Wat is RB Control Systems?

RB Retail and Service Solutions biedt ondernemers de tools om succesvol te zijn. Ze hebben de softwareoplossing voor je bedrijf, of je nu meerdere locaties, één serviceroute of iets daartussenin exploiteert.

Wie gebruikt RB Control Systems?

Kleine tot middelgrote bedrijven.

RB Control Systems - Details

RB Retail and Service Software

Opgericht in 2003

RB Control Systems - Details

RB Retail and Service Software

Opgericht in 2003

Video's en afbeeldingen van RB Control Systems

RB Control Systems-video
RB Control Systems Software - 1 - miniatuur
RB Control Systems Software - 2 - miniatuur
RB Control Systems Software - 3 - miniatuur
RB Control Systems Software - 4 - miniatuur
RB Control Systems Software - 5 - miniatuur

Vergelijk de kosten van RB Control Systems met soortgelijke producten

Vanaf

N.v.t
N.v.t
US$ 20,00/maand
N.v.t

Gratis versie

Gratis versie Nee
Gratis versie Nee
Gratis versie Ja
Gratis versie Nee

Gratis proef

Gratis proef Nee
Gratis proef Nee
Gratis proef Ja
Gratis proef Nee

RB Control Systems - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Kennisbank
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Windows (lokaal)
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie
  • Video's

Functies van RB Control Systems

  • API
  • Aandelenbeheer
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Afbetalingsbeheer
  • Analyse van verkooptrends
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Beheer van retailvoorraad
  • Betalingen verwerken
  • Btw-beheer
  • CRM
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Factuurbeheer
  • Inkooporderbeheer
  • Integratie in de administratie
  • Integraties van derden
  • Kassasystemen voor restaurants
  • Klantenaccounts
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Offline toegang
  • Orderautomatisering
  • Orderbeheer
  • Personeelsbeheer
  • Promotiebeheer
  • Provisiebeheer
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime rapportage
  • Realtime updates
  • Retail POS
  • Retourbeheer
  • Streepjescodeherkenning
  • Streepjescodes en tickets scannen
  • Toegangsopties/machtigingen
  • Transactiegeschiedenis
  • Verkooporders
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • eCommerce-beheer

Bekijk de volledige lijst van Kassasystemen

  • API
  • Aandelenbeheer
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Analyse van verkooptrends
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Beheer van retailvoorraad
  • Btw-beheer
  • Cashbeheer
  • E-mailmarketing
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Inkooporderbeheer
  • Integratie in de administratie
  • Integraties van derden
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Meerdere valuta's
  • Multilocatie
  • Orderbeheer
  • Personeelsbeheer
  • Prijs- en margebeheer
  • Prijsbeheer
  • Productcatalogus
  • Promotiebeheer
  • Provisiebeheer
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime rapportage
  • Realtime updates
  • Retailbeheer
  • Retourbeheer
  • Retouren bijhouden
  • Streepjescodeherkenning
  • Streepjescodes en tickets scannen
  • Touchscreen
  • Transactiegeschiedenis
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voorraad bijhouden
  • Voorraad bijvullen
  • Voorraadbeheer
  • eCommerce-beheer

Bekijk de volledige lijst van Kassasystemen voor detailhandel

  • Aanpasbare rapporten
  • Activiteitendashboard
  • Beeldregistratie
  • Beheer van technici
  • Betaal- en kredietkaarten verwerken
  • Checklists & Inspection
  • Chemicaliëngebruik bijhouden
  • Communicatiemanagement
  • E-mailbeheer
  • Elektronische formulieren
  • Factureren
  • GPS
  • Geografische kaarten
  • Herhaalfacturering
  • Integraties van derden
  • Klantendatabase
  • Kosten bijhouden
  • Mobiele app
  • Offertes
  • Onderhoudsplanning
  • Online betalingen
  • Personeelsbeheer
  • Rapportage en analyse
  • Reserveringsbeheer
  • Routeoptimalisatie
  • Servicegeschiedenis
  • Slepen en neerzetten
  • Taakbeheer
  • Terugkerende orders
  • Verzendbeheer
  • Voorraadbeheer
  • Werkorderbeheer

Bekijk de volledige lijst van Zwembadservice software

Alternatieven voor RB Control Systems

Meer alternatieven voor RB Control Systems

Reviews over RB Control Systems

Lees alle 56 reviews

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,2
Klantenservice
4,7
Functies
4,2
Waar voor je geld
4,3

Reviews op basis van score

5
34
4
15
3
3
2
1
1
3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Karri K.
Owner/President in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

AWESOME

5 6 maanden geleden

Opmerkingen: I have used RB since 2007 and absolutely love the software. It has helped in so many areas of our business.

