Contactually

Contactually

door Contactually

Wie gebruikt Contactually?

1. Vastgoedmakelaars en -agenten. 2. Iedereen die een database met contacten beheert en die top-of-mind wil blijven bij zijn klanten

Wat is Contactually?

Relaties zijn je belangrijkste troef. Het belangrijkste kenmerk van Contactually is dus het centraliseren van je contacten, zodat je de meeste waarde uit die relaties kunt halen. Besteed slechts enkele minuten per dag om degenen te bereiken die de meeste aandacht nodig hebben met tijdige, gerichte berichten, en werk slim door waar nodig te automatiseren, maar altijd met jouw persoonlijke communicatiestijl. Deze acties laten agenten vrij om te doen wat ze het beste doen – het soort persoonlijke relaties opbouwen die het bedrijf laten groeien.

Contactually - Details

Contactually

http://www.contactually.com/

Opgericht in 2011

Contactually - Prijsoverzicht

Contactually vanaf US$ 59,00/maand. Contactually heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Contactually.

Beginprijs

US$ 59,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van Contactually

CRM-software voor makelaars
Afstemming van klanten en vastgoed
Campagnebehee
Contactenbeheer
E-mailmarketing
Interactie bijhouden
Leads beheren
Referenties bijhouden
Segmentering
Waarschuwingen voor vastgoed
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer
Bestemmingspagina's en webformulieren
Callcenterbeheer
Campagnebehee
Contactenbeheer
Documentbeheer
E-mailmarketing
Enquêtebeheer
Interactie bijhouden
Klantenondersteuning
Leads beheren
Leadscoring
Lijstbeheer
Marketingautomatisering
Offertes en voorstellen
Productcatalogus
Projectbeheer
Referenties bijhouden
Territoriumbeheer
Accountwaarschuwingen
Assetbeheer
Huishouduitgaven bijhouden
Invloed bijhouden
Leads beheren
Marketingmanagement
Onkosten bijhouden
Relaties bijhouden
Teamopdrachten
Territoriumbeheer
Beheer van verkooppipeline
Contacten importeren en exporteren
Contactendatabase
Gedeelde contacten
Interactie bijhouden
Leads beheren
Segmentering
Tools voor exploratie
Zoeken/filteren
A/B-tests
Abonneebeheer
Afbeeldingenbibliotheek
Autoresponders
Beheer van mailinglijsten
Bestemmingspagina's en webformulieren
CAN SPAM-compliance
Door gebeurtenissen geactiveerde e-mail
Drip -campagnes
Dynamische inhoud
Klantenonderzoeken
Rapportage en analyse
Sjabloonbeheer
Voor mobiel geoptimaliseerde e-mails
WYSIWYG-e-maileditor
Bronnen bijhouden
Campagnebehee
Interactie bijhouden
Lead nurturing
Leaddistributie
Leads vastleggen
Leadscoring
Leadsegmentering
Pipelinebeheer
Tools voor exploratie
A/B-tests
Aanpasbare CTA's
Analyse/ROI volgen
Bestemmingspagina's en webformulieren
Drip -campagnes
Dynamische inhoud
Leadscoring
Sales Intelligence
Segmentering
Social marketing
Websitebezoekers bijhouden
Zoekmachinemarketing
Analyse van klantenservices
Catalogiseren / categoriseren
Controle van antwoorden via e-mail
Kennisbeheer
Klantenondersteuning bijhouden
Live chatten
Prestatiemeetwaarden
Zelfserviceportal
Zoeken
Affiliatemarketing
Bonusverdeling
Campagnebehee
Contactenbeheer
Doorverwijzingsbeheer van personeel
Feedbackbeheer
Leads beheren
Lijst met referentiepartners
Loyaliteitsprogramma
Afstemming van klanten en vastgoed
Contactenbeheer
Documentbeheer
E-mailmarketing
Kalenderbeheer
Leads beheren
Lijstbeheer
Provisiebeheer
Vastgoedbeheer
Websitebeheer

Reviews van Contactually

5 van 97 reviews worden weergegeven

In totaal
4.3/5
Gebruiksgemak
4.3/5
Klantenservice
4.1/5
Functies
4.1/5
Waar voor je geld
3.7/5
Linda W.
Realtor/Owner at Linda Welsh Realty Group
Vastgoed, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14-12-2018

"Contactually continues to improve and expand the value they bring to their Real Estate CRM"

Opmerkingen: Contactually helps me keep on top of my contacts, relationships and follow ups. I love how user friendly and aesthetically pleasing and simple the website and app as well as the functionality are.

