--- description: Ontdek de plus- en minpunten van 3CX en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 3CX - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [3CX](/software/158704/3cx) # 3CX Canonical: https://www.capterra.nl/software/158704/3cx Pagina: 1 / 20\ Volgende: [Volgende pagina](https://www.capterra.nl/software/158704/3cx?page=2) > 3CX is een open standaard IP-telefooncentrale met videovergaderingen, livechat en mobiele apps. Geschikt voor elke bedrijfsgrootte of sector > > Oordeel: score van **4.4/5** door 465 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt 3CX? 3CX is een open standaard IP PBX die complete Unified Communications biedt, out-of-the-box. Geschikt voor elke bedrijfsgrootte of sector die op telco-kosten wil besparen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 465 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: 3CX - **Locatie**: Nicosia, Cyprus - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 350,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Italiaans, Nederlands, Pools, Portugees, Russisch, Spaans, Turks - **Beschikbare landen**: Albanië, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Argentinië, Aruba, Australië, Bahama’s, Barbados, Belarus, België, Belize, Bermuda, Bolivia, Bosnië en Herzegovina, Brazilië, Britse Maagdeneilanden, Bulgarije, Canada, Chili en 93 meer ## Functies - Aanpasbare branding - Aanpasbare rapporten - Activiteitendashboard - Audio-oproepen - Audio/Video Conferencing - Automated Attendant - Automatic call distribution (ACD) - Automatische nummerkiezer - Autoresponders - Bestanden delen - Bestandsoverdracht - CRM - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Consumentgericht chatten in realtime - Contactenbeheer - Controle van oproepen - Dashboard - Geautomatiseerde routing - IVR - Mobiele toegang - Offline formulier - Opnemen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - Overdrachten en routering - PBX - Proactief chatten - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Sms-berichten - Third-Party Integrations - Toegangsopties/machtigingen - Transcripten/chatgeschiedenis - Tweewegs audio en video - Vergaderen - VoIP - Voicemail - Waarschuwingen/Meldingen - Wachtrijbeheer - Zoeken/filteren ... en 9 meer functies ## Integraties (21 in totaal) - Act\! - Bitrix24 - ConnectWise CPQ - Dynamics 365 - Freshdesk - Freshsales - Gestionale sul Web - Google Contacts - HubSpot CRM - Jetpack - Kommo - Microsoft 365 - Microsoft Outlook - Microsoft Teams - MongoDB ... en 6 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) ## Gerelateerde categorieën - [Spraakanalyse software](https://www.capterra.nl/directory/32258/speech-analytics/software) - [Unified communications software](https://www.capterra.nl/directory/31035/unified-communications/software) - [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software) - [Cloud PBX-software](https://www.capterra.nl/directory/31102/cloud-pbx/software) - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) ## Alternatieven 1. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [RingEX](https://www.capterra.nl/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 3. [8x8 Work](https://www.capterra.nl/software/187525/virtual-office) — 4.1/5 (309 reviews) 4. [GoTo Connect](https://www.capterra.nl/software/163604/goto-connect) — 4.5/5 (668 reviews) 5. [Ooma Office](https://www.capterra.nl/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "Seamless and efficient PBX software" — 5.0/5 > **Josh** | *15 december 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Extremely easy to setup and deploy with a huge range of handset options. Just can't be it for all your pbx needs. > > **Minpunten**: Not that much at all. If I had to say something I would say the licencing should maybe have more options for smaller business deployments. > > Seamless and efficient. Massive time saver for admin and users alike. Gives anyone the enterprise business phone system approach without the huge costs. ----- ### "Great PBX software\!" — 5.0/5 > **Juan** | *24 november 2025* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. > > **Minpunten**: Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. > > Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. ----- ### "3CX IS AGREAT" — 5.0/5 > **ALFREDO** | *9 maart 2026* | Magazijnen/opslag | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is a company that we have just started using here at my work, it is something new and easy to use. We are in contact with our backup office in other countries. customer support is great, features is good also > > **Minpunten**: This is something new that I just started using, nothing negative or anything I don't like at the moment. > > Based on the fact that it is something new for me, so far, I am satisfied using 3CX. Now it is part of my daily routine at my job ----- ### "Overall good but could be better" — 3.0/5 > **Geverifieerde reviewer** | *30 oktober 2025* | Duurzaamheid en milieu | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: User friendly admin portal to track calls and recordings, view statistics of users, and pull reports. Allows for multiple numbers, open hours and schedules, notifications of missed calls, etc. Pay per minute rather than a flat monthly fee. > > **Minpunten**: Inability to easily choose which number you will call from. Difficult to understand which phone line is ringing when you are receiving a call. Contacts does not always save changes you make on contacts. > > It is a solid VOIP system but is not perfect. You can manage your employees easily, but there are some limitations. ----- ### "Easy and cost effective VoIP system with easy onboarding and administration" — 5.0/5 > **David** | *25 november 2025* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID. > > **Minpunten**: Holiday and closure messages could be easier to schedule, hold music and internal extension navigation could be better to setup and manage. > > Transition to 3CX from standard copper lines. We used a local MSP to assist with the rollout and training. Initial setup was On-Prem only, but we have since added cloud service as a backup. We have 2 locations across USA and Mexico and we were able to connect both sites into one system. We can dial our compatriots via extension regardless of their international location. Systems have an impeccable uptime and recover easily from power and internet outages. ----- Pagina: 1 / 20\ Volgende: [Volgende pagina](https://www.capterra.nl/software/158704/3cx?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/158704/3cx) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens