Wij helpen bedrijven al 18 jaar
betere software te kiezen
Signpost
Wat is Signpost?
Signpost is de complete en geautomatiseerde oplossing om feedback van klanten te verzamelen, meer en betere beoordelingen te krijgen, nieuwe klanten binnen te halen, verwijzingen te ontvangen en het aantal terugkerende klanten te vergroten.
Wie gebruikt Signpost?
Meer dan 20.000 lokale bedrijven hebben hun beoordelingen verbeterd en nieuwe en terugkerende klanten binnengehaald met Signpost.
Twijfels over Signpost?
Vergelijk met een populair alternatief
Signpost
Andere goede alternatieven voor Signpost
Reviews over Signpost
Most Valuable Employee!
Pluspunten:
Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, Signpost puts them directly in front of Google and similar platforms with a single click to share their satisfaction with others considering our business. I have to say, Signpost has become a priceless employee at our company and one of our greatest investments! We continually recommend them to our clients who also own small businesses.
Minpunten:
Signpost reaches out often just to make sure any ideas we have or would like to have implemented are addressed. Not a bad thing to say about this company.
Reactie Signpost
4 jaar geleden
We're thrilled to hear this! Thanks so much for sharing your experience with Signpost, and for your collaboration with our team and referrals to other local businesses. We appreciate it!
Eerder overwogen alternatieven:
Worth every penny
Opmerkingen: Very happy. It has helped us show the world what great service we do
Pluspunten:
We love the fact that It captures the voice, the appreciation of our customers for our service and helps them share it easily on the major review sites. It also helps us identify customers who we did not meet there expectations so we can make that right for them.
Minpunten:
I wish it would identify that a customer who has been solicited for a review 6-12 times is not going to fill out a review, but eventually they get so upset they give us negative feedback and then we have to go in and manually remove them from the mailing list.
Reactie Signpost
5 jaar geleden
Hi Peter, thanks for taking time to leave us this great review! We did have an update release (announced in Signpost News in your inbox) that limits the amount of emails your customers receive, which should solve your frequency concern. Please give us a call or check out the Help Center to get that setting updated in your account. Thanks again!
Not going back
Opmerkingen: It was ok until we were ignored. Honesty and integrity are important to us, and it seems like they lack this.
Pluspunten:
Customer service was good. We worked with [sensitive content hidden]. She was kind and helpful. We only worked with them for a month because we just weren't utilizing the services that much.
Minpunten:
The dispatchers didn't seem to have much personality. They were kind but flat. Signpost was a bit pricey. They did give us a good deal to try them out for the first month. We were quoted a price, but they charged us an additional $25. When I reached out to [sensitive content hidden] and the gentleman ([sensitive content hidden]) who signed us up, my emails went unanswered. We were going to sign back up when the time was right, but now we're not.
Local service providers benefit with Signpost
Opmerkingen: Our partners who provide local home services enjoyed having us operate Signpost on their websites for survey feedback, reviews, and similar utilities.
Pluspunten:
Great for local service providers, with robust agency support.
Minpunten:
Not a lot to dislike! I like the platform quite a bit.
Signpost Review
Opmerkingen: I am happy with the overall experience
Pluspunten:
I like that if I cannot answer a call, they are able to answer and get the information I need to be able to call them back.
Minpunten:
I do not like how much we have to pay for the service
