Wat is Bria?

Bekroonde softphone, ontworpen om je te helpen het meeste uit je favoriete IP-PBX te halen. Ervaar kristalheldere audio-/videogesprekken, zowel op kantoor als onderweg. Escaleer oproepen met eenvoudige doorverbind- en wachtstandfuncties. Zet vergaderingen op met multi-way audio/video-oproepen. Snel antwoord nodig? Stuur contacten instant messages en deel documenten. Bria is ontworpen om IP-telefonie eenvoudig te maken en is toch volledig in staat om je uniforme bedrijfscommunicatie-oplossing te worden.

Wie gebruikt Bria?

Teamsamenwerking voor het mkb. Callcenter-medewerkers voor helpdesks. Unified communications voor ondernemingen. Bria bedient bedrijven door hen te helpen het meeste uit hun IP-telefonie-configuraties te halen.

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Twijfels over Bria? Vergelijk met een populair alternatief

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Reviews over Bria

Gemiddelde score

In totaal
4,3
Gebruiksgemak
4,2
Klantenservice
3,7
Functies
4,1
Waar voor je geld
4,2

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Zyren Christian
Zyren Christian
IT Support Specialist in Filipijnen
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My Bria Experience

5,0 2 jaar geleden

Opmerkingen: I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was so easy to deal with it, features of this app was so awesome as well.

Pluspunten:

One of the most thing I like about this app is that it is so easy to use, user interface was very appealing and even if you're a newbie I'm sure you can easily adapt to this software

Minpunten:

I can't think of any reason on why should I dislike this app. My overall experience on this software is great

Robson
Customer Service Manager in Canada
Facilitaire diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Bria Teams Works Almost Perfectly (Fix)

4,0 3 jaar geleden

Opmerkingen: I've tried other voip software apps including browser based, and Bria Teams is the best in my opinion because it makes my job easy to provide simply great service to our customers.

Pluspunten:

This is my favorite phone software for helping our customers at Kalos Services Inc. Simply Great HVAC Service in Clermont, Florida. The reason we like it so much is because of it's ease of use and the ability to warm transfer our callers.

Minpunten:

I had issues with the software freezing when I allowed the call log fill up. I highly recommend deleting your call log on a daily basis. There is an option for exporting your call history prior to deletion if you need to retain a record.

Reactie CounterPath

3 jaar geleden

Thank you for the amazing feedback. It's always great to hear that our product helps you provide great service to your customers.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Bria Softphone

5,0 2 maanden geleden

Opmerkingen: I have used Bria soft phone for almost as long as I have been a broker and I am now in my 21 year.

Pluspunten:

I have been using a Bria Softphone on my laptop to run my business for over 15 years and it's great.

Minpunten:

Sometimes the challenging part is interment call quality but with fast high speed connection this is no longer a concern.

Michael
Director of Client Relations in VS
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Works but application design is mediocre.

3,0 3 jaar geleden

Pluspunten:

The call quality is clear, works as designed and I have not had any bugs using it at all. Works great for incoming calls.

Minpunten:

The interface drives me a little mad. The first feature that drives me crazy is that the keys on the application will move... I may be on a call or trying a second number after dialing a first and the application's keypad will move up. This causes me constantly to hit the wrong keys. I would never design this to move or at least have a lock function. Secondly the time out function is way too quick when dialing. I will be listening to a voicemail and typing in the number given, and it tries to auto dial the number if there is a pause of more than a couple seconds. Then I have to cancel and start over again. I haven't found an option to change this time or turn it off.

Reactie CounterPath

3 jaar geleden

Michael, thank you for taking the time to write a review, we're happy to know you've been having great quality calls with Bria. I'll forward your feedback regarding interface to our Product Team. For technical issues please reach out to our Technical Support team, tickets are submitted online at https://support.counterpath.com/hc/en-us/requests/new

Eoin
Manager in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Bria unifies communication with quick and easy provisioning

5,0 3 jaar geleden

Opmerkingen: Bria's mother company built X-lite a powerful feature rich SIP client. They have taken SIP/VOIP telephony to the next level with their unified login/provisioning system and group connectivity.

Pluspunten:

Their Windows client is one of the best SIP solutions I've used (and I've used/tried at least a dozen). The best aspect as the uniform provisioning for users. One login gives the user access to all their SIP accounts on different devices. With a mobile or home bases workforce it simplifies connectivity.

Minpunten:

I'd love to see speed dial buttons and I'd like to see an ability to dial dtmf tones while in a call by pasting them rather than by typing them. I'd like to see an easier way to bring the Bria Client "to the front" with one button.

Reactie CounterPath

3 jaar geleden

Thank you for taking the time to provide your feedback. I'm happy you like the provisioning feature and the Bria Interface. I'll bring your feedback to our Product team.