Pluspunten:

Inventory management between 3 locations and the ability to schedule service.

Minpunten:

Inventory isn't always correct, but way better than the way we did before. RB is by no means perfect but it's as close to it that I have found and easy to use and train people on.

Reactie RB Retail and Service Software

6 maanden geleden

Thank you so much for the review, and kind words. We greatly appreciate the feedback, and do not intend to stop integrating with QuickBooks. In fact, we just integrated with QuickBooks Online available in RB SQL.

Johann G.
Owner/Operator in VS
Facilitaire diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The Pool service software with all features necessary to run a company

5 10 maanden geleden

Opmerkingen: What is really great is the very good support team which is always helpful and very knowledgeable.

Pluspunten:

Route Planning, Customer Data base, Accounts receivables

Minpunten:

It is bit complicated to use and need a lot of time to understand all features. An intensive training at the beginning is necessary. The inventory part of the program is unpractical and should be easier to use. The graphic design of the program and its many functions should be made more modern with push buttons etc. The program is obviously made by by sophisticated software engineers. Further developing the product more with a user perspective and making functionalities easier to use would be helpful.

Kenneth C.
CEO in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Semi Happy

3 2 jaar geleden

Opmerkingen: I have been with them for a long time and they are good people. I just feel like in just a few aspects they are being left behind. I do not want to leave but I am going to have too.

Pluspunten:

The program is a whole package. Scheduling, Billing, POS

Minpunten:

I wished it was on the cloud. I am constantly having issues with glitches. I come in and I cannot access RB. It takes hours sometimes to clear up the issues. Sometimes RB says its on there end and then sometimes they say its my server. 2 times in the last two months I was unable to print the schedules for my guys and we are completely shut down until it is straightened out. I have learned to print the schedules the night before just in case and that has saved me. I would like a more stream line set up than Mobile Live. Its very antiquated compared to other pool service software mobile apps. Always having connection issues. No before and after pictures with time stamps.

Jerrad K.
Manager in VS
Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Awesome. Exceeded expectations.

5 4 jaar geleden

Opmerkingen: I can bill customers out so much easier, inventory management is simple, I can focus more time on service calls and generating money rather than deal with a POS system that takes forever to get things done.

Pluspunten:

It's easy to use. I used another POS system last year and I had to switch to RB controls before my contract was up with the other system (I still have 1 year remaining on that contract). To simply say it, RB is just better in every way. One feature that is nice is the ability to attach photos to customers in their file. I attach liner drawings, safety cover drawings, etc to make it easy to reorder when the time comes around. What's nice is when you need help, RB is there to help you. I've had to call tech support numerous times asking for help. Instead of just fixing the problem for you, they take the time to show you how to fix it or make any adjustments you need and they aren't bothered to help. It's refreshing, the customer service is second to nobody.

Minpunten:

That I didn't switch to RB controls sooner... seriously. I can't think of any cons off the top of my head.

Vincent S.
Owner in VS
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Not the best support for larger implementations

4 2 jaar geleden

Opmerkingen: We like the centralized database (although using access) so all of our inventory and customers are in a single database. It also supports remote desktop and Remote Web Apps implementation but requires each client to be set up individually due to the way they do the licensing.

Pluspunten:

Works well when it is operational. typically problem free. Has all of the features a pool store would need.

Minpunten:

The pool company is 100% dependent on the vendor for support and/or moving this to a new PC/Server. RB Support dictates to the pool store on how the migrations will be performed and scheduled regardless of the pool stores preferences. We have a larger implementation with a chain of stores and our setup is a little more complex and they are not willing to allow us to run the new system in parallel for testing prior to cut-over. "All or none" policy.

Reactie RB Retail and Service Software

2 jaar geleden

Good Afternoon Vincent, After reviewing our support tickets for the company you are preforming this work for, it appears that our techs did preform services not encompassed in our standard contract services. RB has set procedures and protocols for re-installations that we are unable change due to security measures enforced by the PCI Security Council. I apologize that your interaction with our tech team did not meet your standards.