted the guy called [SENSITIVE CONTENT] at Hotelunner, and always received a standard reply.
Avoid them at all costs if you can.

Pluspunten:

nothing at all...I bought it for 2 years and now leaving them after using them for a year. Happy to leave my one year subscription to them....

Minpunten:

i bought it for 2 years and now leaving them after using them 1 year. They would not refund my money....

Nusret
Sales Manager in Turkije
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

User Friendly Channel Manager & A Modern Reservation Module

5,0 vorig jaar

Pluspunten:

It has a modernized and easy-to-use interface. With fast and accurate updates, we can send our prices to all agencies from a single page with just just one click. Thanks to the mobile application, it is very convenient that we can update our availability even when we are out of the hotel. The reservation module they have placed on our website has a very elegant design and is placed free of charge without any extra commission.

Minpunten:

Some functions in property management system should be improved. But whenever we give our feedbacks, they make new upgrades and add some new functions in an acceptable time.

Reactie HotelRunner

vorig jaar

Hi there, Thank you for your heartfelt review and valuable feedback on the HotelRunner Experience. We take great pride in being responsive partners with HotelRunner. Your experience with us is sincerely important. We appreciate you taking the time to share openly how we can strengthen our partnership and better serve you. Please know that your words have struck a chord with our team. We are fully committed to enhancing the HotelRunner Experience and partnership in response to your concerns. There is nothing more valuable than honest insight from partners like you. We aim to provide the best by constantly learning and improving. You have our commitment to making things right and getting better every day - with your help and voice guiding the way. Thank you again for your candor, support, and continued partnership. We look forward to speaking with you soon. Best, The HotelRunner Team

Admir
Admir
Owner/Manager in Bosnië en Herzegovina
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good value for m but still much to do

4,0 5 jaar geleden

Pluspunten:

As Im using this program almost 2 years, I can say that for small accommodations like it is GH Pasha***, can be more then sutisfied. We could connect with almost every OTAs that we need and very simple program to use. Maybe some video of how to use would be great

Minpunten:

There are some features that need to be finished and improved like types of discount that do not work properly, oldfashioned web site templates and some features connected with it like sharing on social networks discount does not work or some link that will lead on Book NOW point. Also up to my opinion is deffenetly metter that HR will suggest you the best OTAs for your business as well as some other features that will lead to better sutisfying customer needs and you have them a lot ;)... just let them know better.

Reactie HotelRunner

5 jaar geleden

Thank you Admir for your kind words and recommendation! We are working on a introduction video which will show you the best and easiest way to use HotelRunner.