Pluspunten: the real time linking with your email to show you emails to and from the client....and the newly added toolbar aspect whereby a right hand extension opens when you are in an email with a client or affiliated vendor

Minpunten: the follow up features/emails etc. were somewhat lacking...however, they have improved this aspect incredibly

  • Bron van de reviewer 
  • Beoordeeld op 14-12-2018
Jennifer H.
Vastgoed, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 17-12-2015

"Mixed feelings"

Opmerkingen: I have been using, or should I say paying, for Contactually for the past year. I was looking for a CRM that would keep my contacts organized and in one place, and one which would help me follow-up with leads and prospects. Initially, Contactually seemed like the CRM for me. I loved the Outlook plug-in and the social intergrations. However, things started to go sideways quickly. Some of my contacts started syncing incorrectly with Facebook contacts--merging completely different people into one. Contacts that I deleted (repeatedly) were re-appearing with outdated info. Support was quick to respond, but they couldn't provide an answer, or a solution. They blamed Facebook and essentially said there was nothing more that they could do. I eventually had to un-link my Facebook account. About three weeks later, they contacted me to say that they had discovered a bug and that it should be fixed. Some time after that, they discontinued integration with Facebook.
The next issue I had was the Outlook plug-in started malfunctioning. I would get error messages when sending email. Again, Support was quick to respond, however they couldn't locate the source of the problem.
To be honest, I've never explored the marketing aspects of Contactually--the ability to set up automated email programs etc. I think I knew I wouldn't stick with the system long-term so I didn't bother to set anything up. I've been searching for another (cheaper) CRM for the past month.

Pluspunten: I love the clean interface. Support was always very responsive, if somewhat limited in their ability to provide answers. As far as relationship management, the system does a good job of prompting you to contact people you haven't interacted with in a while. It also gives you a letter grade every week to let you know how you're doing, which is fun and motivating. There are lots of free webinars offered on how to use Contactually and how to improve your business. The Outlook plug-in is great (when it works). I have colleagues who love and swear by Contactually.

Minpunten: For me, the cost is too much for a system that I am not using to its full potential. In the process of trying to find another CRM, I've encountered plenty alternatives at less than 1/3 the cost. The inability of Support to identify and solve problems I had with the system is also a con. The only Social integrations are Twitter and Linked In, so the benefits of those to me are slim. The bottom line is that I would probably stick with Contactually if the price was right--and for me that means no more than $10/month.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 17-12-2015
Mary ann M.
Senior Recruiter
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 14-12-2016

"Great value CRM"

Opmerkingen: I found Contactually as I upgraded my business's ATS. This is the perfect compliment, it ties in with Google email so anything I do in one system, shows up in the other. I've been looking for years and this is the first one that appealed to me for the features and the price.

Pluspunten: Ease of use, love the Contactually Chrome Addon that allows me to save articles for forwarding. I appears very personal when sending these to clients; the response rate was through the roof compared to regular emails.

Minpunten: I was disappointed by the 100% lack of follow through from the sales rep. Additionally, because I did the 30day trial using my old Gmail address, it is a mess to this day. Plus, for some reason, clients were duplicated and they still have not been able to fix it. So, use your account you'll be using from day one or do not do the trial.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 14-12-2016
Jenniffer L.
Business Owner
Vastgoed, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 15-7-2017

"Read THIS before using that"

Opmerkingen: The software is very user friendly and stores everything you would ever want in one tidy place but it does not accurately store the data. It has deleted contacts, merged unrelated contacts and added incorrect info to contact profiles, rendering it more dangerous than helpful. I have used CRMs for decades and this was the best product I have ever used before it started corrupting all of the data in it.

Pluspunten: Contactually is super smooth and easy to use. It will store everything you need and do everything you would want a CRM to do and more. I tried thousands of products before moving to this one about 3 years ago. It is user friendly and pretty, but read the HUGE con below before choosing it.

Minpunten: While I think Contacually is the best CRM I have found to date and it will do everything you want, it has now mixed up all of my data. It has merged unrelated contact together, deleted contacts, added job titles and profiles to contact that don't belong to them. I am a HEAVY CRM user and now I can't trust the data I put into Contactually because the phone number I dial may or may not belong to the person Contactually has associated it with and may of my notes on interactions with people have just disappeared. BE VERY WARY of this product. I have lost decades of data on over 20,000 contacts because this software shuffled and deleted my data. With all of its flash and function, it did me far more harm than good because I will never be able to get the missing data back nor straighten out who is really who.

  • Bron van de reviewer 
  • Beoordeeld op 15-7-2017
William B.
Owner
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 30-10-2018

"Contactually Concierge Service "

Opmerkingen: We are still relatively new to the service (just over one year). Caroline has made a major difference in making Contactually integrate with our other systems.

Pluspunten: Caroline Long is our representative. We were a client of Contactually when they offered their new Concierge Service. We signed up immediately as it was just what we needed. We were not fully using the tools within Contactually when Caroline was assigned to our account. We are very happy with her work and would recommend her and this service for other Contactually accounts.

Minpunten: We need texting within Contactually. We can only cut and paste presently to record these interactions.

  • Bron van de reviewer 
  • Beoordeeld op 30-10-2018