Wie gebruikt deze software?

Rocketspark is a website builder that makes it easy for anyone to build a great looking website or online shop and keep it updated with fresh content. Great for small businesses and graphic designers.

Gemiddelde scores

97 beoordelingen
  • In totaal 5 / 5
  • Gebruiksgemak 5 / 5
  • Klantenservice 5 / 5
  • Functies 4.5 / 5
  • Waar voor je geld 5 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Ja
  • Implementatie Cloud, SaaS, Web
  • Training Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • Rocketspark
  • https://www.rocketspark.com/
  • Opgericht in 2009

Over Rocketspark

Build your own website without any technical or design skills. You can edit everything about our beautiful templates including fonts, colours, layout, pictures and text. Graphic designers can design and launch beautiful websites without writing any code and your clients will love how easily they can edit their own content. Rocketspark is also an ecommerce website builder that gives you all the tools you need to create and run a beautiful ecommerce website.

Functies van Rocketspark

  • Beheer van meerdere winkels
  • CRM
  • E-mailmarketing
  • Gegevensbeveiliging
  • Kitting
  • Marketing via meerdere kanalen
  • Mobiele toegang
  • Promotiebeheer
  • Retourbeheer
  • Reviewbeheer
  • SEO-beheer
  • Sjablonen
  • Voorraadbeheer
  • Automatisch bijwerken
  • Bestemmingspagina's en webformulieren
  • Enquêtes opstellen
  • Inhoud importeren en exporteren
  • Online winkelontwerp
  • Realtime bewerken
  • SEO-beheer
  • Slepen en neerzetten
  • Tools voor online reserveren
  • Voorgedefinieerde sjablonen

De nuttigste reviews van Rocketspark

Overall our experience has been a positive one, easy to get started and great support when needed

Beoordeeld op 3-9-2017
Linda B.
Director
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We had our old website for 10 years, and it was no longer capable of doing many of the things we wanted to be able to do, to keep up with developments in online retail, and the direction we were wanting to head. In particular at the time of moving, our old website was not a secure site and could not be optimised for mobiles.... Both of these Rocket Spark offered.... and they were recommended and they were local :)

Pluspunten: Easy to follow templates, instructions, and readily available help made it easy to set up the website ourselves without needing to employ a designer or developer. Also the SEO information was really good too. We already knew a lot of this, but had worked long and hard to learn it, so it is great to see it provided. We like that Rocket Spark is a local company, are so available and prompt in replying to us when we contact them, and are constantly looking to develop and fine tune their software.

Minpunten: The software covers all the basics for an online shop, but lacks some of the features offered by some other providers of online shopping sites. We have contacted Rocket Spark about a couple of these issues and potential additions to our website and have been assured they will be considering them for future development. Online sales data is collected and provided, but can inaccurate as sales figures are calculated based on orders being placed, not payment being received. This also means that if an order is refunded the figure cannot be removed for the total either. There is no method to keep track of sales figures for unpaid direct credit orders, or refunded orders, as the unpaid orders and abandoned baskets category does not capture these. There is also no ability to up-sell just prior or at check out.

Antwoord van de leverancier

van Rocketspark op 18-1-2018

HI Linda, thanks for your review! With the new version of Rocketspark ecommerce we launched recently, we have made some improvements in this area and we have more in the pipeline for better visibility of unpaid orders, refunded orders etc. Please keep the feedback coming. We have invested significantly into Rocketspark ecommerce in the last 6 months and some major new features have been launched but there is even more to come.

Extremely helpful.Any questions are answered promptly. Give you ideas,steps/links to improve .

Beoordeeld op 13-6-2017
Leanne S.
Director and Owner
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Easy to use. Able to keep up with current trends. Can be changed at anytime with many options. Good checkout process.Direct links with social media , payment systems etc. Can be personalised.

Pluspunten: Images are taken care of. Easy to manage. Good platform.Kept upto date. Good links with social media and trending ideas. Great value for money. NZ based.It was a perfect way to start a new website with their trial process.I was even fortunate enough to extend the trial until I was sure I was ready. Great expertise team to guide and help you with anything to do with this particular software.Easy to manage and use. Good selection of templates and you have the ability to change any part of the website admin at any time. Good checkout process which links to direct payment system. Great to have the editing and preview available.Links with SEO (and Google). Available search function which I did not have in my previous website. Ability to manage and design banners,slides ,pages,

Minpunten: Perhaps an easier/clearer comments section on the checkout process as customers don't see it and email me their preferences/messages for cards etc. Currently I get them to place any extra information in the shipping information box near checkout.This is mentioned on my website but they still don't see it!.

Antwoord van de leverancier

van Rocketspark op 18-1-2018

Hi Leanne, late last year we released a new version of Rocketspark ecommerce with a completely redesigned ecommerce checkout experience for buyers. Hopefully you like the improvement and thanks for leaving your review.

Rocketspark Rocks

Beoordeeld op 13-8-2019
Amanda F.
Ceo
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: As above, it’s an all round great product. I love the community they’ve built for their partners as well, so we can all work together to help each other.

Pluspunten: The ease of use, and ability to be able to offer beautiful functional websites to everyone. I also think the support is next level amazing, they go above and beyond to help, and work with us to build more options

Minpunten: There is nothing that I don’t like, everything I need works!

friendly and helpful staff ...proactive. Smart looking website and easy to use for building DIY

Beoordeeld op 11-6-2017
Karl T.
business owner and chef
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
3 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
4 / 5
Waar voor je geld

Pluspunten: The support is good. I like the way the i can build my own website with your support. The feeds to my social media is great. Customers report the website is easy to browse.
In general this is very good and reliable software so well done guys and thank you.

Minpunten: I don't like the check-out of my shop. Current configurations are confusing to customers. I don't think long term having to use only one drop down for customers to state where they are from and what area delivery is for will be sufficient. Also not even being able to change the wording on that drop down to indicate delivery instead of country is a little frustrating. Overall customer feed back is its clumsy and difficult to understand.
When a customer has a purchase in their basket and wants to go back to the store, it returns right back to the start of the shop not where they left off. This makes shopping for multiple items a longer process then need be for the customer. Thank you for the opportunity to advise and review.

Antwoord van de leverancier

van Rocketspark op 18-1-2018

Hi Karl, thanks for your feedback. We recently launched a completely redesigned ecommerce checkout experience for your buyers. Regarding the shipping drop down, this is also on our radar as something that can be improved.

First rate service from a dedicated team.....Highly recommended

Beoordeeld op 15-7-2018
Eric M.
Director
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: After many years of running my own web server and having to constantly update software, install software only to find much later that it conflicted in some way with other installed modules, fighting against security breaches etc.etc. I finally decided to let someone else have this daily time consuming headache. Luckily for me, Rocketspark was one of the preferred vendors of VEND (my store's POS system) I had the added benefit of Rocketspark and VEND collaborating seamlessly together which halved my work load when it comes to syncing my store inventory with my online store. The money and time saved far outweighs the per annum cost of subscribing to Rocketspark. The servers are super-fast and the nightmare of nit-picking over SEO is a thing of the past. We have noticed a sharp rise in our Goole rankings, which I put down to Rocketspark.

Pluspunten: Very easy to use and understand, with a good choice of template themes which are also easily adapted to suit your preferred style.

Minpunten: For the more advanced or ambitious web site owner or developer, there are some modules that you will need to ask the support team to have them included. This can seem to be frustrating and costly if you are used to handling installations of modules, plugins or scripts direct from the web root, but this is necessary for the Rocketspark devs to keep control over the integrity, security, speed and functionality of the web servers

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